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Macto IT

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Managed IT with 24/7 support in Albany

Albany, New York, United States information technology & services

Team size

1 - 5 employees

Revenue

Under $500,000

Support hours

24/7 helpdesk, including weekends and holidays

About Macto IT

Macto IT is an IT services company with an office at 418 Broadway in Albany, New York. The company provides complete managed IT services, including network management, cloud solutions and cybersecurity matched to client business needs. Its service catalog covers 24/7 NOC and helpdesk solutions with proactive monitoring and troubleshooting, IMAC services for installation, moves, adds and changes, full-time engineer allocation programs, retail support, and asset disposal in compliance with WEEE regulations. The firm states it can field resources globally and resolve data center issues within 4 hours, with a team of over 1,500 engineers worldwide. Support runs 24 hours a day, 7 days a week, including weekends and holidays. Businesses can contact Macto IT through its website to request a consultation or quote, and the company says it answers enquiries within 24 hours on business days.

Services

  • Managed IT Services
  • IT Support
  • Help Desk Support
  • Network Management
  • Cloud Services
  • Cybersecurity
  • IT Consulting
  • Hardware Procurement

Who they work with

Client focus

SMB, Mid-market

Specialization

24/7 managed IT and helpdesk with global engineering coverage

Service area

Worldwide, 50+ countries

Industries served

HealthcareRetailEducation

Technology and partners

Technologies

Microsoft AzureAWSSAPOracleTableauPower BIJava.NETSQL Server

Frequently asked questions

Which IT services can Macto IT provide for businesses in Albany, NY?

Macto IT is a managed IT services provider in Albany, New York. Its services include IT support, help desk support, network management, cloud services, cybersecurity, IT consulting and hardware procurement. Its focus is 24/7 managed IT and helpdesk with global engineering coverage.

Which businesses does Macto IT work with in Albany, NY?

Macto IT works with small and mid-sized businesses and mid-market companies, including healthcare, retail and education organizations. It serves Worldwide, 50+ countries. The office is at 418 Broadway, Ste N, Albany, NY 12207.

When can I get IT support from Macto IT in Albany, NY?

Macto IT lists its support hours as 24/7 helpdesk, including weekends and holidays. You can reach the team in Albany on +44 7751 641473. The company is based in Albany, New York.

Topics

managed it services albany nymsp albany new yorkit support albany nyhelp desk support albanynetwork operations center albanyit consulting albany nycybersecurity albany nycloud services albany nynetwork management albany nyhardware support albany ny

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