Aisera

Aisera is an enterprise technology company that specializes in Agentic AI and Generative AI solutions. Founded in 2017 by Muddu Sudhakar and Christos Tryfonas, Aisera is headquartered in Palo Alto, California, with additional offices in Toronto, Bengaluru, Athens, and San Francisco. The company focuses on enhancing service experiences across various sectors, including IT, HR, customer service, finance, and operations. Aisera's innovative platform enables organizations to automate service desk operations and improve productivity through AI-powered tools. The company's primary offering is the Agentic AI Platform, which allows for the deployment of domain-specific AI agents that can autonomously resolve service issues. Aisera's products include AiseraGPT for answer generation, AI Copilot for real-time alerts, AI Voice Bot for call handling, and AI Search for intelligent knowledge retrieval. Aisera has experienced significant growth, reporting $257.3 million in revenue in 2024, and has been recognized in various industry rankings, including the Gartner Magic Quadrant and Forbes AI 50 list.

• AI service-desk agents
• IT ticket automation
• HR ticket automation
• finance ticket automation
• autonomous resolution

Per-resolution or per-agent subscription, enterprise quote