AI MSP Partner

ConnectWise Sidekick

Computer Software

Sidekick is an AI copilot product embedded within ConnectWise, LLC's Asio platform.

Tampa, Florida, United States 2800 employees Founded 1982Included/add-on within ConnectWise Asio platform

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Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About ConnectWise Sidekick

Sidekick is an AI copilot product embedded within ConnectWise, LLC's Asio platform.

Best For: ConnectWise-stack MSPs wanting embedded AI insights

Key Features

AI copilot embedded in ConnectWise Asio: proactive risk alerts
automated remediation suggestions
natural-language queries

Pros & Cons

Pros

Native platform integration (no separate tool)
proactive risk surfacing
part of broader Asio roadmap

Cons

Tied to ConnectWise ecosystem
feature maturity still developing

Pricing

Included/add-on within ConnectWise Asio platform pricing

MSP Partner Program

Yes MSP Partner Program Available

Part of ConnectWise's MSP-only ecosystem: multi-tenant by design, bundled into Asio platform partner pricing.

Multi-Tenancy

Yes Multi-Tenant Architecture Supported

Integrations

ConnectWise PSAAutomateScreenConnectAsio data lake

Technologies Used

AI copilotembedded automation

Keywords

ai for mspsconnectwise sidekickproactive alerts