BHD
Verified profileManaged IT services for Boston businesses
Team size
10 - 20 employees
Founded
2002
Revenue
$1 mil. - $5 mil.
Support hours
24/7 emergency line
About BHD
BHD, also known as Boston HelpDesk, is headquartered at 803 Summer Street in South Boston, Massachusetts, where it has served local businesses since 2002. The company operates as a managed service provider with a single monthly agreement covering 24/7 network monitoring, unlimited help desk support, layered cybersecurity with endpoint protection and firewall management, Microsoft 365 and cloud management, backup and disaster recovery, and strategic IT consulting. Its client base includes healthcare and eldercare organizations needing HIPAA-aligned security, law firms, biotechnology and life sciences companies, engineering and architecture firms, and hospitality businesses. Beyond Boston, BHD supports companies in Newton, Waltham, Quincy, Brookline, Somerville, Cambridge and surrounding communities. The Boston team typically resolves tickets remotely within minutes and provides same-day on-site response when hands-on work is needed. BHD serves small and midsize organizations, replacing unpredictable break-fix billing with a flat monthly agreement. Its service area covers much of Greater Boston, and its approach centers on preventing downtime before it affects daily operations.
Services
- Managed IT Services
- IT Support
- Help Desk Support
- Cybersecurity
- Cloud Services
- Microsoft 365 Support
- Backup and Disaster Recovery
- IT Consulting
- Compliance Support
- Backup & Disaster Recovery
- Network Services
- Compliance & Risk
Who they work with
Client focus
Specialization
Service area
Industries served
Certifications and compliance
Technology and partners
Partners
Technologies
Frequently asked questions
What does BHD do for businesses in Boston, MA?
BHD is a managed IT services provider in Boston, Massachusetts. Its services include IT support, help desk support, cybersecurity, cloud services, Microsoft 365 support, backup and disaster recovery and IT consulting. It works with Microsoft.
Which businesses does BHD work with in Boston, MA?
BHD works with small and mid-sized businesses and mid-market companies, including healthcare, legal, technology, hospitality and government organizations. It serves Newton, Waltham, Quincy, Brookline, Somerville and Cambridge. The office is at 803 Summer St, 1st Floor, Boston, MA 02127. The company was founded in 2002.
How do I contact BHD in Boston, MA?
BHD is based in Boston, Massachusetts. You can call +1 617-850-9499 or use the contact page at https://bhdmsp.com/managed-it-services-boston/. The team can help with managed IT services, IT support and help desk support.
