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Helix Information Services

Verified profile

Managed cybersecurity and 24/7 SOC in Medford, Oregon

Medford, Oregon, United States computer networking

Team size

5 - 10 employees

Founded

1996

Revenue

$1 mil. - $5 mil.

Support hours

24/7

About Helix Information Services

Based in Medford, Oregon, Helix Information Services operates as a managed security service provider serving the Pacific Northwest and beyond. The company's flagship Guardian MSSP platform combines proactive monitoring, endpoint security, patch management, backup, and network defense in one bundle. Its internal security operations center runs around the clock with extended detection and response and security information and event management, staffed by analysts rather than an outsourced desk. Helix promises a 30-minute response guarantee and reports a two-minute average response time. Beyond security, the firm delivers virtual CISO services for strategy, compliance, and governance; enterprise video surveillance and access control; modern VoIP phone systems; and network infrastructure design covering routing, switching, wireless, and SD-WAN. It also helps clients plan hybrid cloud environments. The company emphasizes in-house delivery, with security, surveillance, voice, access control, and cloud all handled by one team.

Services

  • Managed Security
  • Cybersecurity
  • Network Management
  • VoIP and UCaaS
  • Cloud Services
  • Backup and Disaster Recovery
  • IT Consulting
  • Video Surveillance Systems

Who they work with

Specialization

MSSP with 24/7 security operations center

Service area

Pacific Northwest and beyond

Technology and partners

Technologies

Microsoft AzureAmazon Web Services (AWS)Microsoft 365Windows ServerVMwareCisco NetworkingDell EMC Storage

Frequently asked questions

Which IT services can Helix Information Services provide for businesses in Medford, OR?

Helix Information Services is an IT services provider in Medford, Oregon. Its services include managed security, cybersecurity, network management, VoIP and UCaaS, cloud services, backup and disaster recovery and IT consulting. Its focus is MSSP with 24/7 security operations center.

Where is Helix Information Services located and who does it support?

Helix Information Services is based in Medford, Oregon. It serves Pacific Northwest and beyond. The company was founded in 1996. The team has 5 to 10 employees.

How can I book a consultation with Helix Information Services?

Helix Information Services is based in Medford, Oregon. You can call +1 541-772-4692 or visit http://www.helixinc.com. The team can help with managed security, cybersecurity and network management. It has been in business since 1996.

Topics

managed cybersecurity medford ormssp medford oregonmanaged security service provider oregonsoc as a service medfordvciso services oregonnetwork security medford orvoip phone systems medfordvideo surveillance medford orit support medford oregoncybersecurity company oregon

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