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NetWerks Strategic Services

Verified profile

Veteran owned managed IT for Western Massachusetts

Agawam, Massachusetts, United States information technology & services

Team size

10 - 20 employees

Founded

1988

Revenue

$1 mil. - $5 mil.

Support hours

Live answer support, average response under 5 minutes

About NetWerks Strategic Services

NetWerks Strategic Services is a veteran owned MSP and cybersecurity firm based in Agawam, Massachusetts, serving small to midsize businesses across Western Massachusetts since 1988. The firm delivers managed IT and cybersecurity through TechSentry, a four tier platform built on CIS Controls v8 with options for managed detection and response and compliance readiness. NetWerks has built industry specific programs for legal, healthcare, accounting, insurance and manufacturing clients, including CMMC readiness for defense contractors and HIPAA programs for medical practices. Every engagement starts with a shared responsibility matrix that defines exactly what the firm handles. The company answers support calls with a live technician, reports an average response under five minutes, and serves clients within about 50 miles of Springfield plus remote clients nationwide. Its guarantee and plain English approach aim to make switching providers straightforward for frustrated business owners.

Services

  • Managed IT Services
  • Managed Security
  • Cybersecurity
  • Compliance Support
  • IT Consulting
  • Backup and Disaster Recovery
  • VoIP and UCaaS

Who they work with

Client focus

SMB, Mid-market

Specialization

Compliance driven managed IT for regulated industries

Service area

Within 50 miles of Springfield MA; remote clients nationwide

Industries served

LegalHealthcareProfessional ServicesManufacturing

Certifications and compliance

HIPAA CMMC NIST

Technology and partners

Technologies

VoIPSIP TrunkingCloud-based phone systemsCiscoPolycomAudioCodes

Frequently asked questions

What IT support and services are available from NetWerks Strategic Services in Agawam, MA?

NetWerks Strategic Services is a managed IT services provider in Agawam, Massachusetts. Its services include managed security, cybersecurity, compliance support, IT consulting, backup and disaster recovery and VoIP and UCaaS. Its focus is compliance driven managed IT for regulated industries.

Where is NetWerks Strategic Services located and who does it support?

NetWerks Strategic Services works with small and mid-sized businesses and mid-market companies, including legal, healthcare, professional services and manufacturing organizations. It serves Within 50 miles of Springfield MA, remote clients nationwide. The office is at 377 Walnut St Ext, Agawam, MA 01001. The company was founded in 1988.

When can I get IT support from NetWerks Strategic Services in Agawam, MA?

NetWerks Strategic Services lists its support hours as Live answer support, average response under 5 minutes. You can reach the team in Agawam on +1 413-786-9675. The company is based in Agawam, Massachusetts and has been in business since 1988.

Topics

managed it services springfield mait support springfield mamsp western massachusettsmanaged it services agawam macybersecurity springfield mahipaa it support massachusettscmmc compliance massachusettsit support law firms springfieldmanaged service provider springfieldsmall business it support western ma

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