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Autotask (Kaseya)

Computer Software

Autotask PSA is a professional services automation product from Datto, which operates as part of Kaseya following the 2022 acquisition.

Founded 2007Per-user/month, quote-based
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About Autotask (Kaseya)

Autotask PSA is a professional services automation product from Datto, which operates as part of Kaseya following the 2022 acquisition.

Best For: Mid-size+ MSPs needing mature, reliable PSA workflows

Key Features

  • PSA: service desk
  • contracts & billing
  • projects
  • resource scheduling
  • dashboards & LiveReports

Pros & Cons

Pros

  • Battle-tested PSA depth
  • strong reporting
  • wide RMM integrations

Cons

  • UI aging
  • Kaseya-era contract terms polarizing

Pricing

Per-user/month, quote-based

MSP Partner Program

Yes MSP Partner Program Available

Datto/Kaseya partner program: MSP-only sales, multi-client PSA core, deep pairing with Datto RMM and IT Glue, partner portal & community.

Multi-Tenancy

Yes Multi-Tenant Architecture Supported

Integrations

Datto RMMIT GlueKaseya VSAQuickBooksXeroConnectBooster

Technologies Used

SaaSPSAcloud platform

Keywords

psa softwareprofessional services automationticketing

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Company Details

Founded
2007
Industry
Computer Software
Pricing
Per-user/month, quote-based…
Best For
Mid-size+ MSPs needing mature, reliable PSA workflows
MSP Partner
Yes Partner Program
Multi-Tenancy
Supported