Freshservice
Computer Software
Freshservice is an ITSM product from Freshworks Inc.
About Freshservice
Freshservice is an ITSM product from Freshworks Inc.
Key Features
- Cloud ITSM: incident/problem/change
- asset mgmt
- orchestration
- Freddy AI copilot
- workflow automator
Pros & Cons
Pros
- Fast to deploy
- clean UX
- strong value vs ServiceNow
Cons
- Deep customization limits
- CMDB lighter
Pricing
Per-agent/month tiers (~$19–$99)
MSP Partner Program
Freshworks partner program: reseller/MSP tracks, multi-account management for providers, margin-based resale.
Integrations
Technologies Used
Keywords
Freshservice is Ranked In
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Infrastructure
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Communications
Top 10 Video Conferencing Software
Company Details
- Location
- San Mateo, California, United States
- Founded
- 2010
- Employees
- 4400
- Industry
- Computer Software
- Pricing
- Per-agent/month tiers (~$19–$99)…
- Best For
- Mid-market IT teams wanting modern ITSM fast
- MSP Partner
- Yes Partner Program
- Phone
- +1 855-747-6767
Free Consultation
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Company Details
- Location
- San Mateo, California, United States
- Founded
- 2010
- Employees
- 4400
- Industry
- Computer Software
- Pricing
- Per-agent/month tiers (~$19–$99)…
- Best For
- Mid-market IT teams wanting modern ITSM fast
- MSP Partner
- Yes Partner Program
- Phone
- +1 855-747-6767