Atera

Atera is a Tel Aviv-based company that has developed an AI-powered, autonomous IT management platform. This innovative platform enhances the capabilities of IT teams and promotes operational excellence within organizations. Atera's all-in-one cloud solution integrates various features, including Remote Monitoring and Management (RMM), Professional Services Automation (PSA), help desk/ticketing, patch management, billing integration, reporting/analytics, and operational automation. The platform is powered by self-learning AI agents that autonomously detect, diagnose, and resolve IT issues. Atera primarily serves Managed Service Providers (MSPs) and IT departments of enterprises and growing businesses. With over 12,000 MSPs using the platform globally, Atera enables efficient management of client endpoints from a single dashboard. The platform helps IT teams reduce ticket volume, streamline workflows, and scale support without increasing headcount. Founded in 2011, Atera has expanded its presence with offices in the United States, Romania, and the Netherlands, and is recognized for its role in transforming IT operations through autonomous execution.