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Newgentek

Verified profile

Managed IT and cybersecurity in Tampa, Florida

Tampa, Florida, United States information technology & services

Founded

2017

Support hours

24/7 monitoring

About Newgentek

Newgentek has been founder owned in Tampa, Florida since 2017, and its team of more than 20 people is all based in Tampa. The company works with businesses of 50 to 500 people in professional services, hospitality, construction and healthcare that have outgrown a patchwork of vendors. Managed IT covers help desk, devices, cloud, backups and 24 hour monitoring, with real people usually on the phone within two minutes and an on call technician after hours. A security baseline comes standard for every managed client, with cybersecurity, identity and access management, risk planning and clear guidance for leadership. A dedicated customer success lead and quarterly business reviews keep a virtual CIO style roadmap, budget and renewals in order. The same team designs and installs workplace technology, including conference rooms, digital signage, cameras and licensed low voltage cabling, and supports multi site rollouts to one standard.

Services

  • Managed IT Services
  • Cybersecurity
  • Identity and Access Management
  • Help Desk Support
  • 24/7 Monitoring
  • Cloud Services
  • Backup Services
  • Workplace Technology
  • Audio Visual Services
  • Low Voltage Cabling
  • Virtual CIO

Who they work with

Client focus

Small and Medium Businesses, Mid-Market

Specialization

Managed IT with a standard security baseline

Service area

Tampa, Florida, United States

Industries served

Professional ServicesHospitalityConstructionHealthcare

Technology and partners

Technologies

Microsoft Teams RoomsZoom Rooms

Frequently asked questions

What managed security services does Newgentek offer in Tampa?

Newgentek includes a security baseline with every managed IT plan in Tampa, covering cybersecurity protection, identity and access controls for every user and device, and backups that are tested regularly. Its Tampa team adds standards, risk planning and guidance for leadership, so growing businesses keep protection in place as they add people, offices and systems.

Who does Newgentek serve and where?

Newgentek serves growing businesses of 50 to 500 people from its base in Tampa, Florida, including professional services firms, hospitality groups, construction companies and healthcare organisations. Clients arrive while adding locations, opening new spaces or hiring quickly, and the team supports multi site rollouts and daily IT for companies across the Tampa Bay area.

What happens if Newgentek is not the right fit?

Newgentek offers a 90 day guarantee in Tampa, so a business can end the agreement with no termination fee if the service is not working. The team hands over passwords, documentation and vendor contacts and helps the next provider get started, and clients only pay for services used plus hardware and licences bought for them.

Topics

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