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TAVANCA

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Managed IT support and cybersecurity in Vancouver

Vancouver, British Columbia, Canada computer & network security

Team size

12 employees

Founded

2019

About TAVANCA

TAVANCA is a Vancouver, Canada, IT support firm founded in 2019 and led by chief executive Theresia Joseph. Small and medium businesses across the Lower Mainland use the company for managed IT services, cybersecurity, Microsoft 365, backup and disaster recovery, penetration testing, compliance consulting, incident response and help desk support. Security runs through every engagement: systems are patched, antivirus is kept current, and client staff receive ongoing training so the human side of defence improves too. The firm documents all software licences, hardware and procedures for each client, reviews technology plans quarterly, and works with client accountants to keep IT spending lean and free of duplicate services. A response within 60 minutes is guaranteed at any hour, late arrivals earn a discount, and unsatisfactory labour is refunded under its satisfaction guarantee.

Services

  • Managed IT Services
  • Cybersecurity
  • IT Consulting
  • Backup & Disaster Recovery
  • Microsoft 365
  • Penetration Testing
  • Compliance Consulting
  • Incident Response
  • Help Desk

Who they work with

Client focus

Small and Medium Businesses

Specialization

Managed IT support and cybersecurity

Service area

Vancouver, British Columbia, Canada

Industries served

Retail

Technology and partners

Technologies

Google Search ConsoleGoDaddy DomainsMicrosoft Email ProvidersMicrosoft Exchange OnlineOutlookMicrosoft 365Microsoft 365 Apps & ServicesMicrosoft ExchangeGoDaddy HostingAmazon AWSWindows ServerMicrosoft Windows

Frequently asked questions

What managed security services does TAVANCA provide in Vancouver?

TAVANCA provides managed cybersecurity in Vancouver as part of its managed IT service, including current antivirus protection, security patching, penetration testing, compliance consulting and incident response. The team also trains client staff to recognise threats, and documents every licence, device and procedure so nothing about a client network is left to memory.

Who does TAVANCA help?

TAVANCA helps small and medium businesses in Vancouver and the Lower Mainland that want an honest, responsive IT partner. Retailers and professional firms feature among its clients, and every engagement is shaped around the client business goals, with a clear technology roadmap and a transparent budget agreed in advance.

How quickly will TAVANCA respond to an IT problem?

TAVANCA guarantees a response within 60 minutes, during work hours, at night and on weekends, for clients in Vancouver and the Lower Mainland. If the team is ever late, a 50 percent discount applies to that service, and businesses can call +1 778-650-3490 to get started.

Topics

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