ALCON DTS
Verified profileManaged IT, cybersecurity and compliance in Austin
Team size
15 employees
Founded
2001
Support hours
24/7 system health monitoring
About ALCON DTS
ALCON DTS works from 5900 Balcones Dr in Austin, Texas, in the United States, and has served Central Texas organisations since 2001. Its model joins support, security and compliance in one relationship: the team that manages the systems also runs the agreed controls and keeps the evidence file current, so paperwork and the live environment tell the same story. Published plans run from Remote IT with unlimited remote support, managed endpoint protection and 24/7 system health monitoring, through Total IT with onsite support, security awareness training, business continuity planning and managed detection and response, to Secure IT with a virtual CISO service, email monitoring and phishing testing. Compliance work maps HIPAA, CMMC, the FTC Safeguards Rule or Texas SB 2610 to the systems a client already uses.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- IT Consulting
- Network Services
- Backup & Disaster Recovery
- IT Support
- Compliance Consulting
- VoIP
- Help Desk
Who they work with
Client focus
Specialization
Service area
Industries served
Certifications and compliance
Technology and partners
Technologies
Frequently asked questions
What managed security services does ALCON DTS offer in Austin?
ALCON DTS provides managed endpoint protection, 24/7 system health monitoring, managed detection and response, email monitoring and phishing security testing in Austin. Security controls run alongside daily support, and a virtual CISO service is available on its Secure IT plan for leadership level guidance.
Who does ALCON DTS serve and where?
ALCON DTS serves organisations across Austin and Central Texas, including clinics, manufacturers, financial and insurance firms, law firms, nonprofits, schools, construction firms and public sector bodies. Clients include organisations with several locations and offices in other states that need one consistent team.
Which compliance rules can ALCON DTS help with?
ALCON DTS maps HIPAA, CMMC, PCI and the FTC Safeguards Rule, plus Texas SB 2610, to the systems a client already uses. Because the Austin team manages those systems, it also keeps the evidence file current for assessors, insurers and customers who ask.
