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MSP Grow

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White-label help desk services in Charlotte, NC

Charlotte, North Carolina, United States information technology & services

Founded

1994

Revenue

Under $500,000

Support hours

24x7x365

About MSP Grow

Managed service providers that need extra hands without extra headcount can turn to MSP Grow of Charlotte, North Carolina. The company works exclusively through the channel, giving MSPs private-label help desk platforms, outsourced technical support and 24x7x365 coverage delivered under the MSP's own brand. Services extend to NOC monitoring and flexible support plans that let smaller providers offer advanced service levels. The service desk offering is web based, requiring no downloads or installs for the MSP's team. MSP Grow describes itself as a division of Acma Computers, an Indian IT company, and lists ISO 9001 quality, ISO 27001 information security and ISO 20000-1 IT service management certifications. The team numbers more than 350 professionals. Because the firm sells only to MSPs, end businesses cannot buy directly. Providers looking to scale support capacity or add overnight coverage can reach out to discuss a partnership.

Services

  • Help Desk Support
  • IT Support
  • Network Management

Who they work with

Specialization

White-label help desk and NOC services for MSPs

Certifications and compliance

ISO 9001 ISO 27001 ISO 20000-1

Technology and partners

Technologies

Microsoft 365AzureWindows ServerVMwareCisco NetworkingSophos SecurityCloud PlatformsBackup SolutionsRemote Monitoring Tools

Frequently asked questions

Which IT services can MSP Grow provide for businesses in Charlotte, NC?

MSP Grow is an IT services provider in Charlotte, North Carolina. Its services include help desk support, IT support and network management. Its focus is white-label help desk and NOC services for MSPs.

Who does MSP Grow serve in Charlotte, NC and the surrounding area?

MSP Grow is based in Charlotte, North Carolina. The company was founded in 1994. The team has +1 980-500-0670 employees.

What certifications does MSP Grow hold?

MSP Grow lists ISO 9001, ISO 27001 and ISO 20000-1 among its certifications. The company is based in Charlotte, North Carolina and was founded in 1994. You can call +1 980-500-0670.

Topics

white label help deskoutsourced noc servicesmsp support services charlotteprivate label tech supporthelp desk outsourcing24 7 help desk for mspsmsp back office supportwhite label it supportoutsourced it support charlottechannel only it services

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