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Managed IT Services Directory

Browse Top Managed IT Services Companies and MSPs

Looking for managed IT services? A managed service provider (MSP) is a third-party company that remotely manages your IT infrastructure, end-user systems, and technology on an ongoing basis: network monitoring, cybersecurity, cloud management, helpdesk support, and data backup, typically for a flat monthly fee. MSPCompanies.us is a directory of 180,000+ verified managed IT services companies across the USA, UK, and worldwide. Browse the full MSP directory by city and state to filter by location, industry, services, and technologies, or keep reading to understand exactly what managed IT services are and how to choose one.

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Illinois
TR - Managed IT Service Provider

TR

Managed IT and vCIO services for Aurora area manufacturers

VerifiedAurora, Illinois, United Statesinformation technology & services

TR Technologies, Inc. is a managed IT services provider in Aurora, Illinois, serving manufacturers across the Fox Valley and Chicagoland since 2001. The company offers managed IT services, co-managed IT, managed security services, strategic vCIO planning, backup and disaster recovery, and a full-service help desk with guaranteed response times. Its manufacturing practice focuses on network segmentation, coordination with machine vendors and alignment of IT with production operations. Compliance support covers HIPAA, NIST, PCI and ISO frameworks, and a live local person answers calls day or night. Aurora area businesses comparing providers can schedule a discovery call with the team.

Founded Year: 2001

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7 live support

Technologies: Microsoft Azure, Microsoft Office 365, Cisco Networking, VMware, VMware Cloud +3 more

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TecAscend - Managed IT Service Provider

TecAscend

Managed IT support and software development in Des Plaines

VerifiedDes Plaines, Illinois, United Statesinformation technology & services

Founded in 2017, TecAscend offers managed IT services in Des Plaines, Illinois, for businesses of all sizes. The company provides managed IT support, cybersecurity, cloud services, custom software development, mobile app development and business analytics. Its contact page welcomes sales and support calls at any time, and the firm holds a BBB A+ rating with nine years in business. The firm focuses on practical digital tools that help customers grow rather than one-size-fits-all packages. Businesses near Des Plaines comparing managed service providers can contact TecAscend for a quote.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Sales and support available by phone any time

Technologies: Cloud Computing, Cybersecurity Tools, Software Development Frameworks, Network Technologies, Data Analytics

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Tech@MyDesk - Managed IT Service Provider

Tech@MyDesk

Small business IT support in Chicago and San Diego

VerifiedChicago, Illinois, United Statesinformation technology & services

Tech@MyDesk is a managed IT services provider in Chicago, Illinois, supporting small businesses in Chicago and San Diego. The company offers managed IT services, IT support, cybersecurity, data management, cloud computing, software development, VoIP systems and endpoint protection. A defining specialty is medical and dental IT support, including practice software such as Dentrix, Eaglesoft, Dexis and OpenDental with attention to HIPAA needs. Medical cloud services with helpdesk and asset management tools help healthcare clients improve performance and reliability. Small businesses looking for dependable IT support in Chicago can call to schedule a meeting with the team.

Founded Year: 2003

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtual Desktop Infrastructure (VDI), Remote Desktop Protocol (RDP), Windows OS, Linux OS

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TechNoir CIO Solutions - Managed IT Service Provider

TechNoir CIO Solutions

Chicago managed IT with CIO guidance and legal focus

VerifiedChicago, Illinois, United Statesinformation technology & services

TechNoir CIO Solutions is a Chicago managed service and technology provider founded in 2010 and based at 318 W Adams Street in the West Loop, focused on delivering CIO-level guidance and digital services to businesses across the city. The company offers a distinctive mix that includes ERP, ecommerce, web hosting, Google Cloud Platform and email security, supported by partners such as Google, Intel, Trend Micro, Alert Logic and Datto. As its name suggests, TechNoir emphasizes strategic, advisory-led technology services, helping clients make smart decisions about systems, security and digital growth rather than simply fixing problems as they arise. This makes it a good fit for Chicago organizations that want a partner capable of both hands-on technical work and higher-level CIO-style planning. Its capabilities in ERP and ecommerce add value for businesses that depend on these systems to run and grow their operations. With experience dating to 2010, TechNoir has built a reputation for combining technical depth with business insight. For companies that want more than routine support, including guidance on cloud, security and digital strategy, TechNoir offers a thoughtful option. For Chicago businesses searching for managed IT and digital services near them, or a strategically minded MSP near me, TechNoir CIO Solutions is a compelling choice. From ERP and ecommerce to cloud, email security and CIO advisory, TechNoir covers a broad and strategic range of needs. As a Chicago technology provider with a consulting focus, TechNoir suits organizations that want their technology decisions guided by genuine business and strategic expertise.

Founded Year: 2010

Company Size: 3 Employees

Technologies: Mailchimp Mandrill, Outlook, Amazon AWS, Google Dynamic Remarketing, Bootstrap Framework +15 more

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Technology Support & Solutions - Managed IT Service Provider

Technology Support & Solutions

Downtown Chicago IT support and managed services

VerifiedChicago, Illinois, United Statesinformation technology & services

Technology Support and Solutions, Inc., known as Chicago Tech Support, provides IT support in Chicago, Illinois, from its downtown office. The company offers break-fix tech support billed as needed, fixed-price managed services, system monitoring, data recovery, VoIP and backup with virtualization of critical systems. Its systems provide 24/7 monitoring, with the help desk staffed during business hours plus after hours, weekends and holidays. The firm acts as a technology advisor that weighs total cost of ownership, advising replacement over maintenance when replacement makes economic sense. Chicago businesses needing both as-needed repairs and managed plans can contact the company for an assessment.

Founded Year: 2004

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7 monitoring; help desk staffed business hours, after hours, weekends and holidays

Technologies: Windows OS, Mac OS, Linux, Microsoft Office, Antivirus Software +1 more

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Teknologic - Managed IT Service Provider

Teknologic

Technology consulting for Lincolnwood area businesses

VerifiedLincolnwood, Illinois, United Statesinformation technology & services

Teknologic Inc. is a Lincolnwood technology consulting firm serving small businesses in insurance, healthcare, retail, hospitality, and real estate. Its offerings include IT consulting, business process outsourcing, and digital surveillance, plus Candorpay, its cloud-based employee time and attendance application. The firm says it prides itself on customer satisfaction and lists industries from financial advisors and CPA firms to restaurants, hotels, gas stations, and wholesalers. Lincolnwood area businesses comparing technology partners can reach the team at its North Lincoln Avenue office.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Dynamics 365, SAP, Oracle, Cloud platforms (Azure, AWS) +4 more

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Teqworks - Managed IT Service Provider

Teqworks

Managed IT for St. Charles and Chicago suburbs

VerifiedSt. Charles, Illinois, United Statesinformation technology & services

Teqworks provides managed IT services in St. Charles, Illinois, for small and midsize businesses across the Chicago suburbs. The company delivers help desk support, cybersecurity with 24x7 threat detection, backup and disaster recovery, Microsoft 365 support and strategic IT guidance. Its managed plans include live help desk access, remote and on-site support, antivirus and malware protection, and security awareness training. Teqworks serves law offices, manufacturers, accounting firms, retailers, local governments, park districts and nonprofits. The local team is available weekdays from 8:30 AM to 5:00 PM. Businesses comparing managed IT services in St. Charles can contact Teqworks for a conversation about their technology needs.

Founded Year: 2002

Company Size: 13 Employees

Support Hours: Monday to Friday, 8:30 AM to 5:00 PM

Technologies: Constant Contact, Outlook, GoDaddy Hosting, Active Campaign, RingCentral +17 more

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The Isidore Group - Managed IT Service Provider

The Isidore Group

Managed IT and cybersecurity for growth stage firms in Chicago

VerifiedBurr Ridge, Illinois, United Statesinformation technology & services

The Isidore Group is a managed IT services provider in Burr Ridge, Illinois, serving 15 to 200 person growth-stage firms across the Chicago area. Founded in 2014, the company offers managed IT, co-managed IT, cybersecurity including managed detection and response, Microsoft 365, Azure, cloud hosting, backup and disaster recovery, and compliance readiness. It supports construction, manufacturing, legal, healthcare, finance and accounting clients with 24/7/365 support and on-site visits within 50 miles of Burr Ridge. The firm holds an MSP 501 ranking and BBB accreditation. Burr Ridge area businesses comparing providers can request a consultation.

Founded Year: 2014

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7/365 support

Technologies: Cloud Computing, Big Data Analytics, Artificial Intelligence, Machine Learning, Cybersecurity Technologies +17 more

Partners: Cisco, Microsoft, HP, VMware

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TimbukTech Inc - Managed IT Service Provider

TimbukTech Inc

Local IT support for small businesses in central Illinois

VerifiedCanton, Illinois, United Statescomputer & network security

TimbukTech provides IT support in Canton, Illinois, building custom technology plans for small businesses across central Illinois. The local firm listens to each client challenges, assesses the network, then presents a plan that moves technology management off the owner plate. Services include managed IT support, network security monitoring and protection, compliance solutions for safeguarding customer data, and networking services. Offices in Canton, Macomb, Peoria and Washington keep support close to clients. Small businesses comparing IT support in Canton get a neighborly team with small-town values and structured, stress-free technology management.

Founded Year: 2004

Company Size: 17 Employees

Technologies: Sendgrid, Outlook, Microsoft Office 365, Flywheel, ConnectWise +8 more

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Tomorrow's Internet Solutions - Managed IT Service Provider

Tomorrow's Internet Solutions

On-site and remote IT support across the Chicago suburbs

VerifiedLombard, Illinois, United Statesinformation technology & services

Tomorrow's Internet Solutions is a Lombard managed IT services company providing on-site and remote business IT services across the Chicago area. The firm offers routine and emergency IT support, server and desktop installation, firewalls with secure VPNs, structured cabling, and Office 365 support. It describes itself as a Chicago Dell expert, installing and supporting Dell servers and workstations for growing businesses. Managed services clients come from finance, medical, dental, hospitality, legal, professional services, and municipal sectors. Businesses in Lombard and the western suburbs comparing managed service providers can call the team for a free phone consultation.

Founded Year: 2002

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Office 365, VMware, Cisco +3 more

Partners: Dell

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True North Tek - Managed IT Service Provider

True North Tek

Flat-rate managed IT plans for Lake Zurich businesses

VerifiedLake Zurich, Illinois, United Statesinformation technology & services

True North Tek is a managed IT services provider in Lake Zurich, Illinois, offering tiered flat-rate plans for small businesses. Its Aurora Core and Aurora Nexus plans include 24/7 system monitoring and alerts, routine maintenance and updates, helpdesk support, cybersecurity protections and backups for critical data. The higher tier adds advanced threat detection, endpoint and network safeguards, strategic IT consulting and priority support with faster response times. Additional services include cloud solutions, network infrastructure management and VoIP. Lake Zurich area businesses seeking predictable per-user pricing can contact True North Tek for plan details.

Founded Year: 2023

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7 monitoring included in service plans

Technologies: Cloud Computing, Cybersecurity Technologies, Network Systems, VoIP Technology, Data Backup Solutions

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True Tech Consulting - Managed IT Service Provider

True Tech Consulting

Full-service managed IT in Chicago with 24/7 support

VerifiedChicago, Illinois, United Statesinformation technology & services

True Tech Consulting is a Chicago managed IT services provider offering full-service IT management and 24/7 support to small and medium sized businesses. The consultancy supports business IT environments so owners can focus on growth, positioning its team as the technology staff clients do not hire in house. Its services include 24/7 managed services for companies on a break-fix model, data backup and recovery with cloud and on-site options, and web design with security. Businesses can choose one-time help or ongoing managed care, depending on what their environment needs. Chicago area companies comparing MSPs can contact the firm through its website to schedule an assessment.

Founded Year: 2016

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7

Technologies: Cloud Platforms (AWS, Azure), Data Analytics Tools, Cybersecurity Solutions, Enterprise Software +1 more

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Turnkey Computer - Managed IT Service Provider

Turnkey Computer

Security-first managed IT for Effingham and the Midwest

VerifiedEffingham, Illinois, United Statesinformation technology & services

Turnkey Computer Systems, Inc. is a managed IT services provider in Effingham, Illinois, serving customers in Missouri, Illinois and Indiana since 2000. The company built its practice on dental and medical office technology and now provides managed IT, network security, cybersecurity, offsite backup and BDR, HIPAA compliance evaluations and hardware. Service plans run 24x7x365, and its security-first model includes zero-trust architecture, continuous threat detection and encrypted backup and recovery. Client support is available at its Effingham headquarters. Healthcare practices and small businesses comparing managed service providers can call for a no-pressure meeting.

Founded Year: 1998

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24x7x365 service plans

Technologies: Cloud computing, Cybersecurity tools, Virtualization, Backup and recovery solutions, Networking hardware and software

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Verity IT - Managed IT Service Provider

Verity IT

Managed IT support with 24/7 monitoring in Downers Grove

VerifiedDowners Grove, Illinois, United Statescomputer & network security

Verity IT is a managed IT services provider in Downers Grove, Illinois, serving small and mid-sized businesses in the Chicago area and beyond. The company provides managed IT support with 24/7 proactive monitoring, help desk support, cybersecurity including managed detection and response, security awareness training and phishing simulation. Additional services cover backup and disaster recovery, cloud services, Microsoft 365 and Azure management, and VoIP. Its industry pages address law firms, nonprofits and medical practices with HIPAA and PCI DSS compliance support. Businesses in the Chicago suburbs comparing managed service providers can book a meeting for a personalized assessment.

Founded Year: 2014

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: Mon-Fri 8:00 AM - 5:00 PM; 24/7 proactive monitoring

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell Technologies +1 more

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Version2 - Managed IT Service Provider

Version2

Managed IT services for Chicago small and mid-sized businesses

VerifiedChicago, Illinois, United Statesinformation technology & services

Version2, LLC is a managed IT services provider in Chicago, Illinois, serving small and mid-sized businesses across the greater Chicago area since 2007. The company delivers proactive IT support, cybersecurity, cloud solutions, email threat protection, network penetration testing, SOC services, dark web monitoring and business continuity planning. It has extensive experience supporting construction firms and architecture and engineering practices, and was named a 2026 MSP Titans of the Industry awards finalist. Office hours run Monday through Friday, 7 AM to 7 PM. Chicago businesses comparing managed service providers can contact Version2 for a quote.

Founded Year: 2007

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Mon-Fri 7:00 AM - 7:00 PM

Technologies: AWS, Microsoft Azure, Google Cloud Platform, VMware, Cisco +3 more

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Verticiti - Managed IT Service Provider

Verticiti

Microsoft 365 and cybersecurity consulting in Chicago

VerifiedChicago, Illinois, United Statesinformation technology & services

Founded in 2018, Verticiti is a Microsoft partner and technology consultancy in Chicago, Illinois, focused on Microsoft 365 and cybersecurity. The firm offers Microsoft 365 and Power Platform implementation, cybersecurity services including application security, SIEM and SOC with Microsoft Sentinel, and identity and access security. Additional services cover data analytics, application services, SharePoint migrations and managed IT services with help desk and monitoring. Its published case studies document Box to SharePoint Online and OneDrive migrations with security and compliance training. Chicago businesses seeking Microsoft-focused consulting can schedule a free consultation call with the team.

Founded Year: 2018

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud platforms (AWS, Azure, Google Cloud), Big Data and Analytics tools, AI and Machine Learning +3 more

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VoxConnect – IT Services & Managed IT Support - Managed IT Service Provider

VoxConnect – IT Services & Managed IT Support

Flat-rate managed IT and VoIP services in Skokie

VerifiedSkokie, Illinois, United Statesinformation technology & services

VoxConnect is a managed IT services provider in Skokie, Illinois, serving small and mid-sized businesses and nonprofits in the Chicago area since 2006. The company offers managed IT services, IT help desk, cybersecurity, VoIP phone services, IT consulting, cloud computing, backup and business continuity, and Office 365 migrations at flat-rate pricing. Its approach promises emergency response within one hour and proactive 24/7 network monitoring. Clients include firms with 10 to 100 computers in nonprofit, accounting, real estate, construction, manufacturing and legal sectors. Skokie area businesses comparing providers can call VoxConnect for an assessment.

Founded Year: 2006

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Emergency response within one hour; 24/7 network monitoring

Technologies: Microsoft, Cisco, HP, Dell, VMware +2 more

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WTCNext - Managed IT Service Provider

WTCNext

IT procurement advisory for enterprises and MSPs in Naperville

VerifiedNaperville, Illinois, United Statesinformation technology & services

WTCNext is a technology advisory firm in Naperville, Illinois, that works as an extension of client teams for IT procurement and vendor sourcing. The company supports enterprise customers and MSPs and VARs of all sizes on business connectivity, contact center, colocation and cloud solutions. Rather than delivering managed IT directly, it reviews existing infrastructure, negotiates with suppliers and builds technology roadmaps. Founded in 2017, the Naperville firm helps clients secure pricing and service quality from industry providers. Businesses evaluating connectivity and cloud purchases can contact WTCNext for an independent sourcing perspective.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Robotic Process Automation (RPA), Artificial Intelligence (AI), Cloud Computing +2 more

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XL.net - Managed IT Service Provider

XL.net

Managed IT with 24/7 live support in Park Ridge

VerifiedPark Ridge, Illinois, United Statesinformation technology & services

XL.net is a managed IT services provider in Park Ridge, Illinois, serving small and mid-sized businesses across greater Chicago and Milwaukee since 2006. The company delivers managed IT, cybersecurity, cloud consulting, AI, collaboration, networking, help desk and remote monitoring and management, with 24/7/365 live support. Its preventive model uses monthly technology audits by system analysts, and incentives are structured around keeping client technology running. The firm debuted at number 169 on the 2026 MSP 501 and holds ISO 27001:2022 certification. Park Ridge area businesses comparing providers can contact XL.net for a technology assessment.

Founded Year: 2006

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7/365 live support

Technologies: Cloud Infrastructure, Cybersecurity Technologies, Networking Technologies, Data Center Technologies, VoIP and Unified Communications +36 more

Partners: ConnectWise, Webroot, Juniper, HP, Google

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iHelpU.Tech - Managed IT Service Provider

iHelpU.Tech

Device repair and IT support in Effingham

VerifiedEffingham, Illinois, United Statesinformation technology & services

iHelpU.Tech provides IT support in Effingham, Illinois, pairing device repair with managed IT and cybersecurity services for local businesses. The locally owned shop fixes phones, tablets, gaming consoles, and computers, and its business arm offers risk assessments, compliance consulting, cloud and network services, and managed IT support. The team also serves area farms as an authorized dealer of FJ Dynamics GPS auto-steer systems. Effingham residents comparing repair options can visit the Hoffman Drive shop or schedule a business consultation online.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud platforms (AWS, Azure, Google Cloud), Cybersecurity tools, Data analytics software +2 more

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iTech Results - Managed IT Service Provider

iTech Results

Flat rate managed IT services in Park Ridge

VerifiedPark Ridge, Illinois, United Statescomputer networking

iTech Results is an IT consulting and managed IT services company in Park Ridge, Illinois. Since 2005, the firm has managed desktops, servers, and networks for small and mid-sized businesses across the greater Chicago area. Services include managed IT with flat monthly pricing, remote IT support and monitoring, cloud computing, data backup and recovery, and vendor management. The team also handles email and spam protection, virus protection, and mobile device management. Chicago area businesses comparing providers often value predictable costs, and iTech Results builds its plans around that idea.

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services, VMware, Cisco Networking, Windows Server +2 more

Partners: Microsoft, Dropbox, AppRiver, Vipre, LOGICnow

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Managed IT Services Explained

Managed IT services refer to the practice of outsourcing day-to-day IT management and support to a third-party provider known as a Managed Service Provider (MSP). These companies handle everything from network monitoring and cybersecurity to cloud infrastructure and helpdesk support. Need the full research list by city and state? .

Businesses of all sizes use MSPs to reduce costs, improve reliability, and access specialized expertise without maintaining a large in-house IT team. From small businesses needing basic helpdesk support to enterprises requiring 24/7 SOC monitoring, MSPs serve every segment. For security-focused providers, see our MSSP list covering 15,000+ managed security service providers, or browse the top 100 managed service providers ranked by annual revenue.

Our directory helps you find the right provider by filtering across services offered, technologies used, geographic location, company size, and industry specialization. Microsoft-focused buyers can also explore the Microsoft MSP database for Azure MSPs and Microsoft Solutions Partner Partners, or browse the cloud MSP database covering AWS, Azure & Google Cloud providers.

Network Management

Monitoring, maintenance and optimization of IT networks

Cybersecurity →

Threat detection, SIEM, endpoint protection & compliance

Cloud Services

AWS, Azure, Google Cloud migration and management

Helpdesk Support

24/7 end-user support and IT issue resolution

Backup & Disaster Recovery

Data protection, BDR solutions and business continuity

Compliance Management

HIPAA, SOC2, PCI-DSS and regulatory compliance

Why Choose a Managed IT Services Provider?

MSPs help businesses of all sizes reduce costs, improve security, and focus on growth without the overhead of a full in-house IT team.

Reduce IT Costs

Pay a predictable monthly fee instead of expensive break-fix repairs and unpredictable IT bills.

24/7 Expert Support

Get round-the-clock helpdesk and monitoring from certified IT professionals without hiring in-house.

Enhanced Security

Protect your business with proactive threat monitoring, endpoint security, and compliance management.

Faster Growth

Free your team to focus on core business goals while your MSP handles all IT infrastructure needs.

What Are Managed IT Services?

Managed IT services refer to outsourcing day-to-day IT management and support to a third-party provider, a managed service provider, or MSP instead of handling everything with an in-house team. Under a managed IT services agreement, the provider proactively monitors your systems, handles helpdesk requests, manages your cloud environment, and keeps your network secure, usually billed as a predictable monthly fee per user or per device rather than hourly break-fix charges.

The term is sometimes confused with a few related but distinct concepts:

  • Managing information services / management information systems (MIS) refers to the broader discipline of using data and systems to support business decision-making. It's an older, more academic term; "managed IT services" is the modern, outsourcing-specific version most businesses are actually searching for.
  • IT service management (ITSM) is a framework (often built on ITIL) for how an organization designs, delivers, and improves IT services internally through ticketing systems, change management, and incident processes. A good MSP practices ITSM discipline internally, and many run on dedicated platforms; see our ranked comparison of the top ITSM tools if you're evaluating that layer specifically. ITSM itself is a methodology, not a service you buy the way you buy managed IT services.

What Do Managed IT Services Include?

Managed IT services and managed IT support typically include:

  • Network management: ongoing monitoring, maintenance, and optimization of business networks, often backed by dedicated network monitoring software
  • Cybersecurity and threat monitoring: endpoint protection, threat detection, and incident response; browse verified cybersecurity companies if security is your primary need
  • Cloud services: management of AWS, Azure, Google Cloud, and Microsoft 365 environments, via our cloud MSP database or Microsoft MSP list
  • Helpdesk and end-user support: day-to-day troubleshooting for employees
  • Data backup and disaster recovery: protecting business continuity, typically running on dedicated backup software
  • VoIP and unified communications
  • Compliance management: including HIPAA compliance software for healthcare and PCI compliance software for payment data, alongside SOC 2 and other frameworks
  • IT consulting: longer-term technology strategy and planning

A fully managed IT service covers all of the above under one contract. Some businesses instead choose co-managed IT, where an MSP works alongside an existing in-house IT team rather than replacing it; worth asking about if you already have internal IT staff.

MSP vs. MSSP vs. IT Service Management

These three terms get used interchangeably but mean different things:

  • MSP (Managed Service Provider): handles general IT management: networks, servers, cloud, and helpdesk.
  • MSSP (Managed Security Service Provider): specializes specifically in cybersecurity: threat detection, SOC services, SIEM, and incident response. Browse the MSSP list if you need security-first providers specifically, or compare SIEM platforms if you're evaluating the underlying tooling. Many MSPs now offer MSSP-level security as part of a bundled contract.
  • ITSM (IT Service Management): the internal framework or process discipline (often ITIL-based) an organization or provider uses to manage IT service delivery. See the ITSM tools comparison above for platform options. It's a methodology, not a type of provider.

If security is a priority, ask directly whether your MSP's contract includes MSSP-level monitoring or whether that's a separate add-on.

Benefits of Managed IT Services

Businesses move to managed IT services for a few consistent reasons: predictable monthly costs instead of unpredictable break-fix bills, round-the-clock monitoring and helpdesk access without hiring an in-house team, proactive threat detection instead of reactive cleanup after an incident, and the ability to free up internal staff to focus on core business instead of day-to-day IT firefighting. For a full breakdown of ROI and how managed IT compares to hiring in-house, see our complete guide to what an MSP does.

Who Uses Managed IT Services?

Managed IT services are used by businesses of nearly every size and sector, but a few groups have specific needs worth knowing about:

  • Small businesses typically need flat, predictable pricing scaled to a small headcount rather than enterprise-tier contracts. See our guide to managed IT services for small businesses.
  • Law firms need a provider familiar with legal software (Clio, iManage, PCLaw), attorney-client privilege obligations, and litigation hold requirements; a generalist MSP often isn't equipped for this. See our guide to managed IT for law firms.
  • Healthcare, finance, and government organizations typically need providers aligned to HIPAA, PCI-DSS, SOC 2, or FedRAMP requirements rather than general-purpose IT support. Our cybersecurity companies directory lets you filter by these specializations.

Find a Managed Service Provider Near You

Searching for "managed IT services near me" or "managed service provider near me"? Local response time matters when a server goes down, a local MSP can be on-site within hours, and local providers tend to know your state's specific compliance and data-breach requirements. Browse our MSP Near Me directory to find verified local providers by city, with documented on-site and remote SLAs.

Find the Right Managed IT Services Company in 3 Steps

Find the right managed IT services company in 3 simple steps

1

Choose Your Location

Filter by state or city to find MSPs near your business or target market.

2

Apply Filters

Narrow results by industry, services offered, technologies used, or company size, or compare top-ranked providers if you want a curated shortlist first.

3

Request Full Data

Get the complete dataset with emails, phone numbers, and decision-maker contacts via our MSP list or custom data report.

Buyer's Guide

How to Choose an IT Managed Services Company

Use this checklist to evaluate any managed IT services provider before signing a contract.

01

Check Certifications

Microsoft Solutions Partner, Cisco Premier, AWS Advanced Partner verify on the provider's official partner portal.

02

Review SLA Response Times

Critical issues should have a 1-hour or less response SLA. Ask for a sample contract before committing.

03

Confirm Service Scope

Does the package include cybersecurity, cloud management, and compliance or just helpdesk?

04

Ask for Industry References

Request 2–3 client references in your specific industry (healthcare, finance, legal, etc.).

05

Evaluate Local Presence

For on-site support, confirm the MSP has technicians in your city with guaranteed response times.

06

Compare Pricing Models

Per-user, per-device, or flat-fee understand exactly what's included and what's billed extra.

Read the full guide: How to Choose a Managed Service Provider →

MSP Companies Database

Get verified IT decision-maker contacts for 180,000 managed service providers

CEO · CTO · IT Director · Phone · Email · LinkedIn

Frequently Asked Questions

Everything you need to know about managed IT services companies

What is a Managed IT Services company?
A Managed IT Services company (MSP) is a third-party provider that remotely manages a customer's IT infrastructure, end-user systems, and technology needs. MSPs provide services like network monitoring, cybersecurity, cloud management, helpdesk support, and data backup typically on a subscription or contract basis.
How do I choose the right MSP for my business?
When selecting a managed IT services provider, consider their industry expertise, certifications (Microsoft, Cisco, AWS), response time SLAs, service offerings, geographic coverage, and client reviews. Use our directory filters to narrow by state, services, and technologies to find the best match.
How do I find an IT managed services company near me?
Use our city-based locator at mspcompanies.us/msp-near-me to browse verified managed IT services companies by metro area. We cover 77+ US cities including Houston, New York, Dallas, Chicago, and Atlanta each with full company profiles and decision-maker contacts.
How much do managed IT services cost?
Managed IT services typically cost $100–$250 per user per month for small businesses, or $500–$5,000+ per month for flat-fee enterprise contracts. Pricing depends on the number of devices, users, services included (helpdesk, cybersecurity, cloud), and SLA response times. Read our full pricing guide for a detailed breakdown.
What should I look for when evaluating IT managed services companies?
Key factors: (1) Industry certifications Microsoft Solutions Partner, Cisco Premier, AWS Advanced; (2) Response time SLAs 1-hour or less for critical issues; (3) Service scope does it include cybersecurity, cloud, and compliance; (4) Local presence on-site support availability; (5) Client references in your industry. Use our directory filters to find companies matching all these criteria.
What is the difference between an MSP and an MSSP?
An MSP (Managed Service Provider) focuses on general IT management networks, servers, and helpdesk. An MSSP (Managed Security Service Provider) specializes specifically in cybersecurity threat detection, SOC services, SIEM, and incident response. Browse our dedicated cybersecurity companies directory at mspcompanies.us/cybersecurity-companies.
How many managed IT companies are in this directory?
This site publishes a browseable managed IT directory. Coverage is deepest in the United States with 77+ city directories, and also includes providers in the UK, Canada, Germany and Australia. For the full 180,000+ MSP research list by city and state, use Get List or see our Data Report.
Can I download the full list of managed IT companies?
Yes. We offer the complete database as a downloadable Excel file with all 180,000 companies, including emails, phone numbers, LinkedIn profiles, and decision-maker contacts. Visit our Data Report page to view pricing and download options.

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