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AdRem Systems

Verified profile

Managed IT support and cybersecurity in Reston VA

Reston, Virginia, United States Information Technology

Team size

10 - 20 employees

Founded

2003

Revenue

$1 mil. - $5 mil.

Support hours

24/7

About AdRem Systems

AdRem Systems Corporation is a managed IT services company with a Reston, Virginia office at 1801 Robert Fulton Drive, Suite 270. Founded in 2003, the firm has 21 years of experience supporting more than 100 companies and United States federal agencies with scalable IT solutions. Services include managed IT support, helpdesk services, proactive network monitoring, cybersecurity with firewalls, encryption and intrusion detection, managed threat monitoring, cloud services, multifactor authentication, secure backup and IT consulting aligned to business goals. The company emphasizes rapid response, reporting an average call answer time of 1.2 minutes and resolution within 15 minutes, with an 85 percent first call resolution rate and a 99 percent customer satisfaction rating. Engineers are certified across Microsoft, Cisco and PMP disciplines and work from Tier 1 through Tier 4. Support is available 24/7 by phone, email and on site. AdRem maintains additional offices in Denver, Fort Lauderdale, Detroit and Ann Arbor.

Services

  • Managed IT Services
  • IT Support
  • Help Desk Support
  • Cybersecurity
  • Cloud Services
  • Network Management
  • IT Consulting
  • Managed Security
  • Backup & Disaster Recovery
  • Network Services
  • Compliance & Risk

Who they work with

Client focus

SMB

Specialization

24/7 managed IT support for Reston professional firms; Managed IT Services; Cybersecurity; Cloud Services

Service area

Reston and Northern Virginia

Industries served

LegalProfessional ServicesGovernmentTechnologyHealthcareEducationManufacturingNonprofitConstructionReal Estate

Certifications and compliance

Microsoft Cisco PMP certified professionals HIPAA NIST CMMC DFARS

Technology and partners

Partners

National Cybersecurity Alliance

Technologies

FirewallsIDS/IPSsecure VPNsSASEendpoint protectioncloud securityGoogle Search ConsoleOpenAIMicrosoft AzureAzure DNSSendgridTwilio SendGrid Email APITwilio SendGrid Email Marketing CampaignsMicrosoft Email Providers

Frequently asked questions

What IT support and services are available from AdRem Systems in Reston, VA?

AdRem Systems is a managed IT services provider in Reston, Virginia. Its services include IT support, help desk support, cybersecurity, cloud services, network management, IT consulting and managed security. It works with National Cybersecurity Alliance.

Where is AdRem Systems located and who does it support?

AdRem Systems works with small and mid-sized businesses, including legal, professional services, government, technology and healthcare organizations. It serves Reston and Northern Virginia. The office is at 1801 Robert Fulton Dr, STE 270, Reston, VA 20191. The company was founded in 2003.

When can I get IT support from AdRem Systems in Reston, VA?

AdRem Systems lists its support hours as 24/7. You can reach the team in Reston on +1 571-489-4140. The company is based in Reston, Virginia and has been in business since 2003.

Topics

managed it services reston vait support reston vamsp reston virginiahelp desk reston vacybersecurity reston vacloud services reston vanetwork management reston vait consulting reston vamanaged service provider northern virginiasmall business it support reston va

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