Interactive
Verified profileManaged IT and security services in Melbourne, Australia
Team size
700 employees
Founded
1988
Support hours
24/7 SOC
About Interactive
Interactive works from 461 Williamstown Road in Port Melbourne, Melbourne, Australia, as one of the country major Australian owned IT service providers, founded in 1988 with about 700 staff. Its managed security services provide 24/7 monitoring, threat detection and incident response from an Australian SOC, with no offshore monitoring, plus vulnerability management and patching, security compliance help for Australian frameworks, penetration testing and assessments, and a Cyber Security Operations Centre as a Service option that gives clients a detection and response capability through its SIEM platform. The wider offer covers managed IT services with vendor coordination and one point of contact, cloud managed services across private cloud hosted in Australia and AWS and Azure, hardware maintenance with a 96 percent first fix rate from Australian engineers and same day on site support in metro areas, data centres and business continuity facilities staffed 24 hours a day.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- IT Consulting
- Network Services
- Backup & Disaster Recovery
- IT Support
- Security Operations Center
- Compliance Consulting
- Data Center Services
Who they work with
Client focus
Specialization
Service area
Industries served
Certifications and compliance
Technology and partners
Technologies
Frequently asked questions
What managed security services does Interactive offer in Melbourne?
Interactive offers managed security services in Melbourne with 24/7 monitoring, threat detection and incident response from its Australian SOC. The Melbourne service also includes vulnerability management and patching, penetration testing and compliance help for Australian frameworks, all without offshore monitoring or time zone delays.
Who does Interactive serve and where?
Interactive serves healthcare, finance, government and manufacturing organisations in Melbourne and across Australia, from mid sized firms to large enterprises. Businesses that want cloud, cyber security, hardware maintenance and support managed as one unified environment use Interactive as a single partner.
How does Interactive support Melbourne clients after hours?
Interactive monitors client systems 24/7 from Melbourne through its Australian security operations centre, so threats found at night are still detected and answered. Its business continuity facility in Port Melbourne is also staffed 24 hours a day, every day of the week.
