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Pioneer IT Support Limited

Verified profile

ITIL trained IT support helpdesk in central London

London, England, United Kingdom information technology & services

Team size

20 - 50 employees

Founded

2008

Revenue

$5 mil. - $10 mil.

Support hours

Monday to Friday, 9am to 6pm, with 24/7 proactive monitoring and an out of hours emergency line

About Pioneer IT Support Limited

Pioneer IT Support Limited trades as Pioneer Solutions, an IT support and managed services company based at D'Arblay Street in central London, a few minutes walk from Tottenham Court Road station. The company serves businesses of every size with full IT support covering asset management, on-boarding and off-boarding, security audits, compliance and end user training. Its London based helpdesk is staffed by ITIL trained engineers and backed by 24/7 remote monitoring and maintenance using RMM tools. Beyond core support, Pioneer provides business mobile phone plans, internet broadband and leased lines, plus same day on-site engineer dispatch when remote fixes are not enough. The company maintains partnerships with major hardware and software manufacturers, with technical staff trained and examined on each partner platform. Office hours are Monday to Friday 9am to 6pm, with monitoring running continuously and an emergency out of hours option.

Services

  • IT Support
  • Managed IT Services
  • Help Desk Support
  • Cybersecurity
  • Cloud Services
  • Network Management
  • VoIP and UCaaS
  • Backup and Disaster Recovery

Who they work with

Client focus

SMB, Mid-market

Specialization

ITIL trained helpdesk with fast resolution times

Service area

London and across the UK

Technology and partners

Technologies

Microsoft 365Microsoft AzureCloud ComputingCybersecurity ToolsNetworking HardwareVirtualisation Technologies

Frequently asked questions

What does Pioneer IT Support Limited do for businesses in London, UK?

Pioneer IT Support Limited is a managed IT services provider in London, United Kingdom. Its services include IT support, help desk support, cybersecurity, cloud services, network management, VoIP and UCaaS and backup and disaster recovery. Its focus is ITIL trained helpdesk with fast resolution times.

Which businesses does Pioneer IT Support Limited work with in London, UK?

Pioneer IT Support Limited works with small and mid-sized businesses and mid-market companies. It serves London and across the UK. The office is at Pioneer Building, 5 D'Arblay Street, London, UK W1F 8DL. The company was founded in 2008.

How do I contact Pioneer IT Support Limited in London, UK?

Pioneer IT Support Limited is based in London, United Kingdom. You can call +44 203 384 9347 or use the contact page at https://www.pioneer-solutions.co.uk/contact/. The team can help with IT support, managed IT services and help desk support.

Topics

it support londonmanaged it services londonit helpdesk londonmanaged service provider londoncybersecurity londoncloud services londonnetwork management londonbusiness broadband londonmicrosoft 365 support londonit support central london

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