HERO Managed Services
Verified profileManaged IT and cybersecurity with 24/7 support in Tampa
Team size
4 employees
Founded
2007
Support hours
24/7
About HERO Managed Services
HERO Managed Services runs managed IT and cybersecurity from Tampa, United States, with a stated aim of stopping problems before they start. Services include fully managed and co managed IT, advanced cybersecurity for ransomware and breach risks, cloud solutions, help desk support from real people, 24/7 network monitoring and automated backup with fast recovery. The firm reports resolving 90 percent of issues on the first call, 99 percent system uptime and a 98 percent average satisfaction score, with average ticket responses in under 60 seconds. Its approach joins layered security, monitoring, automation, expert support and strategic planning, starting with a clear view of each client goals before a roadmap is set. HERO serves healthcare, finance, manufacturing, legal and nonprofit clients, offers local support backed by enterprise grade tools and states that no long term contracts are required, which suits Tampa businesses that want flexibility as they grow.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- IT Consulting
- Network Services
- Backup & Disaster Recovery
- IT Support
- Endpoint Security
- Security Operations Center
- VoIP
Who they work with
Client focus
Specialization
Service area
Industries served
Technology and partners
Technologies
Frequently asked questions
What managed security services does HERO Managed Services offer in Tampa?
HERO Managed Services offers cybersecurity in Tampa with protection against ransomware and breaches, 24/7 network monitoring, backup and recovery and managed IT support. Its Tampa team watches networks around the clock to detect problems early, fixes issues before they grow and keeps local businesses secure and audit ready as part of a managed plan.
Who does HERO Managed Services serve in Tampa?
HERO Managed Services serves businesses in Tampa and the surrounding area, including healthcare, finance, manufacturing, legal and nonprofit clients. It offers both fully managed IT for firms that want everything handled and co managed support for teams with internal staff, giving Tampa organizations local experts backed by enterprise grade tools and no long term contract.
How quickly does HERO Managed Services respond in Tampa?
HERO Managed Services reports an average IT ticket response time of under 60 seconds for its Tampa clients. Support is available 24 hours a day from local experts, and the firm reports resolving 90 percent of issues on the first call, which helps Tampa teams return to work quickly when a problem appears.
