Protek-IT
Verified profileManaged IT and security support from a Chicago team
Team size
11 employees
Founded
2002
Support hours
Weekdays 8 AM to 5 PM
About Protek-IT
Protek-IT has been independent and based in Chicago, Illinois, since 2002, and its office sits on Lawrence Avenue on the city northwest side. The company built its name on continuity: the same senior technicians stay on each account, learn how the office works, and fix small issues before they grow. Every managed plan covers three areas, day to day IT support, security, and planning. Support includes an in house Chicago help desk, user onboarding and offboarding, Microsoft 365 management, backups, and device care. Security work includes managed endpoint detection and response, identity threat detection, email security, cyber awareness training with phishing tests, and help with cyber insurance renewals. As a certified Microsoft Partner, Protek-IT serves firms of ten to 250 users across Chicago and the suburbs, the rest of Illinois, Northern Indiana, and Southern Wisconsin, with office hours on weekdays from 8 AM to 5 PM.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- IT Consulting
- Backup & Disaster Recovery
- IT Support
- Microsoft 365
- VoIP
- Help Desk
- IT Infrastructure
Who they work with
Client focus
Specialization
Service area
Industries served
Technology and partners
Partners
Technologies
Frequently asked questions
What managed security services does Protek-IT offer in Chicago?
Protek-IT runs managed endpoint detection and response, identity threat detection, and email security for Chicago clients, and trains staff with short awareness lessons and phishing tests. The team also helps with cyber insurance renewals and reviews stopped threats with you every quarter.
Who does Protek-IT serve and where?
Protek-IT serves Chicago area businesses with ten to 250 users, including law firms, accounting firms, real estate offices, manufacturers, nonprofits, construction and engineering firms, and logistics companies. Support also reaches clients across Illinois, Northern Indiana, and Southern Wisconsin when needed.
What are the support hours at Protek-IT in Chicago?
Protek-IT staffs its Chicago office on weekdays from 8 AM to 5 PM, when most client teams are working and need help. Extended coverage can be arranged for busy periods, and the same senior technicians who know your setup answer when you call.
