Cisco Webex
telecommunications
Cisco Webex is a prominent provider of AI-powered collaboration and customer experience solutions. The platform integrates messaging, calling, meetings, and content sharing, all backed by strong security and analytics.…
About Cisco Webex
Cisco Webex is a prominent provider of AI-powered collaboration and customer experience solutions. The platform integrates messaging, calling, meetings, and content sharing, all backed by strong security and analytics. Founded 25 years ago, Webex began as a video conferencing solution and has since become a key player in supporting inclusive hybrid work. Webex offers a wide range of collaboration services, including video conferencing, mobile and desk phone solutions, real-time messaging, interactive polling, and scalable event hosting. Its key products include Webex Meetings for virtual collaboration, Webex Calling for mobile communication, and Webex Events Platform for managing large-scale events. The platform is designed to cater to various customers, from enterprise organizations and educational institutions to small businesses and global teams, ensuring flexible and secure communication across diverse work environments.
Key Features
- Meetings
- calling (Webex Calling)
- messaging
- devices/rooms
- contact center
- AI assistant
Pros & Cons
Pros
- Strong security/compliance posture
- excellent device ecosystem
- carrier-grade calling
Cons
- Consumer mindshare lost to Zoom
- packaging complexity
Pricing
Free tier; Meet/Suite ~$12–$25/user; Calling quoted
MSP Partner Program
Cisco partner program (Provider role): Webex Wholesale/flex for MSPs with multi-tenant Control Hub genuine MSP calling motion.
Multi-Tenancy
Integrations
Technologies Used
Keywords
Cisco Webex is Ranked In
Backup & DR
Top 10 Backup Software
Cybersecurity
Top 10 EDR Solutions
Compliance
Top 10 HIPAA Compliance Software
MSP Software
Top 10 Help Desk Software
Cybersecurity
Top 10 IAM Solutions
MSP Software
Top 10 IT Documentation Software
MSP Software
Top 10 MDM Software
Cybersecurity
Top 10 MDR Providers
Cybersecurity
Top 10 MFA Solutions
MSP Software
Top 10 MSP Software Platforms
MSP Software
Top 10 PSA Software
MSP Software
Top 10 RMM Software
Infrastructure
Top 10 VMware Alternatives
Communications
Top 10 Video Conferencing Software
Company Details
- Location
- San Jose, California, United States
- Founded
- 1995
- Employees
- 980
- Industry
- telecommunications
- Pricing
- Free tier; Meet/Suite ~$12–$25/user; Calling quoted…
- Best For
- Enterprises & regulated orgs valuing Cisco-grade security
- MSP Partner
- Yes Partner Program
- Multi-Tenancy
- Supported
- Phone
- +1 888-469-3239
- Website
- www.webex.com
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Company Details
- Location
- San Jose, California, United States
- Founded
- 1995
- Employees
- 980
- Industry
- telecommunications
- Pricing
- Free tier; Meet/Suite ~$12–$25/user; Calling quoted…
- Best For
- Enterprises & regulated orgs valuing Cisco-grade security
- MSP Partner
- Yes Partner Program
- Multi-Tenancy
- Supported
- Phone
- +1 888-469-3239
- Website
- www.webex.com