SDSOne
Verified profileManaged IT and cybersecurity for Austin businesses
Team size
6 employees
Founded
2005
About SDSOne
SDSOne is headquartered at 1717 W 6th St in Austin, Texas, in the United States, with a second office in Midland. The family owned firm works as the IT department for small and growing businesses, promising the resources of a big department with the accountability of a local partner. Its flat rate managed model replaces break fix support with continuous monitoring and maintenance, much of it done outside business hours, and the firm reports a sharp drop in recurring issues within the first three months. Security is built as one layered defence rather than disconnected tools: unified threat management, firewall management, email security and encryption, content filtering and access control, monitored and maintained for the client. As a SonicWall, Cisco and Microsoft partner, the team runs regular security assessments so protection keeps pace with new threats.
Services
- Managed IT Services
- Cybersecurity
- IT Consulting
- Backup & Disaster Recovery
- IT Support
- Microsoft 365
- VoIP
- Help Desk
- IT Infrastructure
Who they work with
Client focus
Specialization
Service area
Industries served
Certifications and compliance
Technology and partners
Partners
Technologies
Frequently asked questions
What managed security services does SDSOne offer in Austin?
SDSOne builds a layered security defence in Austin covering unified threat management, firewall management, email security and encryption, content filtering and access control. The team monitors and maintains those controls for clients and runs regular assessments so security keeps pace as threats change.
Who does SDSOne serve and where?
SDSOne serves small and growing businesses from its head office in Austin, Texas, with a second office in Midland. The firm suits companies that face large organisation threats and complexity but lack the tools, security depth or strategic guidance of a big internal IT department.
How fast does SDSOne respond to an IT problem?
SDSOne reports a 30 minute average response time, about 80 percent of issues resolved on the first call and a 45 minute average resolution overall. When a problem needs hands on site in Austin, the team averages a two hour arrival for client offices.
