HiTech
Verified profileLocal IT engineers serving North Louisiana
Team size
170 employees
Founded
1997
Support hours
Monday to Friday, 8:00 AM to 5:00 PM
About HiTech
HiTech is a Ruston, Louisiana based IT services firm positioned around local technicians and enterprise grade solutions. The headquarters sits at 316 East Georgia Avenue in Ruston, with additional offices in Shreveport and Monroe serving North Louisiana and the I-20 Corridor. Core offerings include proactive IT support with local technicians, 24/7 monitoring, non-disruptive upgrades, and quarterly vCIO consulting. The company model pairs each client with a dedicated engineer for monthly onsite visits, backed by unlimited helpdesk support. Data backups and disaster recovery run on secure, automated systems with documented recovery plans to prevent data loss and minimize downtime. Compliance support includes annual consulting and ongoing documentation for HIPAA and PCI requirements. Office hours are Monday through Friday, 8:00 AM to 5:00 PM, with after hours options for critical situations. The company says technology should not become a constant hurdle that pulls focus away from growth and innovation.
Services
- Managed IT Services
- Help Desk Support
- Cybersecurity
- Backup and Disaster Recovery
- IT Consulting
- Compliance Support
- Network Management
Who they work with
Client focus
Specialization
Service area
Certifications and compliance
Technology and partners
Technologies
Frequently asked questions
What IT support and services are available from HiTech in Ruston, LA?
HiTech is a managed IT services provider in Ruston, Louisiana. Its services include help desk support, cybersecurity, backup and disaster recovery, IT consulting, compliance support and network management. Its focus is local engineer model with vCIO consulting.
Who does HiTech serve in Ruston, LA and the surrounding area?
HiTech works with small and mid-sized businesses. It serves North Louisiana, I-20 Corridor (Ruston, Shreveport, Monroe). The office is at 316 E Georgia Ave, Ruston, LA 71270. The company was founded in 1997.
Does HiTech help with compliance and security standards?
Yes. HiTech lists HIPAA and PCI DSS among the compliance frameworks it works with. The company is based in Ruston, Louisiana. Call +1 318-255-1110 to talk it through.
