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NiCE

information technology & services

NiCE Ltd. is a global leader in enterprise software, founded in 1986 and headquartered in Hoboken, New Jersey. The company specializes in AI-powered cloud platforms that enhance customer engagement and address financial…

Hoboken, New Jersey, United States 9700 employees Founded 1986
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About NiCE

NiCE Ltd. is a global leader in enterprise software, founded in 1986 and headquartered in Hoboken, New Jersey. The company specializes in AI-powered cloud platforms that enhance customer engagement and address financial crime and compliance. Trusted by over 25,000 organizations in more than 150 countries, including 85% of the Fortune 100, NiCE's solutions connect people, systems, and workflows to improve performance across various industries such as financial services, healthcare, and telecommunications. NiCE operates primarily in two segments: Customer Engagement and Financial Crime & Compliance. Its flagship products include the CXone platform for customer service automation and the X-Sight and Xceed platforms for fraud prevention and compliance monitoring. The company is recognized as a leader in the Contact Center as a Service (CCaaS) sector and is committed to delivering secure, scalable, and intelligent solutions that prioritize people. With around 10,000 employees and a strong focus on research and development, NiCE continues to innovate in the enterprise software space.

MSP Partner Program

No dedicated MSP partner program confirmed.

Technologies Used

Wordpress VIPAWS CloudAmazon Route 53Microsoft Email ProvidersMicrosoft Exchange OnlineOutlookMicrosoft 365Microsoft 365 Apps & Services

Keywords

financial crime solutionsomnichannel recordingworkforce engagement managementmultichannel interactions recordingbig data capture & analysisworkforce optimizationartificial intelligencecustomer experience management solutions

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Company Details

Location
Hoboken, New Jersey, United States
Founded
1986
Employees
9700
Industry
information technology & services
MSP Partner
Not confirmed
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NiCE Review 2026 | Pricing, Features & MSP Fit