ETTE
Verified profileManaged IT for Washington DC nonprofits and associations
Team size
14 employees
Founded
2002
Support hours
24/7 Managed Threat Detection
About ETTE
ETTE has served clients from Washington DC since 2002 and is a minority owned business headquartered in the DC metro area. The model is built for organizations of 10 to 75 people with little or no internal IT. A flat monthly fee per user covers help desk, security, backups and monitoring, with no hourly billing. The help desk is staffed Monday to Friday, 7 AM to 7 PM Eastern, with 24/7 managed threat detection after hours and a 20 minute response target for business critical outages. Remote support reaches clients nationwide, while fully managed plans include on site dispatch across the Washington DC metro area, and co-managed plans add capacity and round the clock security coverage for internal teams. CISSP and CISA certified engineers, bilingual English and Spanish support, documented environments and board ready reporting help nonprofit leaders explain technology clearly to their boards.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- IT Consulting
- Backup & Disaster Recovery
- IT Support
- Endpoint Security
- Compliance Consulting
- VoIP
- Incident Response
Who they work with
Client focus
Specialization
Service area
Industries served
Certifications and compliance
Technology and partners
Technologies
Frequently asked questions
What managed security services does ETTE offer in Washington?
ETTE builds managed security into every Washington plan, with round the clock managed threat detection, endpoint and email security, backups and monitoring handled by CISSP and CISA certified engineers. After hours detection continues even when the help desk closes, keeping nonprofit and small business systems watched at all times.
Who does ETTE serve and where?
ETTE serves nonprofits, associations and established small businesses, usually with 10 to 75 staff, from its base in Washington DC. Remote support reaches clients across the United States, and fully managed plans add on site technician visits throughout the Washington DC metro area when hands on help helps most.
What are ETTE help desk hours and response targets?
ETTE staffs its help desk Monday to Friday from 7 AM to 7 PM Eastern, with a 20 minute response target for business critical outages. Managed threat detection runs 24/7 after hours, and the same long term engineers answer in English or Spanish, already knowing your documented environment.
