Truewater
Verified profileRound the clock IT support and security in Houston
Team size
21 employees
Founded
2001
Support hours
24/7
About Truewater
Truewater is a Houston based managed IT and consulting firm in the United States that has served local businesses for more than 25 years. Its Houston headquarters team delivers round the clock managed services, with live help desk answers day and night, a first reply in about 15 minutes on average, and most issues resolved the same day. Managed clients average very high uptime, backed by continuous monitoring and proactive maintenance of servers, networks, and endpoints. Services span IT support, cybersecurity with firewall management, endpoint protection and phishing prevention, managed backups with fast recovery, and cloud management across Azure, AWS, and Microsoft 365, plus quarterly reviews and long term roadmaps. Its industry work covers real estate, logistics, accounting and finance, healthcare, architecture and engineering, legal, construction and manufacturing, veterinary practices, oil and gas, and nonprofits.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- IT Consulting
- Backup & Disaster Recovery
- IT Support
- Endpoint Security
- VoIP
- Data Center Services
- Incident Response
Who they work with
Client focus
Specialization
Service area
Industries served
Certifications and compliance
Technology and partners
Technologies
Frequently asked questions
What managed security services does Truewater offer in Houston?
Truewater provides firewall management, endpoint protection, phishing prevention, and compliance services for Houston businesses, alongside round the clock monitoring. Its local team also manages backups and recovery, cloud platforms, and daily IT support, so Houston companies get security and help desk cover from one partner at any hour.
Who does Truewater serve and where?
Truewater serves Houston businesses of every size, from startups to large enterprises, across the Houston metro area in the United States. Its clients include healthcare practices, financial firms, law offices, real estate teams, logistics companies, manufacturers, veterinary clinics, oil and gas companies, and nonprofit organizations.
How fast does Truewater respond in Houston?
Truewater answers calls live around the clock from its Houston based help desk, with a first reply in about 15 minutes on average. Most issues are resolved the same day, managed clients average very high uptime, and technicians can visit Houston area offices in person when a problem needs hands on work.
