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Zenoss is an Austin-based technology company founded in 2005 and based on Four Points Drive in Northwest Austin, with a team of around 66. Important note: Zenoss is primarily an IT monitoring and observability software company rather than a managed service provider. Its cloud-based platform provides full-stack monitoring, AIOps and observability for IT infrastructure, applications and services, helping IT and operations teams detect and resolve issues across complex environments, with partners including Amazon, Cisco, Red Hat, Lenovo and EMC. For organizations seeking IT monitoring, observability and AIOps software, Zenoss is a recognized option with established capabilities. Businesses specifically looking for everyday managed IT support, however, would be better served by a dedicated local MSP, as Zenoss's focus is software rather than IT services. As an Austin-based technology company, Zenoss reflects the region's strength in IT and infrastructure software. For organizations evaluating monitoring and observability platforms, Zenoss represents a credible specialized option. From full-stack monitoring and AIOps to observability and cloud migration support, Zenoss delivers software capabilities for managing complex IT environments. For companies in Austin and beyond that prioritize IT monitoring and observability software, Zenoss is a notable provider whose particular strengths should be matched against an organization's specific needs, and those building a managed-IT-focused directory should note this represents a software company rather than a traditional managed service provider serving the local market.
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