CloudRadial

CloudRadial is a software company based in Dallas, Texas, founded in 2018 by Jeff Farris. It specializes in providing a Unified Client Portalâ„¢ and Client Services Automation (CSA) platform tailored for Managed Service Providers (MSPs) and corporate IT departments. The company focuses on transforming client engagement and collaboration through a digital-first approach, integrating various industry tools to enhance service delivery and client experience. The CloudRadial platform offers a range of features, including a unified client portal, automated ticketing, reporting capabilities, and tools for client growth and training. It aims to simplify communications and improve transparency between MSPs and their clients. With a subscription-based pricing model starting at approximately $95 per month, CloudRadial serves as a strategic solution for MSPs looking to optimize their operations and enhance client satisfaction. The company has raised $3 million in funding and is recognized as a leading account management automation platform in its sector.

• MSP client portal + vCIO platform: branded portal
• QBR/vCIO reporting
• ticketing
• training
• security scorecards

Per-client/month, MSP pricing