careUcom
Managed cybersecurity and IT support in Madrid, Spain
Support hours
24/7 monitoring
About careUcom
careUcom has spent more than 20 years helping companies in Las Rozas de Madrid and across the Community of Madrid, in Spain, run their technology without hiring a full internal IT team. Certified technicians support clients on site and remotely, with a guaranteed response time of under 30 minutes for technical incidents. Proactive monitoring runs 24 hours a day and 7 days a week, so problems are often found and fixed before staff notice them. Security sits at the centre of the offer, with layered protection built from next generation Fortinet and Sophos firewalls, EDR endpoint protection, anti phishing email filtering, data encryption and regular security updates. The team also delivers technology consulting and a strategic IT plan for each client, cloud migration and management with Microsoft 365, virtual desktops and cloud backup, and complete IT outsourcing through its careUcom One plan for a fixed monthly fee.
Services
- Managed Cybersecurity
- Managed Firewall
- Endpoint Detection and Response
- IT Support and Help Desk
- Preventive Maintenance
- Cloud Services
- Microsoft 365
- Backup and Disaster Recovery
- IT Consulting
- IT Outsourcing
Who they work with
Client focus
Specialization
Service area
Certifications and compliance
Technology and partners
Partners
Technologies
Frequently asked questions
What managed security services does careUcom offer in Las Rozas de Madrid?
careUcom provides managed security in Las Rozas de Madrid with Fortinet and Sophos firewalls, EDR antivirus protection, anti phishing email filtering, data encryption and employee security training. Its team monitors client infrastructure 24 hours a day, applies security updates and runs preventive maintenance, so threats are spotted early and handled before they disrupt daily work.
Who does careUcom serve and where?
careUcom serves businesses of all sizes from its base in Las Rozas de Madrid, covering the whole Community of Madrid in Spain. Companies use the firm as their external IT department for help desk support, cloud services, maintenance and security, with technicians who visit client offices in person and resolve many requests remotely each day.
How fast does careUcom respond when a problem appears?
careUcom answers technical incidents in under 30 minutes, with remote and on site support from certified technicians in Las Rozas de Madrid. Around the clock monitoring watches servers and networks, while scheduled reviews, security updates and backup checks form part of the standard service, which helps reduce repeated incidents and keep staff productive.
