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ConnectWise

information technology & services

ConnectWise is a prominent American software company based in Tampa, Florida, founded in 1982. It specializes in empowering Technology Solutions Providers (TSPs), Managed Service Providers (MSPs), and IT departments…

Tampa, Florida, United States 2800 employees Founded 1982Modular per-product quotes; seat- and
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About ConnectWise

ConnectWise is a prominent American software company based in Tampa, Florida, founded in 1982. It specializes in empowering Technology Solutions Providers (TSPs), Managed Service Providers (MSPs), and IT departments with a comprehensive business management platform. The company transitioned from being a full-service IT solution provider to developing an integrated business management solution that has become a standard in the industry. ConnectWise offers a unified platform that includes tools for business management, sales and marketing, service automation, remote control and monitoring, and cybersecurity. Its product portfolio features the ConnectWise Business Operating System, ConnectWise Asio, ConnectWise ScreenConnect, and ConnectWise Continuum, among others. These solutions are designed to help technology providers manage operations, automate service delivery, and enhance cybersecurity measures. With a global community of over 38,000 technology organizations, ConnectWise is dedicated to improving operational efficiency and profitability for its clients.

Best For: Established MSPs wanting one deeply integrated vendor ecosystem

Key Features

  • Asio platform: PSA
  • RMM (Automate/ScreenConnect)
  • BCDR
  • cybersecurity suite
  • quoting (Sell)

Pros & Cons

Pros

  • Broadest MSP platform ecosystem
  • huge partner community (IT Nation)
  • deep workflow integration

Cons

  • Complexity & UX debt in places
  • quote-based pricing opaque

Pricing

Modular per-product quotes; seat- and device-based

MSP Partner Program

Yes MSP Partner Program Available

MSP-only company: the entire business is the partner program IT Nation community, partner success teams, marketplace, and multi-tenant management across Asio products.

Multi-Tenancy

Yes Multi-Tenant Architecture Supported

Integrations

IT GlueAuvikAcronisVeeamBitdefenderhundreds via Marketplace

Technologies Used

Google Search CentralGoogle Search ConsoleAWS CloudAWS CloudAmazon Route 53Amazon AWSMicrosoft 365OpenAI

Keywords

automationhelp deskmanaged servicescrmproject managementbillingquotingquote proposals

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Company Details

Location
Tampa, Florida, United States
Founded
1982
Employees
2800
Industry
information technology & services
Pricing
Modular per-product quotes; seat- and device-based…
Best For
Established MSPs wanting one deeply integrated vendor ecosystem
MSP Partner
Yes Partner Program
Multi-Tenancy
Supported
Social

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