CTS
Verified profileManaged IT for Boston's mission-driven organizations
Team size
100 - 250 employees
Founded
2010
Revenue
$25 mil. - $50 mil.
Support hours
Mon, Tue, Wed, Thu, Fri, Sat, Sun: 00:00-23:59
About CTS
Charter Technology Solutions, known as CTS, operates a Boston office at 40 Court Street, 5th Floor, Boston, Massachusetts, alongside offices in Stamford, Hartford, Manhattan, Brooklyn and Long Island. The company serves mission-driven organizations with total or co-managed IT services, including cybersecurity, cloud migrations, infrastructure management, onboarding, long-term strategic planning, backup and disaster recovery, and compliance consulting. Each client works with a dedicated advisory team of 6 to 10 experts, and the company reports an average resolution time under 20 minutes with 75% first-call resolution. Industries served include education, nonprofit, engineering, architecture, accounting and real estate. Support is available 24/7. CTS suits organizations that want proactive IT management with clear communication and predictable costs. CTS describes its driving force as helping mission-driven organizations succeed, with an adaptable and outcome-focused team. The company also maintains a partner program and publishes insights on IT strategy, reflecting its consulting depth beyond day-to-day support.
Services
- Managed IT Services
- IT Support
- Help Desk Support
- Cybersecurity
- Cloud Services
- Backup and Disaster Recovery
- IT Consulting
- Backup & Disaster Recovery
- Network Services
- Compliance & Risk
- VoIP & Communications
Who they work with
Client focus
Specialization
Service area
Industries served
Technology and partners
Technologies
Frequently asked questions
What does CTS do for businesses in Boston, MA?
CTS is a managed IT services provider in Boston, Massachusetts. Its services include IT support, help desk support, cybersecurity, cloud services, backup and disaster recovery, IT consulting and backup & disaster recovery. Its focus is managed IT partner for mission-driven organizations and nonprofits; Managed IT Services; Cybersecurity; Cloud Services.
Where is CTS located and who does it support?
CTS works with small and mid-sized businesses, including education, nonprofit, professional services, finance and real estate organizations. It serves Boston, Cambridge, Newton, Somerville, Framingham and Waltham. The office is at 40 Court St 5th Floor, Boston, MA 02108. The company was founded in 2010.
How can I book a consultation with CTS?
CTS is based in Boston, Massachusetts. You can call +1 617-488-9606 or visit http://www.charterts.com. The team can help with managed IT services, IT support and help desk support. It has been in business since 2010.
