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Managed IT Services Directory

Browse Top Managed IT Services Companies and MSPs

Looking for managed IT services? A managed service provider (MSP) is a third-party company that remotely manages your IT infrastructure, end-user systems, and technology on an ongoing basis: network monitoring, cybersecurity, cloud management, helpdesk support, and data backup, typically for a flat monthly fee. MSPCompanies.us is a directory of 180,000+ verified managed IT services companies across the USA, UK, and worldwide. Browse the full MSP directory by city and state to filter by location, industry, services, and technologies, or keep reading to understand exactly what managed IT services are and how to choose one.

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New York
A&E Technologies, LLC - Managed IT Service Provider

A&E Technologies, LLC

Corporate IT support for firms in New York City

New York, New York, United Statesinformation technology & services

A&E Technologies is a corporate IT services company in New York, New York. The firm presents itself as an outsourced IT department for businesses, focused on system uptime, workflow, IT security, regulatory requirements and data safeguarding. Stated industries include financial, legal, engineering, architectural, medical, educational and consulting firms. Services span application and software development, systems integration, network and system installation, training and ongoing support from certified professionals.

Founded Year: 1999

Company Size: 3 Employees

Technologies: SharpSpring, Google Analytics, Apache, WordPress.org, PHP 5.3 +2 more

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ACP Technologies, Inc - Managed IT Service Provider

ACP Technologies, Inc

Managed IT and cybersecurity in West Seneca

VerifiedWest Seneca, New York, United Statesinformation technology & services

ACP Technologies provides managed IT services in West Seneca for growing businesses across western New York, Rochester, and Texas. Founded in 1997, the firm develops custom managed IT solutions with proactive monitoring, continuous updates, and around the clock support, alongside cybersecurity, cloud solutions, backup and disaster recovery, and unified communications with VoIP. Since 2023 it has operated as a division of Atlantic, Tomorrow's Office. Healthcare, finance, and energy organizations use its services to simplify operations and control costs. Businesses comparing managed IT services in West Seneca can call the company for more information.

Founded Year: 1997

Company Size: 20 Employees

Support Hours: 24/7 support

Technologies: Rackspace MailGun, Outlook, Microsoft Office 365, WordPress.org, Nginx +4 more

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AE Technology Group - Managed IT Service Provider

AE Technology Group

Managed IT from Long Island to both coasts

VerifiedWantagh, New York, United Statesinformation technology & services

AE Technology Group is a managed service provider in Wantagh, New York, offering managed IT services in Wantagh to small and midsize businesses. Founded in 2010 from the merger of Evolution CE and Ask4Technology, the company provides managed IT, cloud computing, cybersecurity, network management, hardware as a service and IT consulting. Offices span Long Island, New York City, New Jersey, Los Angeles and Florida, with help desk support also delivered from Iowa and Arkansas. The firm now operates as part of the WheelHouse IT family. Businesses comparing MSPs in Wantagh get twenty four seven support with offices on both coasts.

Founded Year: 2010

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Mon-Fri 8am-6pm EST; 24/7 emergency support

Technologies: Cloud Computing, Virtualization, Microsoft Azure, AWS, Cybersecurity Tools +1 more

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AM Exclusive Business Machines

Printer repair and IT support for New York small businesses

VerifiedNew York, New York, United Statesinformation technology & services

AM Exclusive Business Machines provides IT support in New York for small businesses, building on a printer and copier service business founded in 1986. The woman-owned company repairs HP, Lexmark, Xerox, and Sharp printers while offering managed IT services, cybersecurity, Microsoft 365 support, and IP phone systems to firms with 5 to 50 computers. Its technicians serve the New York metropolitan area from Glendale, Queens, with fully stocked vans for fast on-site service. Partnerships with HP, Microsoft, WatchGuard, and Datto extend its capabilities. Small businesses comparing IT support providers in New York get a responsive local firm covering both office equipment and technology.

Company Size: 3 Employees

Partners: HP, Microsoft, Xerox, Lexmark, AVG, WatchGuard, Datto

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ATSG - Managed IT Service Provider

ATSG

Managed network and security services in New York

VerifiedNew York, New York, United Statesinformation technology & services

ATSG, now operating as Xtium, is a managed service provider in New York, New York. Xtium serves more than 1,700 mid-size and enterprise companies with managed network services, desktop as a service, managed security and unified communications. The company has been named a Leader in the Gartner Magic Quadrant for Managed Network Services four years running and a Visionary for desktop as a service. Its platform combines AI readiness, data governance, Managed Copilot and autonomous agent operations with 24/7 support and IT strategy consulting. Xtium carries HITRUST, PCI DSS, ISO 27001 and SOC 2 credentials. Organizations comparing enterprise providers in New York will find a compliance oriented partner here.

Founded Year: 1994

Company Size: 330 Employees

Support Hours: 24/7 support

Technologies: Salesforce, Mimecast, Outlook, Pardot, Microsoft Office 365 +4 more

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Abacus Group LLC - Managed IT Service Provider

Abacus Group LLC

Managed IT for finance and healthcare in New York

VerifiedNew York, New York, United Statesinformation technology & services

Abacus Group is a managed IT and cybersecurity provider in New York, New York. The company positions itself as a global partner for the financial services and healthcare industries, where regulatory demands are high. Its portfolio covers managed IT operations, managed cloud and infrastructure, managed cybersecurity, managed AI, cybersecurity governance and advisory, incident response and professional services, delivered as one unified ecosystem with 24x7x365 global coverage and enforced SLAs. Deep vertical experience in finance and healthcare shapes its compliance led approach. Regulated organizations comparing integrated IT and security providers will find a sector specialized option here.

Founded Year: 2008

Company Size: 420 Employees

Support Hours: 24x7x365

Technologies: Salesforce, DNS Made Easy, Rackspace MailGun, Sendgrid, Constant Contact +17 more

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Advantage Business Solutions - Managed IT Service Provider

Advantage Business Solutions

Small business IT support in Nyack, NY

VerifiedNyack, New York, United Statesinformation technology & services

Advantage Business Solutions delivers IT support in Nyack for small businesses across Rockland and Westchester counties and northern New Jersey. The firm handles network design and 24/7/365 monitoring, business communications including phone and video conferencing, security, and data backup and recovery. It also offers outsourced CTO guidance for firms in finance, legal, real estate, and healthcare, including dental practices. With responsive on-site and remote support, the team keeps client systems running and data protected. Small businesses comparing IT support in Nyack can call to schedule a consultation.

Founded Year: 2010

Company Size: 4 Employees

Support Hours: 24/7/365 network monitoring

Technologies: Cloudflare DNS, Outlook, Microsoft Office 365, reCAPTCHA, Mobile Friendly +4 more

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AgileNetworks - Managed IT Service Provider

AgileNetworks

IT built for architects in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Agile Networks is a managed service provider in New York focused exclusively on architecture firms. For about two decades the company has delivered managed IT services, project management and cybersecurity shaped around the way architects work. The team optimizes AutoCAD, Revit and Rhino performance, keeps plotters and large format printers running, and coordinates vendors so deadlines hold. Secure collaboration tools and high performance infrastructure support complex project files without friction. Firms comparing IT support in Manhattan can expect practical guidance rooted in AEC experience rather than generic MSP packages.

Founded Year: 2001

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: AWS, Microsoft Azure, Google Cloud Platform, Docker, Kubernetes +5 more

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AlphaRidge - Managed IT Service Provider

AlphaRidge

Managed IT and cybersecurity in New York, NY

VerifiedNew York, New York, United Statesinformation technology & services

Compliance expertise sets apart AlphaRidge, a managed service provider in New York, New York, delivering managed IT and cybersecurity. The company offers IT strategy consulting, security assessments, incident response, 24/7 help desk and NOC support, and compliant environment builds for large and growing organizations. Engineers hold expertise across frameworks including HIPAA, PCI, SOC 2, and FINRA, serving sectors such as healthcare, government, and nonprofit. AlphaRidge embeds collaboratively with in-house teams to deliver proactive digital transformation. New York businesses comparing managed IT services can contact AlphaRidge for strategy, security, and around-the-clock technology support.

Founded Year: 2012

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Mon-Sun 08:00-18:00

Technologies: VMware, Microsoft Azure, AWS (Amazon Web Services), Dell EMC, NetApp +3 more

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Alphaserve Technologies®, an ECI Company - Managed IT Service Provider

Alphaserve Technologies®, an ECI Company

Cloud and cybersecurity for finance in New York

VerifiedNew York, New York, United Statesinformation technology & services

Alphaserve Technologies, an ECI company, is a managed service provider in New York, New York. Services include secure cloud platforms, intelligent managed services, 24x7 managed XDR and SOC monitoring, disaster recovery and Microsoft Copilot journeys for hedge funds, private equity, alternative investment, venture capital, manufacturing, biotech and insurance clients. The site references ISO, CIS and NIST frameworks alongside GDPR, HIPAA and SOC 2, with global support across the U.S., UK, India and APAC. Financial firms comparing cloud and security providers will find ECI's platform here.

Company Size: 87 Employees

Technologies: Cloudflare DNS, Outlook, ServiceNow, Microsoft Office 365, Gmail +27 more

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ArchonOne - Managed IT Service Provider

ArchonOne

vCISO and managed cybersecurity in New York City

VerifiedNew York, New York, United Statesinformation technology & services

ArchonOne provides managed cybersecurity in New York City, specializing in vCISO services and IT compliance. The company combines cybersecurity, compliance management and Microsoft Azure expertise for clients where security posture drives revenue. Core offerings include CIS v8 based compliance management, cloud builds and management, and AI capabilities, backed by a 24x7x365 security response team. As a Microsoft Partner, the firm escalates complex cases through Microsoft Premier Support. Businesses comparing managed security providers in New York get compliance work tied directly to client acquisition.

Founded Year: 2010

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24x7x365 security response

Technologies: Microsoft Azure, Amazon Web Services (AWS), Office 365, VMware, Cisco networking +2 more

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Artilus - Managed IT Service Provider

Artilus

Cybersecurity and managed IT on Long Island in Hauppauge

VerifiedHauppauge, New York, United Statesinformation technology & services

Artilus provides managed IT services in Hauppauge, New York, as a cybersecurity firm and systems integrator serving Long Island. The company combines cybersecurity planning, managed services and cloud, disaster avoidance and unified physical security under one roof. A 24/7 network operations center monitors managed backup environments with daily automated tests and quarterly recovery exercises. vCIO services, helpdesk support, staff augmentation and infrastructure audits round out the practice. Companies comparing managed service providers in Hauppauge get engineering depth across both cyber and physical security.

Founded Year: 2007

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7 NOC

Technologies: Cloud computing, Cybersecurity tools, Networking hardware and software, Virtualization technologies, Enterprise software solutions

Partners: Microsoft, Datto, VMware

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Atec Group - Managed IT Service Provider

Atec Group

Managed IT services and technology solutions in Albany

VerifiedAlbany, New York, United Statesinformation technology & services

Atec Group is a managed IT services provider in Albany, New York, serving the Capital Region and beyond for more than 30 years. Its managed services cover network and endpoint management, remote and on-site support, backup and disaster recovery, and IT security. The team also delivers networking solutions, server virtualization, storage solutions with NetApp, cloud hosting and migration with AWS, Azure and Google Cloud, and UCaaS voice and video communications, plus hardware procurement through NYS contracts. Atec Group works with large enterprises, small and mid-sized businesses, government agencies and educational institutions. Organizations comparing managed IT services in Albany can contact the firm at its Central Avenue office.

Founded Year: 1985

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: Monday to Friday, 8am to 5pm EST. 24/7 monitoring and management for managed services

Technologies: Cloud Platforms, Mobile Technologies, DevOps, Data Analytics, AI and Machine Learning +11 more

Partners: NetApp, Fortinet, Veeam, Amazon Web Services, Microsoft Azure, Google Cloud

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Avenue M Computers - Managed IT Service Provider

Avenue M Computers

Managed IT and cybersecurity for New York law firms

VerifiedNew York, New York, United Statesinformation technology & services

Avenue M Computers is a managed service provider in Brooklyn, New York that focuses on IT and cybersecurity for law firms. Since 2010 the company has delivered managed IT services, 24/7 network monitoring, help desk support, and proactive maintenance to small and mid-sized firms across the NY and NJ metro and Long Island. Cybersecurity services cover endpoint detection and response, multi-factor authentication, email security, backup management, and awareness training. VoIP phone systems, cloud services, and data backup and recovery round out the offering. With a five-minute response commitment, the team keeps attorneys and staff working instead of troubleshooting technology.

Founded Year: 2010

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7

Technologies: Microsoft Azure, Microsoft 365, Cisco Networking, VMware, Windows Server +3 more

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BMB Solutions - Managed IT Service Provider

BMB Solutions

Managed IT and cybersecurity for Hauppauge businesses

VerifiedHauppauge, New York, United Statescomputer & network security

Since 1996, BMB Solutions has provided managed IT services in Hauppauge for small and mid-sized businesses across Long Island and the New York metro area. The firm delivers managed IT support, cybersecurity with 24/7 endpoint detection and response, cloud solutions, business continuity with offsite backups, server monitoring, and cyber risk assessments. Co-managed IT supports companies with in-house teams, and security awareness training comes through its sister company, Stetson Cybergroup. Healthcare, finance, legal, and manufacturing clients use its compliance guidance. Businesses comparing a managed service provider in Hauppauge can contact the team for a free consultation and a custom package.

Founded Year: 1996

Company Size: 29 Employees

Support Hours: 24/7 monitoring and help desk support

Technologies: Amazon SES, Sendgrid, Amazon AWS, Backbone JS Library, Flywheel +15 more

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Bit by Bit Computer Consulting - Managed IT Service Provider

Bit by Bit Computer Consulting

Managed IT and cybersecurity for New York City since 1987

VerifiedNew York, New York, United Statesinformation technology & services

Bit by Bit Computer Consulting has delivered managed IT services in New York since 1987, growing from database development into a full-service IT firm. The company supports nonprofits, law firms, financial services firms, and architecture and engineering practices with managed IT, cybersecurity, cloud services, application development, and business continuity planning. Its engineers provide 24x7 proactive support from offices in New York City, Dallas, and Boston. Recognized on the 2026 CRN MSP 500 list, Bit by Bit pairs decades of experience with document management and enterprise fax specialties. Organizations comparing managed service providers in the tri-state area get a seasoned team with deep vertical knowledge.

Founded Year: 1987

Company Size: 93 Employees

Technologies: Cloudflare DNS, Mailchimp Mandrill, Sendgrid, Outlook, CloudFlare Hosting +29 more

Partners: Amazon, VMware, Citrix, Datto, Dell

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Blaze International - Managed IT Service Provider

Blaze International

Telecom and infrastructure consulting in Tarrytown

VerifiedTarrytown, New York, United Statesinformation technology & services

Based in Tarrytown, New York, Blaze International is an IT consulting firm focused on telecom lifecycle management and infrastructure projects. The company starts engagements with forensic analysis of the client environment, building network diagrams and documentation that guide savings, standards, and growth. It then moves through strategy, design, delivery, and ongoing support, with project management from RFP through post-install and day-to-day service management including billing oversight and escalations. Managed services cover daily operations across its core disciplines. Multinational firms that need independent oversight of telecom costs and infrastructure delivery can put the Tarrytown team on their shortlist.

Founded Year: 2001

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: JavaScript, React, Node.js, Python, AWS +3 more

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BlueVoyant - Managed IT Service Provider

BlueVoyant

AI-driven managed cybersecurity from New York City

VerifiedNew York, New York, United Statescomputer & network security

BlueVoyant is a managed cybersecurity provider in New York, New York, defending organizations through its Security Operations Platform. Founded in 2017, the company protects against internal, external and supply chain threats using large real time datasets, analytics and AI driven tooling paired with analysts drawn from government cyber agencies. Its services span managed detection and response, threat intelligence, digital risk protection and third party cyber risk management. Headquartered in New York City with offices in Maryland, Tel Aviv, San Francisco, London, Budapest and Latin America, BlueVoyant serves more than 1,000 clients worldwide, including enterprise organizations. Regulated and global businesses can centralize ecosystem wide defense with one accountable partner.

Founded Year: 2017

Company Size: 680 Employees

Technologies: Salesforce, Cloudflare DNS, Amazon SES, Mimecast, Outlook +14 more

Partners: Google, Microsoft, Splunk

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Brite - Managed IT Service Provider

Brite

Managed IT and cybersecurity for Victor organizations

VerifiedVictor, New York, United Statesinformation technology & services

Brite provides managed IT services in Victor, New York, combining managed technology with cybersecurity and public safety solutions. The company traces its history to 1983, when it began as a custom computer manufacturer before growing into a systems integrator and managed services provider. Its managed IT services cover infrastructure management, cloud services, disaster recovery and end user support, while its cybersecurity practice includes threat detection, vulnerability management and compliance auditing from a dedicated security operations center. Brite also builds technology for law enforcement and emergency response, such as in vehicle systems and command center infrastructure. Organizations comparing managed IT providers in Victor can contact Brite through the company website.

Founded Year: 1983

Company Size: 81 Employees

Support Hours: 24/7 monitoring and support

Technologies: Google Search Console, Apple Business Manager, CloudFlare CDN, Cloudflare DNS, Apple School Manager +124 more

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CCPlus Inc. - Managed IT Service Provider

CCPlus Inc.

Managed IT with no contracts in Rochester, NY

VerifiedRochester, New York, United Statesinformation technology & services

Founded in 1992, CCPlus provides managed IT services in Rochester for small and mid-sized businesses across western and central New York. The firm offers three managed plans plus fixed-rate hourly support with no long-term contracts. Services include managed IT, 24/7 monitoring, cybersecurity with Zero Trust security and encryption, cloud solutions, backup and disaster recovery, help desk support, and HIPAA and PCI compliance assistance. With offices in Rochester, Syracuse, and Albany, CCPlus reports that most issues are resolved on the first call. Businesses comparing managed IT services in Rochester can contact sales for a custom service plan.

Founded Year: 1992

Company Size: 14 Employees

Support Hours: 24/7 monitoring and support

Technologies: Salesforce, Cloudflare DNS, Microsoft Office 365, Autotask, CloudFlare Hosting +10 more

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CCS - Managed IT Service Provider

CCS

Managed IT and cybersecurity for Hauppauge organizations

VerifiedHauppauge, New York, United Statesinformation technology & services

CCS, known as Custom Computer Specialists, provides managed IT services in Hauppauge, New York, where the company was founded in 1979. The firm operates as a technology integrator with offices in New York, Rhode Island, Ohio, Delaware, North Carolina and Indiana. Services include managed IT, cybersecurity and data security, cloud services, network infrastructure, IT consulting and unified communications such as CCS Connected Voice. The company also offers an AI Risk Navigator service for responsible AI adoption. Partner relationships include Cisco, Microsoft, Dell, VMware and EMC. Organizations comparing managed IT providers in Hauppauge can contact CCS through the company website.

Founded Year: 1979

Company Size: 450 Employees

Technologies: Barracuda MSP, Apple Business Manager, Apple School Manager, Barracuda Email Security Service, Microsoft Email Providers +179 more

Partners: Cisco, Microsoft, EMC, Dell, VMware

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COMPUTER CRISIS - Managed IT Service Provider

COMPUTER CRISIS

On-site and remote computer repair in Albany

VerifiedAlbany, New York, United Statesinformation technology & services

COMPUTER CRISIS INC. is an IT support company in Albany, New York, providing on-site and remote computer repair for homes and small businesses across the Greater Capital Region. Services include diagnosing and troubleshooting hardware and software problems, operating system refresh and reinstall, virus and malware removal, laptop screen, keyboard, hard drive and motherboard replacement, and computer upgrades. Repairs are performed on-site whenever possible, with pickup and drop-off available for shop repairs that are typically completed within 24 to 48 hours. Albany area residents and small businesses looking for IT support in Albany can call the company for fast local service.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: On-site service available within 24 hours of a request (per website)

Technologies: Windows Servers, Mac OS, Linux, Cisco Networking, VMware Virtualization +2 more

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Chelsea Technologies - Managed IT Service Provider

Chelsea Technologies

Managed IT for New York financial services firms

VerifiedNew York, New York, United Statesinformation technology & services

Chelsea Technologies has delivered managed IT services in New York to the financial industry since 1990. The firm designs, implements, hosts, and supports technology for hedge funds, banks, and private equity firms, covering managed services, cybersecurity, cloud hosting, virtual CTO services, disaster recovery, and business continuity planning. Its engineers provide 24x7 remote and on-site support with real-time monitoring and alerting. Since 2018 the company has operated as part of Covelya Group. Financial firms comparing managed service providers in New York get a team built around trading-floor uptime and data integrity.

Founded Year: 1990

Company Size: 45 Employees

Technologies: Cloudflare DNS, Rackspace MailGun, Outlook, Microsoft Office 365, CloudFlare Hosting +5 more

Partners: Cisco, HPE, HP, Microsoft, Fortinet

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ComTec Solutions - Managed IT Service Provider

ComTec Solutions

Epicor ERP and managed IT in Rochester, NY

VerifiedRochester, New York, United Statesinformation technology & services

ComTec Solutions pairs managed IT services in Rochester with Epicor ERP expertise for manufacturers and distributors nationwide. Founded in 1995, the firm delivers managed IT, cybersecurity, cloud hosting, and network management alongside Epicor Kinetic and Prophet 21 ERP implementations. An Epicor Platinum Partner and 2023 Epicor Global Partner of the Year, it supports manufacturers based in the United States, corporations, and government agencies from offices in Rochester, East Berlin, Richardson, and Philadelphia. Its acquisition of RAM Software Systems extended its Southwest presence. Manufacturers comparing an IT and ERP partner in Rochester can reach out for a technology consultation.

Founded Year: 1995

Company Size: 71 Employees

Technologies: DNS Made Easy, Microsoft Office 365, Autotask, Atlassian Cloud, Hubspot +17 more

Partners: Epicor, Microsoft

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CompCiti Business Solutions, Inc. - Managed IT Service Provider

CompCiti Business Solutions, Inc.

Cybersecurity and compliance services in New York

VerifiedNew York, New York, United Statesinformation technology & services

CompCiti Business Solutions is a managed security service provider in New York, New York. The company delivers cybersecurity and risk assessment, virtual CISO services, regulation compliance, backup and disaster recovery, managed IT, networking and cloud computing. Compliance coverage named on the site includes 23 NYCRR 500, SOX 404, HIPAA, the SHIELD Act and CMMC. Technicians serve projects from small and medium business systems to large enterprise environments, with 24/7 emergency services and office hours Monday through Friday, 8:00 to 18:00. Partner logos on the site include Cisco, Datto, Microsoft, Palo Alto Networks and Sophos. New York businesses comparing security first providers will find a compliance oriented option here.

Founded Year: 1996

Company Size: 12 Employees

Support Hours: 24/7 emergency services; Mon-Fri 08:00-18:00

Technologies: Outlook, GoDaddy Hosting, Google Tag Manager, WordPress.org, reCAPTCHA +6 more

Partners: Cisco, Datto, HP, IBM, SonicWall, Symantec, APC, Sophos +4 more

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Compu Solutions USA - Managed IT Service Provider

Compu Solutions USA

Fixed-price managed IT with unlimited support in New York

VerifiedNew York, New York, United Statesinformation technology & services

Compu Solutions USA offers managed IT services in New York, New York on a fixed-price model with unlimited support for small businesses. From 72 Skillman Street in Brooklyn, the company monitors networks, servers, desktops, applications, and backups continuously, and provides backup and disaster recovery, network and data security, cloud services, patch management, and business continuity. It avoids time-and-materials billing in favor of a simple fixed-price model with unlimited support. Business continuity services include continuous data protection, cloud-based replication, and fast virtual recovery. New York small businesses that want predictable IT costs and proactive coverage get both from the Brooklyn team.

Founded Year: 1993

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure Cloud, VMware, Cisco Networking, Dell Hardware +1 more

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Computer Resources of America | CRA - Managed IT Service Provider

Computer Resources of America | CRA

Managed IT for midsize firms in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Computer Resources of America, known as CRA, is a managed service provider in New York, New York. The company reports 30 years of technology services for midsize organizations, government agencies, nonprofits and financial services companies. Offerings include managed IT services, cloud solutions, IT consulting and staffing, aimed at freeing internal teams to focus on their mission. The office is at 64 West 48th Street with support hours Monday through Friday, 8:00 to 18:00. CRA lists CRN MSP 500 and Tech Elite 250 recognition. Midsize organizations in New York comparing full service providers will find a long established local option here.

Founded Year: 1996

Company Size: 39 Employees

Support Hours: Mon-Fri 08:00-18:00

Technologies: DNS Made Easy, Outlook, Pardot, Microsoft Office 365, GoDaddy Hosting +28 more

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Computer Solutions East, Inc. - Managed IT Service Provider

Computer Solutions East, Inc.

Microsoft focused managed IT in New Rochelle

VerifiedNew Rochelle, New York, United Statesinformation technology & services

Computer Solutions East provides managed IT services in New Rochelle as a Microsoft Solutions Partner focused on cloud, licensing, and security. The firm delivers managed IT, Microsoft 365 and Azure support, managed security with 24/7 monitoring, backup and disaster recovery, network management, and Dynamics 365 consulting. Since 2006 it has served small and mid-sized businesses in healthcare, finance, government, education, nonprofit, real estate, and professional services, helping them modernize infrastructure and meet compliance expectations. The company pairs licensing expertise with hands-on engineering and fixed monthly plans. Businesses comparing managed IT services in New Rochelle can contact the team to align technology with their goals.

Founded Year: 2006

Company Size: 120 Employees

Support Hours: 24/7/365 IT support and NOC monitoring

Technologies: Amazon SES, Sendgrid, SendInBlue, Outlook, MailChimp SPF +15 more

Partners: Microsoft, Cisco

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Computuners - Managed IT Service Provider

Computuners

Nanuet computer repair, IT support and web services

VerifiedNanuet, New York, United Statesinformation technology & services

Computuners provides IT support in Nanuet, New York, pairing a neighborhood computer repair shop with on-site technology services for local businesses. From the storefront at 134 Main Street, the team handles computer repair, virus removal, data recovery, hardware upgrades, and network troubleshooting for home users and companies. Business services add custom computer builds, data backup, website design, and ongoing support across Rockland, Bergen, and Westchester counties. Free diagnosis and written estimates keep every repair transparent, and the shop has served the community since 2006. Store hours run Monday through Friday 9 to 7 and weekends 10 to 4, giving Nanuet residents and businesses a dependable answer for everyday technology problems.

Founded Year: 2006

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Mon-Fri 9am to 7pm, Sat-Sun 10am to 4pm

Technologies: Windows operating systems, Mac OS, Networking equipment, Antivirus and security software, Data backup solutions +1 more

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Cornerstone Information Technologies, LLC - Managed IT Service Provider

Cornerstone Information Technologies, LLC

Legal-focused managed IT services in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Cornerstone Information Technologies is a managed service provider in New York, New York, providing managed IT services in New York since 2003. The firm specializes in legal technology, supporting law firms alongside accounting, finance, media and retail clients. Its engineers design and implement secure, cost effective infrastructure, then monitor, maintain and support systems post project. Partnerships with Citrix, iManage, Microsoft, Cisco and VMware underpin its legal focused practice. With offices in New York City, Philadelphia, Washington DC and Los Angeles, Cornerstone serves small and mid-sized businesses nationwide. Firms comparing providers will find a national legal technology specialist with two decades of continuity.

Founded Year: 2003

Company Size: 33 Employees

Technologies: Cloudflare DNS, Constant Contact, Mimecast, Outlook, Microsoft Office 365 +8 more

Partners: Citrix, iManage, Microsoft, Cisco, VMware

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Cubex Group - Managed IT Service Provider

Cubex Group

Huntington NY managed IT for staffing and SMBs

VerifiedHuntington, New York, United Statesinformation technology & services

Cubex Group provides managed IT services in Huntington, New York, focused on staffing firms plus law, real estate, education, and healthcare offices. Founded in 2001, the company delivers outsourced IT operations, 24/7 security operations, managed detection and endpoint security, Microsoft 365 support, compliance assistance, and IT strategy consulting. Hardware and software procurement, VoIP, and cybersecurity training round out the offering. Serving small to mid-sized businesses across the New York metro area, the firm builds custom technology roadmaps for each client. New York businesses wanting a single partner for IT operations, compliance, and security can open a support ticket or contact the Huntington office.

Founded Year: 2001

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7 support

Technologies: Cloud Computing, Microsoft 365, VoIP, Windows Server, Networking Technologies +2 more

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DMS Technology - Managed IT Service Provider

DMS Technology

Managed IT for financial firms in New York and London

VerifiedNew York, New York, United Statesinformation technology & services

DMS Technology is a managed IT services provider in New York, New York, focused on private equity firms and financial institutions. Its services include managed IT, IT consulting, cybersecurity, cloud services, backup and disaster recovery, and help desk support, delivered as a proactive flat-fee management plan. Founded in 2004 and based at 780 Third Avenue, the firm operates offices in New York and London with data center coverage across North America and Europe. Professional firms in New York compare MSPs on financial industry experience; DMS focuses squarely on that niche.

Founded Year: 2004

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Cisco Networking, Windows Server +3 more

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Data Collaboration Services - Managed IT Service Provider

Data Collaboration Services

Practical managed IT for businesses in New York

VerifiedNew York, New York, United Statesinformation technology & services

Data Collaboration Services is a managed service provider in New York, New York. Operating from Staten Island, the Microsoft Partner helps organizations deploy and manage cloud, security and infrastructure platforms. Services include managed IT support, IT consulting built around custom roadmaps and cost analysis, security reviews, employee IT policies and custom built computing systems. The company reports more than ten years of work with small and medium businesses on individual projects and with large enterprises on long term planning. Support hours run Monday through Saturday, 8:00 to 17:00. Businesses in the New York area comparing responsive, budget conscious providers will find a practical managed IT option here.

Founded Year: 2010

Company Size: 3 Employees

Support Hours: Mon-Sat 08:00-17:00

Technologies: Outlook, WordPress.org, Mobile Friendly, reCAPTCHA, Google Tag Manager +6 more

Partners: Microsoft

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Derive Technologies - Managed IT Service Provider

Derive Technologies

IT integration and managed services for New York City

VerifiedNew York, New York, United Statesinformation technology & services

Derive Technologies, a minority-owned IT integrator, provides managed IT services in New York to healthcare, financial, government, and education clients. Founded in 2000 and certified to ISO 9001:2015, the MWBE-certified firm combines value-added resale with managed services, offering security, infrastructure, cloud, and procurement solutions nationwide. Its Manhattan tech center provides staging, configuration, and benchmarking, and its 24/7 IT ambulance service handles emergencies. Partnerships include Cisco, Palo Alto Networks, CrowdStrike, Microsoft, and VMware. Organizations comparing managed service providers in New York City get a vendor-agnostic integrator with public-sector credentials.

Founded Year: 2000

Company Size: 94 Employees

Technologies: MessageGears, Outlook, DigitalOcean, Hubspot, Mobile Friendly +12 more

Partners: Cisco, Palo Alto Networks, CrowdStrike, Microsoft, VMware, Lenovo, Dell, HP +2 more

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Digital Edge - Managed IT Service Provider

Digital Edge

Managed cybersecurity and compliance for New York fintech

VerifiedNew York, New York, United Statesinformation technology & services

Digital Edge is a managed cybersecurity provider in New York, delivering managed cybersecurity in New York from Staten Island. The firm combines 24/7 security operations and managed detection and response with a compliance platform that keeps clients audit ready across SOC 2, HIPAA, PCI DSS, ISO 27001 and NIST frameworks. An AWS Advanced Tier consulting partner, Digital Edge secures cloud environments on AWS, Azure and Google Cloud, with penetration testing, vulnerability management and incident response planning. The company focuses on fintech, financial services, healthcare and high growth startups. Regulated businesses can engage a single team accountable for both security operations and compliance evidence.

Founded Year: 1996

Company Size: 63 Employees

Technologies: Outlook, Amazon SES, Microsoft-IIS, Mobile Friendly, Google Tag Manager +13 more

Partners: Extreme Net., VMware, Cisco, CommVault, Dell

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EMC IT Solutions - Managed IT Service Provider

EMC IT Solutions

24x7 managed IT and cybersecurity for New York City

VerifiedNew York, New York, United Statesinformation technology & services

EMC IT Solutions is a managed IT services provider in New York, New York, delivering 24x7 monitoring and support to businesses across the tri-state area. Its services include managed IT, cybersecurity, data protection and recovery, wired and wireless networking, cloud migration, and Microsoft 365 support. The company emphasizes proactive maintenance, guaranteed response times, and compliance with HIPAA and FINRA standards. Founded in 2013 and based at 233 Broadway in Manhattan, EMC positions itself as a local provider with national-company resources. New York businesses compare MSPs on responsiveness and compliance support; EMC lists both as core strengths.

Founded Year: 2013

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24x7 offsite monitoring

Technologies: Cloud Computing, Virtualization, Data Storage Solutions, Disaster Recovery Technologies, Cybersecurity Tools

Partners: Microsoft

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EPIOZ - Managed IT Service Provider

EPIOZ

Citrix and virtualization consulting for Buffalo businesses

VerifiedBuffalo, New York, United Statesinformation technology & services

Citrix virtualization is the specialty of EPIOZ, an IT consulting firm in Buffalo, New York, serving government, healthcare, and financial clients. Its services include server and platform virtualization, application virtualization, virtual desktop infrastructure, cloud services, and IT consulting, with technologies spanning Citrix, VMware, and Microsoft products. Founded in 2014 and based in Buffalo, the company describes itself as a total virtualization solution provider. Its verticals include state and federal government, healthcare and pharma, and financial and insurance organizations. Buffalo-area organizations compare virtualization consultants on Citrix depth; EPIOZ centers its practice there.

Founded Year: 2014

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Virtualization, Cloud Computing, Storage Solutions, Networking Technologies, Data Center Automation +1 more

Partners: Citrix, VMware, Microsoft

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ETech 7 - Managed IT Service Provider

ETech 7

Proactive IT support for businesses across New York City

VerifiedNew York, New York, United Statesinformation technology & services

ETech 7 is a managed IT services provider in New York with offices in Manhattan, Long Island, and Queens. Founded in 2012, the firm delivers proactive IT support, cybersecurity, cloud services, and backup and disaster recovery to businesses across the five boroughs and Nassau County. Its engineers monitor systems around the clock and resolve most issues remotely, with stated average resolution times under an hour. The company also offers customizable service plans so clients pay only for what they need. Organizations comparing managed service providers in New York City get responsive support backed by a 99.99 percent uptime commitment.

Founded Year: 2012

Company Size: 39 Employees

Support Hours: Monday to Sunday 00:00 to 23:59

Technologies: DNS Made Easy, Gmail, Google Apps, Autotask, Hubspot +13 more

Partners: Cisco, EMC2, Adobe, ConnectWise, VMware

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EZ MSP - Managed IT Service Provider

EZ MSP

Managed IT for healthcare practices in the tri-state area

VerifiedYonkers, New York, United Statesinformation technology & services

Serving the tri-state area since 2007, EZ MSP is a managed IT services provider in Yonkers, New York, with a strong focus on healthcare practices. Its services include managed IT, help desk support, system deployments, network security, VoIP phone service, and backup and disaster recovery. Based at 7 Odell Plaza in Yonkers, the company operates a 24x7 network operations center from a Hawthorne, New York, data center. EZ MSP delivers enterprise-grade IT practices at small-business prices on flat monthly rates. Tri-state businesses compare MSPs on healthcare experience; EZ MSP lists healthcare, professional services, and real estate as focus sectors.

Founded Year: 2007

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Cloud computing, Virtualization, Network security +1 more

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Ergonomic Group - Managed IT Service Provider

Ergonomic Group

Westbury managed IT and infrastructure solutions since 1984

VerifiedWestbury, New York, United Statesinformation technology & services

Ergonomic Group offers managed IT services in Westbury, New York, as a technology solutions firm founded in 1984. The company provides monitoring, virtualization, infrastructure as a service, colocation, and network solutions for mid-sized businesses, enterprises, and public sector organizations across Long Island and the New York metro area. Its Customer Interaction Center at the Westbury headquarters lets clients evaluate hardware and software hands-on before deployment. Certified engineers deliver monitoring, data protection, and security around the clock. Companies comparing managed service providers in Westbury find a vendor-neutral partner that combines engineering depth with lifecycle services from design through deployment.

Founded Year: 1984

Company Size: 130 Employees

Support Hours: 24/7

Technologies: Amazon SES, Mimecast, Outlook, Pardot, Microsoft Office 365 +9 more

Partners: Citrix, VMware, Dell, EMC², Extreme Net.

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Executive Computing - Managed IT Service Provider

Executive Computing

Full IT management for Albany area businesses

VerifiedAlbany, New York, United Statesinformation technology & services

Executive Computing is a managed IT services provider in Albany, New York, serving small and mid-sized businesses across the Capital Region. The firm offers full IT management, cybersecurity, compliance support, backup and disaster recovery, cloud computing and IT strategy consulting on all-inclusive flat-fee plans with 24/7/365 support. Its approach starts with learning a client business goals and assessing its IT systems, then proposes a strategic IT roadmap and implements and maintains the agreed solutions. The company reports a 95 percent client retention rate year to year. Businesses comparing managed service providers in Albany can schedule a free assessment to get started.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7/365 service

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Exelanz - Managed IT Service Provider

Exelanz

Cloud infrastructure management in Guilderland, NY

VerifiedGuilderland, New York, United Statesinformation technology & services

Exelanz provides managed IT services in Guilderland, New York, operating as an IT department as a service for its clients. Founded in 2010, the company manages cloud infrastructure around the clock, with services covering cloud setup, application migration, performance and cost optimization, and 24x7x365 security monitoring. Exelanz is a certified AWS partner and reseller, and also works with Microsoft Azure, Rackspace, OpenStack and SoftLayer. It develops web and mobile applications with centralized content management, plus cloud hosting and maintenance. Customers include a large New York casino and resort, United States government agencies, software vendors and startups. Businesses comparing managed IT providers in Guilderland can contact Exelanz through the company website.

Founded Year: 2010

Company Size: 8 Employees

Support Hours: 24/7/365 support

Technologies: Amazon CloudFront, Route 53, Mailchimp Mandrill, Gmail, Sequence Monitor SPF +13 more

Partners: Amazon Web Services, Microsoft Azure, Rackspace, OpenStack, SoftLayer

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Fairdinkum Consulting - Managed IT Service Provider

Fairdinkum Consulting

Engineering-driven managed IT services in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Fairdinkum Consulting is a managed service provider in New York, New York, providing managed IT services in New York since 2001. The midtown firm delivers proactive IT support, cybersecurity, cloud solutions, IT strategy, systems integration and business intelligence, with a collaborative approach built around long term client relationships. Fairdinkum has grown through strategic acquisitions including Warren Systems Group, InnoLink Systems, Tech 2020 Solutions and Abacus IT, extending its footprint to Long Island, Delaware and Los Angeles. The engineering driven team serves financial services firms, nonprofits and business services companies. Organizations comparing New York MSPs will find a provider that pairs responsive support with practical technology planning.

Founded Year: 2001

Company Size: 40 Employees

Technologies: Route 53, Mimecast, MailChimp SPF, Microsoft Office 365, reCAPTCHA +6 more

Partners: Amazon, Webroot, AppRiver, Cisco, ConnectWise

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Frontline Tech Solutions - Managed IT Service Provider

Frontline Tech Solutions

IT services for businesses in Orangeburg, New York

VerifiedOrangeburg, New York, United Statesinformation technology & services

Frontline Tech Solutions is a technology services company in Orangeburg, New York, providing managed IT services to businesses in the lower Hudson Valley. The company offers cloud services, data backup, and custom service packages for business IT support. Its stated service area covers Bergen, Rockland, and Westchester counties.

Founded Year: 1998

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Cisco Networking, VMware Virtualization, Microsoft 365 +1 more

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G-Net Solutions - Managed IT Service Provider

G-Net Solutions

Visibility and security for Long Island IT

VerifiedBabylon, New York, United Statesinformation technology & services

G-Net Solutions is a value-added IT reseller in Babylon, New York that helps businesses see and secure the applications they run. Founded in 2004, the firm offers managed IT services, cybersecurity, managed security with 24/7/365 proactive monitoring, cloud services, IT consulting, network management and hardware procurement with a focus on application visibility, performance and security. Its office is at 110 Cooper Street, Suite 364, Babylon, NY 11702, and support is available at 646-481-8019. Long Island businesses that want a vendor-agnostic partner for visibility and security can reach out to G-Net Solutions for an assessment.

Founded Year: 2004

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7/365 proactive monitoring

Technologies: Microsoft Azure, Amazon Web Services (AWS), Windows Server, Linux, SQL Server +3 more

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GOBI Technologies, Inc. - Managed IT Service Provider

GOBI Technologies, Inc.

Microsoft cloud and AI consulting in New York

VerifiedNew York, New York, United Statesinformation technology & services

GOBI Technologies is a Microsoft cloud consulting company in New York, New York. The firm describes itself as a specialized Microsoft partner across infrastructure, data and AI, and modern workplace. Services run from assessments, roadmaps and governance frameworks through cloud migrations, system integrations and implementations of Microsoft Fabric, Power Platform and Azure AI, plus ongoing optimization, cost control and support. Security, compliance and governance are presented as embedded in every engagement. Organizations in New York planning a Microsoft centered modernization will find a partner focused on turning cloud and data complexity into delivered outcomes.

Founded Year: 2008

Company Size: 17 Employees

Technologies: Cloudflare DNS, Amazon SES, Mimecast, Amazon AWS, Workable +8 more

Partners: Microsoft

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GTS - Managed IT Service Provider

GTS

Secure and simple managed IT services in New York

VerifiedNew York, New York, United Statesinformation technology & services

GTS is a managed service provider in New York, New York, focused on secure and simple IT for small and midsize businesses. The company delivers managed IT services in New York that pair strong protection with ease of use, from email security, spam filtering, and anti-phishing to endpoint protection, next-generation firewalls, and intrusion detection and prevention. Its services also include Microsoft 365 and Teams support, multi-factor authentication, Azure Active Directory, mobile device management, hosted file services, and managed NOC and SOC coverage. One distinguishing detail is its email compliance work for regulated firms, using Smarsh and Global Relay archiving to support SEC compliance. New clients begin with an online questionnaire.

Founded Year: 2017

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Networking, Cybersecurity, Data Backup Solutions, Remote Monitoring and Management

Partners: Microsoft

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Galaxy3 - Managed IT Service Provider

Galaxy3

Enterprise IT integration and cloud in New York

VerifiedNew York, New York, United Statescomputer networking

Galaxy3 is an IT consulting company in New York that designs and integrates enterprise IT, cloud and document management systems. The firm provides system integration, cloud management, data center design and enterprise document management, helping businesses modernize infrastructure with VMware vSphere, virtual desktops and secure document workflows. Its consultants also handle compliance-minded cloud and on-site management for clients that run critical business applications. New York organizations that want practical, flexible IT services rather than off-the-shelf packages can contact Galaxy3 to discuss their infrastructure and document management goals.

Founded Year: 2018

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Platforms, Virtualization, Networking Technologies, Security Technologies, Backup Solutions

Partners: VMware

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Generic Network - Managed IT Service Provider

Generic Network

Managed hosting for New York investment firms

VerifiedNew York, New York, United Statesinformation technology & services

Generic Network Systems is a data center and managed hosting company in New York that administers IT systems for investment firms worldwide. Founded in 2000, the boutique firm runs a private cloud across seven colocation sites and provides managed IT services, network design, server virtualization, cloud hosting and database administration from offices in New York, Portland, San Francisco and London. Its headquarters is at 1216 Broadway, 2nd Floor, Suite 14F, New York, NY 10001, and its data centers hold SOC 1, SOC 2 and ISO 27001 certifications. New York investment firms that need expert, always-on systems administration can contact GNS to discuss managed hosting.

Founded Year: 2000

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cybersecurity Technologies, Cloud Computing, Network Infrastructure, Virtualization, Data Center Solutions +1 more

Partners: Cisco

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Global Tech Solutions - Managed IT Service Provider

Global Tech Solutions

National managed IT support from Brooklyn, New York

VerifiedNew York, New York, United Statesinformation technology & services

Global Tech Solutions is a national provider of managed IT services in New York, headquartered in Brooklyn and serving clients in more than 10 states. The company bundles proactive monitoring, a live 24/7 help desk, security patches, and unlimited on-site visits into a flat monthly rate. Its service range covers IT support, cybersecurity through Sophos solutions, cloud hosting, backup and disaster recovery, network cabling, and hardware and software procurement. A dedicated low-voltage division handles access control, VoIP, and fiber optics. Businesses comparing managed service providers in New York get national coverage with predictable budgeting.

Founded Year: 2007

Company Size: 210 Employees

Technologies: Cloudflare DNS, Constant Contact, Outlook, CloudFlare Hosting, Gmail +21 more

Partners: Citrix, Dell, SonicWall, HPE, HP, Sophos

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Managed IT Services Explained

Managed IT services refer to the practice of outsourcing day-to-day IT management and support to a third-party provider known as a Managed Service Provider (MSP). These companies handle everything from network monitoring and cybersecurity to cloud infrastructure and helpdesk support. Need the full research list by city and state? .

Businesses of all sizes use MSPs to reduce costs, improve reliability, and access specialized expertise without maintaining a large in-house IT team. From small businesses needing basic helpdesk support to enterprises requiring 24/7 SOC monitoring, MSPs serve every segment. For security-focused providers, see our MSSP list covering 15,000+ managed security service providers, or browse the top 100 managed service providers ranked by annual revenue.

Our directory helps you find the right provider by filtering across services offered, technologies used, geographic location, company size, and industry specialization. Microsoft-focused buyers can also explore the Microsoft MSP database for Azure MSPs and Microsoft Solutions Partner Partners, or browse the cloud MSP database covering AWS, Azure & Google Cloud providers.

Network Management

Monitoring, maintenance and optimization of IT networks

Cybersecurity →

Threat detection, SIEM, endpoint protection & compliance

Cloud Services

AWS, Azure, Google Cloud migration and management

Helpdesk Support

24/7 end-user support and IT issue resolution

Backup & Disaster Recovery

Data protection, BDR solutions and business continuity

Compliance Management

HIPAA, SOC2, PCI-DSS and regulatory compliance

Why Choose a Managed IT Services Provider?

MSPs help businesses of all sizes reduce costs, improve security, and focus on growth without the overhead of a full in-house IT team.

Reduce IT Costs

Pay a predictable monthly fee instead of expensive break-fix repairs and unpredictable IT bills.

24/7 Expert Support

Get round-the-clock helpdesk and monitoring from certified IT professionals without hiring in-house.

Enhanced Security

Protect your business with proactive threat monitoring, endpoint security, and compliance management.

Faster Growth

Free your team to focus on core business goals while your MSP handles all IT infrastructure needs.

What Are Managed IT Services?

Managed IT services refer to outsourcing day-to-day IT management and support to a third-party provider, a managed service provider, or MSP instead of handling everything with an in-house team. Under a managed IT services agreement, the provider proactively monitors your systems, handles helpdesk requests, manages your cloud environment, and keeps your network secure, usually billed as a predictable monthly fee per user or per device rather than hourly break-fix charges.

The term is sometimes confused with a few related but distinct concepts:

  • Managing information services / management information systems (MIS) refers to the broader discipline of using data and systems to support business decision-making. It's an older, more academic term; "managed IT services" is the modern, outsourcing-specific version most businesses are actually searching for.
  • IT service management (ITSM) is a framework (often built on ITIL) for how an organization designs, delivers, and improves IT services internally through ticketing systems, change management, and incident processes. A good MSP practices ITSM discipline internally, and many run on dedicated platforms; see our ranked comparison of the top ITSM tools if you're evaluating that layer specifically. ITSM itself is a methodology, not a service you buy the way you buy managed IT services.

What Do Managed IT Services Include?

Managed IT services and managed IT support typically include:

  • Network management: ongoing monitoring, maintenance, and optimization of business networks, often backed by dedicated network monitoring software
  • Cybersecurity and threat monitoring: endpoint protection, threat detection, and incident response; browse verified cybersecurity companies if security is your primary need
  • Cloud services: management of AWS, Azure, Google Cloud, and Microsoft 365 environments, via our cloud MSP database or Microsoft MSP list
  • Helpdesk and end-user support: day-to-day troubleshooting for employees
  • Data backup and disaster recovery: protecting business continuity, typically running on dedicated backup software
  • VoIP and unified communications
  • Compliance management: including HIPAA compliance software for healthcare and PCI compliance software for payment data, alongside SOC 2 and other frameworks
  • IT consulting: longer-term technology strategy and planning

A fully managed IT service covers all of the above under one contract. Some businesses instead choose co-managed IT, where an MSP works alongside an existing in-house IT team rather than replacing it; worth asking about if you already have internal IT staff.

MSP vs. MSSP vs. IT Service Management

These three terms get used interchangeably but mean different things:

  • MSP (Managed Service Provider): handles general IT management: networks, servers, cloud, and helpdesk.
  • MSSP (Managed Security Service Provider): specializes specifically in cybersecurity: threat detection, SOC services, SIEM, and incident response. Browse the MSSP list if you need security-first providers specifically, or compare SIEM platforms if you're evaluating the underlying tooling. Many MSPs now offer MSSP-level security as part of a bundled contract.
  • ITSM (IT Service Management): the internal framework or process discipline (often ITIL-based) an organization or provider uses to manage IT service delivery. See the ITSM tools comparison above for platform options. It's a methodology, not a type of provider.

If security is a priority, ask directly whether your MSP's contract includes MSSP-level monitoring or whether that's a separate add-on.

Benefits of Managed IT Services

Businesses move to managed IT services for a few consistent reasons: predictable monthly costs instead of unpredictable break-fix bills, round-the-clock monitoring and helpdesk access without hiring an in-house team, proactive threat detection instead of reactive cleanup after an incident, and the ability to free up internal staff to focus on core business instead of day-to-day IT firefighting. For a full breakdown of ROI and how managed IT compares to hiring in-house, see our complete guide to what an MSP does.

Who Uses Managed IT Services?

Managed IT services are used by businesses of nearly every size and sector, but a few groups have specific needs worth knowing about:

  • Small businesses typically need flat, predictable pricing scaled to a small headcount rather than enterprise-tier contracts. See our guide to managed IT services for small businesses.
  • Law firms need a provider familiar with legal software (Clio, iManage, PCLaw), attorney-client privilege obligations, and litigation hold requirements; a generalist MSP often isn't equipped for this. See our guide to managed IT for law firms.
  • Healthcare, finance, and government organizations typically need providers aligned to HIPAA, PCI-DSS, SOC 2, or FedRAMP requirements rather than general-purpose IT support. Our cybersecurity companies directory lets you filter by these specializations.

Find a Managed Service Provider Near You

Searching for "managed IT services near me" or "managed service provider near me"? Local response time matters when a server goes down, a local MSP can be on-site within hours, and local providers tend to know your state's specific compliance and data-breach requirements. Browse our MSP Near Me directory to find verified local providers by city, with documented on-site and remote SLAs.

Find the Right Managed IT Services Company in 3 Steps

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Buyer's Guide

How to Choose an IT Managed Services Company

Use this checklist to evaluate any managed IT services provider before signing a contract.

01

Check Certifications

Microsoft Solutions Partner, Cisco Premier, AWS Advanced Partner verify on the provider's official partner portal.

02

Review SLA Response Times

Critical issues should have a 1-hour or less response SLA. Ask for a sample contract before committing.

03

Confirm Service Scope

Does the package include cybersecurity, cloud management, and compliance or just helpdesk?

04

Ask for Industry References

Request 2–3 client references in your specific industry (healthcare, finance, legal, etc.).

05

Evaluate Local Presence

For on-site support, confirm the MSP has technicians in your city with guaranteed response times.

06

Compare Pricing Models

Per-user, per-device, or flat-fee understand exactly what's included and what's billed extra.

Read the full guide: How to Choose a Managed Service Provider →

MSP Companies Database

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Frequently Asked Questions

Everything you need to know about managed IT services companies

What is a Managed IT Services company?
A Managed IT Services company (MSP) is a third-party provider that remotely manages a customer's IT infrastructure, end-user systems, and technology needs. MSPs provide services like network monitoring, cybersecurity, cloud management, helpdesk support, and data backup typically on a subscription or contract basis.
How do I choose the right MSP for my business?
When selecting a managed IT services provider, consider their industry expertise, certifications (Microsoft, Cisco, AWS), response time SLAs, service offerings, geographic coverage, and client reviews. Use our directory filters to narrow by state, services, and technologies to find the best match.
How do I find an IT managed services company near me?
Use our city-based locator at mspcompanies.us/msp-near-me to browse verified managed IT services companies by metro area. We cover 77+ US cities including Houston, New York, Dallas, Chicago, and Atlanta each with full company profiles and decision-maker contacts.
How much do managed IT services cost?
Managed IT services typically cost $100–$250 per user per month for small businesses, or $500–$5,000+ per month for flat-fee enterprise contracts. Pricing depends on the number of devices, users, services included (helpdesk, cybersecurity, cloud), and SLA response times. Read our full pricing guide for a detailed breakdown.
What should I look for when evaluating IT managed services companies?
Key factors: (1) Industry certifications Microsoft Solutions Partner, Cisco Premier, AWS Advanced; (2) Response time SLAs 1-hour or less for critical issues; (3) Service scope does it include cybersecurity, cloud, and compliance; (4) Local presence on-site support availability; (5) Client references in your industry. Use our directory filters to find companies matching all these criteria.
What is the difference between an MSP and an MSSP?
An MSP (Managed Service Provider) focuses on general IT management networks, servers, and helpdesk. An MSSP (Managed Security Service Provider) specializes specifically in cybersecurity threat detection, SOC services, SIEM, and incident response. Browse our dedicated cybersecurity companies directory at mspcompanies.us/cybersecurity-companies.
How many managed IT companies are in this directory?
This site publishes a browseable managed IT directory. Coverage is deepest in the United States with 77+ city directories, and also includes providers in the UK, Canada, Germany and Australia. For the full 180,000+ MSP research list by city and state, use Get List or see our Data Report.
Can I download the full list of managed IT companies?
Yes. We offer the complete database as a downloadable Excel file with all 180,000 companies, including emails, phone numbers, LinkedIn profiles, and decision-maker contacts. Visit our Data Report page to view pricing and download options.

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