Browse Top Managed IT Services Companies and MSPs

Now operating as InfinIT, N2Net is a Cleveland, Ohio managed service provider with roots reaching back to 1989. Following its merger with Micro Doctor IT, the company offers managed IT services, cloud services, VoIP phone systems, backup and disaster recovery, cybersecurity, network management, and help desk support, backed by a proprietary data center in Cleveland. Businesses and nonprofits across Northeast Ohio rely on the team for IT strategy and day-to-day support. The combined firm positions itself as an IT partner rather than another vendor. InfinIT is a proven option for Cleveland businesses seeking managed IT services with deep local roots.

Operating since 1992, NGEN provides managed IT services in Solon backed by ISO 9001, ISO 27001, and ISO 20000 certified operations. The company delivers managed IT, managed detection and response, SIEM, and network security from its Austin Powder Drive facility. Its team supports small and mid sized businesses that need disciplined processes, strong security, and reliable daily support. With decades of experience, NGEN combines structured service delivery with modern threat protection. Firms comparing MSPs in Solon will find a mature partner that treats IT quality as a measurable discipline.

Founded over 20 years ago, National Tech Solutions is a carrier-neutral technology procurement provider in Cincinnati, Ohio. The company designs, procures and supports connectivity and cloud solutions through relationships with more than 300 suppliers and vendors. Services include internet, broadband, SD-WAN, fiber and 5G connectivity, contact center and UCaaS platforms, cybersecurity, cloud and data center services and IoT solutions. A fully managed infrastructure-as-a-service offering bundles auto VPN, switching, Wi-Fi and security with 24/7/365 monitoring by certified engineers. National Tech Solutions also specializes in communication systems for automotive dealerships. Businesses comparing technology advisors in Cincinnati can consider this team for carrier-neutral sourcing and ongoing support.

NephoSec is a managed cybersecurity provider in Cincinnati, Ohio, specializing in cloud security. The company implements and manages the Wiz cloud security platform across AWS, Azure and Google Cloud, delivering visibility into misconfigurations and exposed data. NephoSec also offers a patent-pending technology that renders device networks invisible to attackers, along with compliance guidance and cloud design architecture services. With decades of combined experience in military, banking, finance and technology, the team runs hands-on engagements and an accelerator program that operationalizes cloud security in about 8 to 12 weeks. Organizations comparing cloud security partners in Cincinnati can consider NephoSec for engineered cloud protection.

Nerd Patrol is an IT support company in Cincinnati, Ohio, running a walk-in computer repair shop on Salem Road alongside small business IT services. The shop fixes desktops and laptops without appointments, handling virus removal, data recovery, slow systems, blue screens and internet connectivity problems. For businesses, Nerd Patrol provides on-site and remote support, network installation with firewalls and network security, computer builds, server setups and data backup. With more than 30 years of experience, the same technician returns to each business client so nobody pays for relearning the network. Small businesses and home users in Cincinnati comparing computer repair options can consider Nerd Patrol for friendly, affordable help.

Next Level Technologies is a managed service provider delivering managed IT services in Dublin, Ohio through fixed-fee plans. Headquartered at 425 Metro Place North since 2009, the company was founded as a better alternative to break-fix computer repair and now packages managed IT in tiered plans covering help desk, on-site and remote support, security, tested backups, disaster recovery and Office 365 licensing. Add-on services include VoIP phone systems, advanced security and compliance support, while hardware bundles supply workstations, servers and networking gear. Next Level serves clients from solo professionals to organizations nearing 500 staff. Dublin businesses wanting predictable, fixed-fee IT can contact Next Level Technologies for a consultation.

NextStep Networking is a managed service provider in Cincinnati, Ohio. Its mission is making communities better places to live, learn and work through technology. The company delivers IT managed services with 24/7 network support, helpdesk services, cloud console administration and a technology strategist. Cloud migration moves email, files, workflows and security to the cloud with training included. IT consulting bridges technology and organizational goals through three year technology plans. A 1 percent pledge donates a share of technology contracts to nonprofit partners. NextStep Networking serves schools, nonprofits, government agencies and small businesses in Greater Cincinnati. Organizations comparing managed IT providers can consider this team for mission driven technology partnership.

NGT Solutions, known as Nice Guy Technology, is a managed service provider in Columbus, Ohio focused on nonprofits and small businesses. The company offers fully managed IT, co-managed IT, and IT consulting, with day-to-day helpdesk support, long term technology planning, cybersecurity, and backup and disaster recovery. Its team brings more than 45 years of combined experience to organizations across Greater Columbus. Clear communication and first-time fixes sit at the center of its approach, so staff can get back to the work that matters. For Columbus nonprofits and businesses comparing local IT partners, NGT offers practical support without jargon.

Northpoint Enterprise Solutions, LLC provides consulting, planning/migration services, systems architecture, implementation of Systems Management solutions as well as the underlying products and technologies required to support those efforts. Northpoint specializes in the following technologies/services: • Microsoft Systems Center Configuration Manager Current Branch • Microsoft Systems Center Operations Manager • Operating System deployment automation (Windows 10, 8.1, 7) • Software delivery automation • Managed Services • Patch management • Compliance • IT Hardware and Software Asset Management Clients depend on Northpoint to be their trusted advisor working alongside business stakeholders, internal strategists, and client technical teams to deliver custom solutions crafted to support each business's unique requirements. Our team is made up of consultants, technologists, and strategic partners who are experts in their respective practices and are focused on providing innovative solutions and outstanding service delivery. Northpoint is based in Cincinnati, Ohio and is able to deliver services and solutions throughout the United States.

Obviam is a managed security service provider in Cincinnati, Ohio. A subsidiary of Modern Office Methods, the company delivers cybersecurity consulting and monitoring for businesses of all sizes. The company begins each engagement with a cybersecurity assessment, then builds a customized plan covering strategy, implementation, monitoring and ongoing support. Services include risk assessments, proactive threat detection and remediation, compliance management and continuous security monitoring. Obviam positions itself as a strategic partner and security advisor, helping clients protect sensitive data, meet regulatory requirements and defend their reputation. Businesses in Cincinnati comparing managed cybersecurity options can consider Obviam for advisor led security programs backed by decades of parent company experience.

PSeeSolutions is a managed IT services provider in New Albany, Ohio, serving small and mid-sized businesses across Columbus and Central Ohio since 2006. Services include managed IT services with proactive monitoring, help desk support, cybersecurity, Microsoft 365 management, cloud solutions, backup and disaster recovery, network management, VoIP phone systems and computer repair. The firm offers fully managed and co-managed IT with flat monthly billing, 24/7 network and server monitoring, and direct access to local technicians. Its engineers are certified across CompTIA, Microsoft, Apple, Cisco, Azure and Meraki. Businesses comparing managed IT services in Columbus can start with a conversation about their environment.

Peak Technology offers managed IT services in Cleveland, Ohio for small and midsize businesses that want a personal, relationship driven provider. Services include proactive system management, cloud services, security services, backup and disaster recovery planning, IT consulting and hardware procurement. The company emphasizes knowing each client's systems and people, positioning itself against impersonal support experiences. Its office is at 12100 Snow Road, Suite 5 in Parma, Ohio, with weekday hours from 7:00 am to 5:00 pm and phone contact at 440-565-5751. Businesses in the Cleveland area comparing providers will find a firm that blends managed IT discipline with a deliberately personal service style.

A SOC 2 Type II certified provider, Pioneer-360 is a managed service provider in New Philadelphia, Ohio, operating as both an MSP and an MSSP. Since 1989, the company has delivered managed IT services, cybersecurity solutions, compliance consulting, cloud services, and backup and disaster recovery. Security services include managed SIEM and SOC monitoring, vulnerability scanning and remediation, email protection, security training, and dark web monitoring. Pioneer-360 supports organizations throughout the Midwest and beyond, from large corporations and municipalities to schools, healthcare organizations, and small businesses. For Ohio organizations comparing IT partners, Pioneer-360 brings a security-first approach backed by recognized managed services credentials.

Power Tech is an AI automation consultancy in Cincinnati, Ohio, that helps businesses put artificial intelligence to work on processes. The company sells automation outcomes rather than technology experiments, using its D.A.R.A. methodology and AI Council governance framework to design systems built to be deterministic where possible and intelligent where necessary. Paid assessments map one expensive process or test an existing AI deployment for reliability before larger investment. The Cohort product offers governed engagement for every location. Power Tech also shares proven patterns from anonymous use cases in event engagement and sales intelligence. Cincinnati businesses comparing AI consultancies can consider Power Tech for governed, measurable automation.

Primary Solutions is a software company in Westerville, Ohio, building case management and billing tools for human services agencies. Founded in 1998, the company released its flagship Gatekeeper software for Ohio's county boards of developmental disabilities. Its product line includes Advisor for DD agency billing, Infallible fund accounting, and the OhioDD.com portal connecting county boards and providers. Billing and audit services help agencies process waiver claims and recover unpaid revenue. For Ohio human services organizations comparing software partners, Primary Solutions offers deep domain experience in developmental disabilities workflows.

Tracing its roots to 1980, PRO OnCall Technologies is a managed service provider in Cincinnati, Ohio, combining managed IT with telecom and voice expertise. The company provides managed IT support, IT partnership and outsourcing, network security, cloud computing and a technical operations center, all backed by 24/7 coverage and support. Telecom services include business telephone systems, broadband and carrier services, unified communications and VoIP. Additional capabilities cover cabling, healthcare communications, email solutions and technology assessments. PRO OnCall serves businesses in Cincinnati, Columbus and Dayton with a proactive, personalized approach aimed at minimizing downtime. Ohio companies comparing technology partners can consider PRO OnCall for single source IT and telecom support.

ProCareTech is a managed service provider in Cincinnati, Ohio, built specifically for mental health practices and their HIPAA cybersecurity needs. The company delivers managed IT services with proactive monitoring, expert support and ongoing system management, plus advanced cybersecurity and compliance safeguards designed for clinical workflows. Data protection and business continuity services keep patient data safe and practices operational during disruptions. Marketing automation and custom web development help practices grow, while telehealth integration and 24/7 helpdesk support keep sessions running. ProCareTech serves solo practitioners and group practices that want technology handled by specialists who understand healthcare. Mental health providers comparing IT partners can consider ProCareTech for HIPAA focused managed IT.

ProStratus is an IT support company delivering IT support in Columbus, Ohio with on-site services. With nearly 30 years serving Ohio businesses, the company lists a Columbus office at 800 North High Street alongside its primary location in Springfield, plus a Tucson, Arizona office. ProStratus offers full on-site IT services and IT tech support with an emphasis on security, efficiency and cost-effectiveness, supporting clients from Dayton to Cleveland and beyond. Its standard Ohio service area covers a 120-mile radius of Springfield and Columbus, with on-site technician scheduling through the ProStratus portal. Columbus businesses can contact ProStratus to discuss their IT needs.

Reliable Solutions Group is a managed service provider in Middleburg Heights, Ohio, supporting small and mid-sized businesses. Founded in 2008, the firm designs, implements, and manages cloud, IT, and telecom environments from its office at Interstate Plaza. Services include managed IT services, IT support, VoIP and UCaaS phone systems, Microsoft 365 support, backup and disaster recovery, and cybersecurity. Clients speak directly with their technicians, which keeps communication clear and resolutions fast. The company serves the Cleveland area with custom, all-inclusive packages. Businesses comparing a managed service provider in Middleburg Heights, Ohio find a direct, customer-focused team covering the full technology stack.

Revolution Group, based in Westerville, is a managed service provider delivering managed IT services in Westerville, Ohio. Founded in 1995 and located at 670 Meridian Way, the technology consulting firm pairs proactive and reactive managed IT support with ERP expertise as a Plex Smart Manufacturing Platform partner. Its MSP division fields specialized teams for help desk, proactive monitoring, projects, account management and virtual CIO services, alongside IT security, cloud solutions and co-managed IT. Manufacturers and growing businesses across Ohio use Revolution Group for strategic technology leadership and shop-floor systems. Westerville companies evaluating IT partners can request a consultation with Revolution Group.

Operating from Independence, Ohio, Securafy is a managed security service provider that pairs managed IT with a 24/7 security operations center. The company answers service calls in about ten minutes and monitors client networks around the clock, responding to threats before they spread. Services include managed IT support, cybersecurity, network management, and compliance guidance for businesses in Northeast Ohio. Based on Oak Tree Boulevard, Securafy works with companies that need both daily IT help and serious protection. Firms comparing managed cybersecurity in Independence will find a team that treats security as a round the clock job.

SecureLinQ is a managed cybersecurity provider in Cleveland, Ohio, founded in 2018 and focused on small and mid-sized businesses. The company delivers managed cybersecurity in Cleveland as a security-as-a-service model, covering endpoint threat protection and monitoring, email filtering, malicious web filtering, cybersecurity awareness training and dark web monitoring. By combining artificial intelligence with human analysts, SecureLinQ brings enterprise-grade endpoint protection to organizations that lack in-house security staff. Its services are designed for businesses that cannot afford to build their own security operations but still need continuous protection. For Cleveland companies comparing security providers, SecureLinQ offers a focused MSSP option centered on the endpoint, where most attacks begin.

SkyNet MTS is a managed IT services provider in Columbus, Ohio, founded in 2001 and based in Worthington on the north side. The company delivers managed IT services in Columbus to more than 100 area businesses, with 24 by 7 monitoring, cybersecurity, cloud services, data backup and help desk support under one flat monthly rate and no long-term contracts. Its team handles computers, networks, servers, security, backups and vendors, answering every call with a real person. SkyNet also serves clients in Cleveland, Cincinnati, Dayton and Phoenix. For Columbus small and mid-sized businesses comparing providers, SkyNet offers a partner-style MSP focused on client growth, with emergency response measured in minutes.

Slingshot Solutions is an independently owned managed service provider in Cincinnati, Ohio. The firm serves small and mid-sized businesses across Greater Cincinnati. Managed IT services cover proactive monitoring, maintenance and support, while cybersecurity and risk management add layered protection, ongoing monitoring and user training. The company also handles network and infrastructure builds, building systems such as access control and cameras, and automation and integration that connect business platforms. Additional services include VoIP phone systems, Microsoft 365, firewall configuration, patch management, cloud storage and VPN and remote work. With more than two decades in business from its Cincinnati office, the firm is built for companies that want consistent, accountable technology management.

SnowFox Solutions is a technology and business consulting firm in Cincinnati, Ohio. The company is a ServiceNow Premier Partner delivering digital transformation on the ServiceNow platform. The company combines independent advisory with technology, process and organizational change management, measured by client return rather than billable hours. ServiceNow capabilities include custom implementation, managed services with retained teams and staff augmentation, platform health reviews and an ITSM core foundation accelerator. Advisory services cover technology clarity assessments, AI readiness and ongoing retainers. The firm is 100 percent US based and practitioner led. Organizations comparing ServiceNow partners in Cincinnati can consider SnowFox Solutions for disciplined, outcome focused platform work.

Located on Solon Industrial Parkway, Solon PC provides IT support in Solon for residents and small businesses across Northeast Ohio. The shop handles computer repair, virus removal, managed IT services, cybersecurity, and Microsoft 365 support with quick turnaround and clear pricing. Home users bring in laptops and desktops for tune ups, data recovery, and hardware upgrades, while local offices rely on Solon PC for managed plans and network help. Solon PC has served the community from its Solon storefront for years. Anyone comparing computer support near Solon will find a local team that fixes problems quickly and explains every step.

Sparemac is an Apple-certified computer service company providing IT support in Cincinnati, Ohio since 1997. The company serves corporate clients and individuals with on-site and remote support, Mac repair and upgrades, and Windows to Mac migration. Services also include point of sale planning and deployment, network design and implementation, wireless deployment, backup strategy, data recovery, and staff training. Sparemac offers long-term service contracts with discounts for repeat customers. Anyone comparing IT support in Cincinnati will find a long-established local team experienced with both Apple and cross-platform environments.

Stanton Technology Group offers IT consulting in Galena, Ohio with a focus on program and project management for technology deployments. The woman-owned firm provides installation deployments, on-site services and repairs, and integration work for clients across the United States. Practice areas include security systems and access control, CCTV, digital signage, structured cabling, video conferencing, fire and burglary systems, routers, switches, firewalls, and wireless installation. The company works alongside strategic partners as an extension of their teams on contracts and projects. Businesses comparing IT deployment partners in the Columbus area can contact the firm for project-based technology work.

Founded in 1979, TEC Communications is a Rocky River, Ohio managed services provider serving Northeast Ohio, Nashville, and West Michigan. The company delivers managed IT, cybersecurity, collaboration, and network infrastructure services with 24/7 system monitoring and real-time threat detection. Its site promotes a 15-minute average response time and advanced onboarding that shows results within 45 days. Locations include Rocky River, Ohio, Nashville, Tennessee, and Hudsonville, Michigan. TEC positions itself as a design-first technology partner rather than a product reseller. Ohio businesses comparing managed IT services find a long-established provider in TEC.

TTx delivers managed IT services in Strongsville alongside cloud communications, structured cabling, and cybersecurity for businesses and schools. The company provides managed IT, VoIP and phone systems, on premise communications, network cabling, and K-12 technology solutions from its Ascoa Court headquarters. With roots going back to 1980, the team brings long experience with both legacy phone systems and modern cloud platforms. Clients across Northeast Ohio rely on TTx for projects and ongoing support. Organizations comparing MSPs in Strongsville will find a versatile firm that handles voice, data, and cabling under one roof.

TechAdvisors delivers managed IT services in Springfield, Ohio for businesses across the Dayton and Springfield region. Founded in 2014, the firm promises IT that just works, with proactive maintenance, network safeguards, and responsive engineers available late nights and weekends. Services include network design, data protection, IT consulting, and ongoing technology support for healthcare, government, and manufacturing clients. The company analyzes each business before recommending solutions. Ohio businesses can contact the firm for a free system consultation. The firm also supports clients in nearby Beavercreek from its second office location.

TechSoft Systems is a managed service provider in Cincinnati, Ohio delivering managed IT services in Cincinnati since 1983. The company provides network, server, and workstation support, help desk services, procurement, and vendor management for micro-enterprises, small and mid-sized businesses, and enterprise clients. Cybersecurity services include consulting, monitoring and management, staffing, and outsourcing, while data protection covers backup, archiving, and recovery. TechSoft focuses on aligning technology with each client's business objectives through a simple three-step process. Businesses comparing managed IT services in Cincinnati can start with a requirements review and choose a plan that fits their organization.

Titan Tech is a managed service provider in Mason, Ohio offering managed IT services to Cincinnati area businesses for over a decade. The company provides subscription-based managed services with certified technicians who monitor client infrastructure around the clock. Services include Microsoft 365, cloud solutions, backup and disaster recovery, VoIP phones, IT asset liquidation, and cybersecurity assessments. Titan Tech can supplement or replace an in-house IT team and also supports staff directly with tech support. Partnering with Microsoft, Cisco, Dell, and Synology, the company serves small businesses across the Cincinnati region and helps reduce costs and downtime.

Tomorrow's Technology Today is a managed IT services provider in Saint Henry, Ohio helping small businesses with IT and cybersecurity. The company delivers proactive, cost effective technology support to businesses in Lima, Findlay, Dayton and surrounding Ohio communities. Services include managed IT, cybersecurity, data backup, network support and strategic technology guidance designed to stop problems before they disrupt operations. Client feedback highlights polite, knowledgeable staff and quick attention to both major incidents and everyday questions. The firm's approach centers on technology that simply works, backed by a free initial risk assessment for new prospects. Ohio businesses comparing IT providers will find a regional partner focused on practical, affordable protection.

Serving clients since 1999, Total Technology Solutions is a managed service provider delivering managed IT services in Reynoldsburg, Ohio. From 6760 Tussing Road, the full-service IT company designs and delivers entire IT infrastructure suites covering desktops and servers, local and wide area networks, cloud solutions, VoIP systems, data security, audio video systems and structured cabling. Clients engage through its ALTUS system for operational management of IT as a managed service, with proactive monitoring, 24x7 technical support and a nationwide network of field engineers. Reynoldsburg businesses needing an integrated technology partner can contact Total Technology Solutions for a consultation.

Trademark IT is a nationwide technology services company based in New Albany, Ohio, delivering IT infrastructure design, installation and support. Services include structured cabling and telecommunications, security and life safety systems, Wi-Fi services, IT audits and assessments, preventative maintenance, smart hands support, logistics, and IT relocation and decommissioning. The firm reports more than 3,000 projects completed and over 13 years in business with 500 plus clients. Trademark IT positions itself as a partner for organizations that need dependable, professionally installed technology systems at any scale. Businesses planning IT rollouts or multi-site projects can contact the New Albany headquarters.

V2-D2, LLC is a computer support company providing IT support in Cincinnati, Ohio to residential and small business clients. The company services PCs, Macs, Linux systems, and mobile devices with on-site and remote support, handling repairs, virus removal, upgrades, optimization, and troubleshooting. Additional help covers routers, printers, phones, security cameras, backups, cloud services for offsite storage, and cable installation in homes and businesses. Scheduled maintenance visits, hardware and software purchasing, and discounted support contracts are also available. Anyone comparing IT support in Cincinnati will find a small local team that supports nearly any device with a plug or batteries.

Velecor Services is a managed service provider in Cincinnati, Ohio delivering managed IT services in Cincinnati since 2008. The company offers managed services designed to find and reduce hidden costs, secure data, replace aging servers, and compare cloud services. Professional services cover business consulting strategy, custom application development, IT project management, and analytics. With unlimited service plans and a team focused on enterprise-grade IT, Velecor helps clients focus on core operations while technology is handled. Businesses comparing managed IT services in Cincinnati will find a local provider emphasizing steady growth and close customer partnerships.

Visual Edge IT is a managed service provider delivering managed IT services in Westerville, Ohio. From its Columbus-area office at 470 Olde Worthington Road, the company brings more than 30 years of experience supporting local businesses with help desk support, data backup and recovery, network management, unified communications, cybersecurity and cloud services. Visual Edge IT also supplies office equipment including printers, copiers and production print solutions with maintenance and flexible leasing, serving industries from architecture and engineering to commercial print. Westerville organizations can request a consultation to simplify infrastructure and strengthen business systems with Visual Edge IT.

Founded in 1996, VysionTech is a managed service provider delivering managed IT services in Columbus, Ohio. From its headquarters on Orion Place, the company offers two service tiers: an Essentials plan covering monitoring, help desk, patching, network management, backup and Microsoft 365, and a Complete plan that adds full security operations for clients wanting an MSSP. Businesses across Ohio and nationwide use VysionTech for cybersecurity, cloud services, compliance support, disaster recovery and strategic IT planning. The company also offers free network assessments and a 30-day managed services trial. Compare managed IT plans in Columbus by starting with a free consultation from VysionTech.

WCI Technology Solutions is a managed service provider delivering managed IT services in Gahanna, Ohio on an all-inclusive model. From 81 Mill Street, the firm proactively monitors and maintains client devices, servers and networks around the clock to protect revenue through business continuity, reporting 99.99 percent uptime for its clients. Its truly all-inclusive, flat-rate model covers managed IT services, business continuity, VoIP, cloud services and security services with no project or out-of-scope labor charges. WCI positions itself as the client IT department with 24x7x365 support and predictable costs. Gahanna businesses wanting a single accountable technology partner can schedule a free IT consultation with WCI Technology Solutions.

Wallace and White is a managed service provider in Cincinnati, Ohio providing managed IT services in Cincinnati, Dayton, and Southwest Ohio since 2020. The company offers managed IT with proactive maintenance and monitoring, consulting in information technology and cybersecurity, and Apple IT services including Apple Business Manager, Mac support, Mosyle, Jamf, and Apple security. AI readiness work covers Microsoft Copilot deployment, readiness assessments, and AI security policies. Partner relationships include Apple, Microsoft, AWS, Okta, Jamf, Mosyle, and 1Password. Companies comparing managed IT services in Cincinnati will find a local team with a focus on Apple environments and modern security tools.

World Synergy is a managed service provider in Beachwood, Ohio, combining managed IT with marketing and software since 1998. The full-service agency offers managed IT, cybersecurity, IT consulting, backup and disaster recovery, and website and software services, including NetSuite and HubSpot implementations. The company reports fully managed and co-managed options with 24/7 helpdesk assistance. It serves professional services firms, nonprofits, manufacturers, and employee benefits companies across the Cleveland area. Partners include NetSuite, Kaseya, and Mailprotector. World Synergy suits organizations that want marketing, applications, and IT from one partner.

YBJ Systems, Inc. is a managed service provider in Cincinnati, Ohio delivering managed IT services in Cincinnati to small businesses and local government agencies since 2015. The company provides a full IT security and support stack with 24/7 availability, personalized service, and cost-effective solutions matched to each client. Managed services cover proactive monitoring, managed anti-virus, remote data backup, and IT security. YBJ emphasizes steady, personal support regardless of business size. Organizations comparing managed IT services in Cincinnati will find a local provider oriented toward small businesses and public sector agencies that want round the clock coverage.