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BigPanda

information technology & services

BigPanda is a private technology company founded in 2012, specializing in Artificial Intelligence for IT Operations (AIOps). Headquartered in Redwood City, California, with additional offices in Tel Aviv and London,…

Redwood City, California, United States 350 employees Founded 2012Per-resource/enterprise subscription, quote
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About BigPanda

BigPanda is a private technology company founded in 2012, specializing in Artificial Intelligence for IT Operations (AIOps). Headquartered in Redwood City, California, with additional offices in Tel Aviv and London, BigPanda focuses on simplifying the management of alerts in complex hybrid IT environments. The company operates as a SaaS provider with a consumption-based pricing model and has raised approximately $340 million in funding, achieving a valuation of $1.2 billion. The company offers a suite of services designed to centralize and automate IT operations data. Key capabilities include Agentic Automation for IT operations, event correlation, root cause analysis, and incident intelligence. BigPanda's modular product portfolio includes BigPanda Core, Advanced Insight, and Biggy AI, which work together to enhance operational efficiency and reduce alert noise. The platform is tailored for large enterprises with hybrid IT infrastructures, supporting IT operations, NOC teams, and DevOps groups across various industries, including financial services, healthcare, and retail.

Best For: Large enterprises drowning in alert noise from multiple monitoring tools

Key Features

  • AIOps event correlation & incident intelligence platform: alert noise reduction
  • automated root-cause
  • integrates monitoring tool sprawl

Pros & Cons

Pros

  • Strong at correlating/reducing alerts across disparate monitoring sources
  • mature enterprise AIOps engine

Cons

  • Enterprise pricing
  • requires existing monitoring tool investment to correlate

Pricing

Per-resource/enterprise subscription, quote

MSP Partner Program

Yes MSP Partner Program Available

BigPanda partner program incl. MSP: multi-tenant event correlation for providers managing multiple client environments.

Multi-Tenancy

Yes Multi-Tenant Architecture Supported

Integrations

DatadogPagerDutyServiceNowSplunkmajor monitoring tools

Technologies Used

Google Search CentralGoogle Search ConsoleWP EngineApple Business ManagerAWS CloudGoogle WorkspaceSalesforceSalesforce Sales Cloud

Keywords

it operationsit alert managementdevopsdata scienceitomit incident managementaiopsmachine learning

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Company Details

Location
Redwood City, California, United States
Founded
2012
Employees
350
Industry
information technology & services
Pricing
Per-resource/enterprise subscription, quote…
Best For
Large enterprises drowning in alert noise from multiple monitoring tools
MSP Partner
Yes Partner Program
Multi-Tenancy
Supported
Social

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