Intermedia Cloud Communications
information technology & services
Intermedia Intelligent Communications, also known as Intermedia Cloud Communications, is a global provider of cloud communications, collaboration, and customer engagement solutions. Founded in 1995 and based in…
About Intermedia Cloud Communications
Intermedia Intelligent Communications, also known as Intermedia Cloud Communications, is a global provider of cloud communications, collaboration, and customer engagement solutions. Founded in 1995 and based in Sunnyvale, California, the company serves over 150,000 businesses worldwide, including small and medium-sized enterprises and large organizations. Intermedia operates with a partner-first approach, supporting more than 7,500 service providers and resellers. The company offers a comprehensive suite of services, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Its flagship product, Intermedia Unite®, integrates voice, video, chat, email, file sharing, and security into a single platform. Intermedia is recognized for its high reliability, achieving 99.999% uptime and compliance with SOC 2 and NIS 2 standards. With a workforce of approximately 1,500 employees and additional offices in the U.S. and Europe, Intermedia continues to innovate in the cloud communications space.
Key Features
- Unite UCaaS + Contact Center
- Exchange email hosting
- SecuriSync backup
- built for channel
Pros & Cons
Pros
- CORE partner model lets MSPs own billing/brand
- strong support
- J.D. Power service accolades
Cons
- Direct brand recognition lower
- feature velocity moderate
Pricing
~$27–$32/user/month (partner-set pricing common)
MSP Partner Program
Intermedia CORE: flagship MSP program white-label/own-the-customer or agent models, partner sets pricing & margin, multi-tenant partner portal. One of the most MSP-aligned UCaaS vendors.
Multi-Tenancy
Integrations
Technologies Used
Keywords
Intermedia Cloud Communications is Ranked In
Listed in 2 categories on MSP Companies
Company Details
- Location
- Sunnyvale, California, United States
- Founded
- 1993
- Employees
- 1400
- Industry
- information technology & services
- Best For
- MSPs white-labeling voice under their own brand
- MSP Partner
- Yes Partner Program
- Multi-Tenancy
- Supported
- Phone
- +1 650-641-3994
- Website
- www.intermedia.com
Company Details
- Location
- Sunnyvale, California, United States
- Founded
- 1993
- Employees
- 1400
- Industry
- information technology & services
- Best For
- MSPs white-labeling voice under their own brand
- MSP Partner
- Yes Partner Program
- Multi-Tenancy
- Supported
- Phone
- +1 650-641-3994
- Website
- www.intermedia.com
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