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Convergence

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Managed security and IT services in Ottawa, Canada

Ottawa, Ontario, Canada information technology & services

Team size

1600 employees

Founded

2000

Support hours

24/7 SOC

About Convergence

Convergence Networks is a security first managed services and managed security provider with an office at 900 Morrison Drive in Ottawa, Canada, and further offices across the United States and Canada. Its own 24/7 security operations centre watches client systems around the clock, and the managed detection and response team focuses on real time threat detection, threat hunting and active response when something looks wrong. Clients can also take zero trust security, penetration testing, security awareness work and IT compliance services, including guidance for CMMC. Around that security core, Convergence delivers managed IT services, helpdesk support, network support, backup and disaster recovery, and strategic advice through its vCIO service. As a Microsoft Partner, the company helps firms move to and run Microsoft 365 and Azure, migrate workloads to the cloud, and adopt tools such as Teams Phone and Copilot with sensible security settings.

Services

  • Managed IT Services
  • Cybersecurity
  • Cloud Services
  • IT Consulting
  • Network Services
  • Backup & Disaster Recovery
  • IT Support
  • Microsoft 365
  • Penetration Testing
  • Security Operations Center

Who they work with

Client focus

Small and Medium Businesses

Specialization

Managed security and Microsoft cloud services

Service area

United States and Canada

Industries served

HealthcareFinanceManufacturingLegalNonprofit

Certifications and compliance

CMMC

Technology and partners

Partners

Microsoft

Technologies

AWS CloudAmazon AWSAmazon Route 53ExclaimerMicrosoft Email ProvidersMicrosoft Exchange OnlineOutlookMicrosoft ExchangeMicrosoft 365Microsoft 365 Apps & ServicesNetSuiteApple Business ManagerApple School ManagerWP Engine

Frequently asked questions

What managed security services does Convergence Networks offer in Ottawa?

Convergence Networks runs managed security from Ottawa with a 24/7 security operations centre, managed detection and response, threat hunting and zero trust protection. The Ottawa team also handles penetration testing and compliance work, so local businesses get monitoring, response and advice from one provider.

Who does Convergence Networks serve and where?

Convergence Networks serves construction, finance, healthcare, legal, manufacturing, real estate and nonprofit organisations from Ottawa and its other offices across Canada and the United States. Small and mid sized businesses that want managed IT and managed security under one roof are its typical clients.

Is help available outside office hours in Ottawa?

Yes, help runs around the clock because the Convergence Networks security operations centre in Ottawa works 24/7 watching systems and answering threats. Clients can call the team at any hour when a security alert or urgent IT problem needs attention.

Topics

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