TechAssist
Verified profileManaged IT and cybersecurity in Melbourne, Australia
Team size
12 employees
Founded
2014
Support hours
24/7 coverage
About TechAssist
TechAssist is a Melbourne, Australia managed IT services provider founded in 2014, with 13 Melbourne employed staff based in the Melbourne CBD and Tecoma and a fully Australian team. The service covers proactive monitoring, maintenance and management of the entire IT environment for a fixed monthly cost, with 24/7 coverage, a 15 minute average response and same day on site help across Melbourne. Its cybersecurity work is layered across endpoint, network, email and identity, aligned with the ACSC Essential Eight and reported in plain English, and the firm also handles cloud migration and management across Microsoft 365, Azure and AWS, backup and disaster recovery with immutable cloud storage and tested recovery, and virtual CIO strategy with quarterly reviews and roadmaps. TechAssist supports Australian SMEs of 5 to 150 staff in construction, trades, manufacturing, logistics and transport, professional services, law, healthcare and schools.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- IT Consulting
- Network Services
- Backup & Disaster Recovery
- IT Support
- Microsoft 365
- Penetration Testing
- Security Operations Center
Who they work with
Client focus
Specialization
Service area
Industries served
Certifications and compliance
Technology and partners
Partners
Technologies
Frequently asked questions
What managed security services does TechAssist offer in Melbourne?
TechAssist offers layered cybersecurity in Melbourne across endpoint, network, email and identity, aligned with the Essential Eight and reported in plain English. The Melbourne team also manages the whole IT environment with proactive monitoring, backup and tested recovery, and Microsoft 365 security controls.
Who does TechAssist serve and where?
TechAssist serves Australian businesses of 5 to 150 staff in Melbourne, including construction, manufacturing, logistics, law, healthcare and school clients. Firms that want a local Australian helpdesk, same day on site help and a fixed monthly cost use its managed service.
How fast does TechAssist respond in Melbourne?
TechAssist reports a 15 minute average response in Melbourne, with SLA tiers written into every agreement and 24/7 coverage for managed clients. Businesses can book a free consultation or IT health check through techassist.au to start a conversation with the team.
