About
Retrac is a specialised Service Provider of IT services to businesses of all shapes and sizes. Retrac can support large IT environments with on premise data centres, right through to completely cloud hosted solutions & small remote offices.
Retrac's IT services team operate from our office in Melbourne and can support users worldwide. Retrac provide access to our 24/7 helpdesk and specialised skills where required. Retrac's Helpdesk have problems fixed remotely and quickly ”“ usually within minutes. We have an integrated ticketing system to keep track of service requests, procurement, device management and projects.
With our own datacentre based right here in Melbourne's Next DC M1 facility, Retrac can provide hosting services for our clients use at any moment. Next DC is one of the largest most secure data centres in Australia.
Becoming a Retrac client, you and your team will have access to fibre connectivity in locations around Australia that provide secure low contention network services from your locations directly to Retrac's data centre. This provides unrivalled access to Retrac's services, as well as fast private access to Microsoft, Amazon, and Google services to name a few.
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