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Invarosoft

information technology & services

Invarosoft is an IT services and consulting company founded in 2017 by Jamie Warner, a veteran in the Managed Service Provider (MSP) sector. The company specializes in a unified software platform designed to help MSPs…

England, United Kingdom 9 employees Founded 2017Per-technician/month, MSP pricing
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About Invarosoft

Invarosoft is an IT services and consulting company founded in 2017 by Jamie Warner, a veteran in the Managed Service Provider (MSP) sector. The company specializes in a unified software platform designed to help MSPs reduce costs, consolidate tools, and enhance customer experience. With a team of 11-50 employees, Invarosoft serves clients across the USA, Canada, New Zealand, and Australia, and has nearly 100,000 agents utilizing its solutions. The company offers a comprehensive suite of products, including ITSupportPanelâ„¢, ITNewsPanelâ„¢, and ITAppsPanelâ„¢, which streamline operations and improve client satisfaction. Key offerings include Warranty Wizardâ„¢, Alert Centricâ„¢, Time Masterâ„¢, HappySatâ„¢, vCIO Heroâ„¢, and Invarosoft CXâ„¢, all customizable to meet the specific needs of clients. Invarosoft's platform integrates with various systems and provides features like client portals, support apps, and reporting tools, making it a valuable resource for MSPs looking to modernize their services.

Best For: MSPs wanting client satisfaction visibility alongside portal

Key Features

  • IT Portal client engagement platform: branded self-service portal
  • satisfaction surveys
  • sentiment tracking
  • forms

Pros & Cons

Pros

  • Sentiment/satisfaction tracking differentiates from pure ticketing portals
  • clean branded UX

Cons

  • Smaller vendor
  • narrower scope than CloudRadial

Pricing

Per-technician/month, MSP pricing

MSP Partner Program

Yes MSP Partner Program Available

MSP-focused portal vendor: multi-tenant client branding, partner pricing, PSA-integrated satisfaction tracking.

Multi-Tenancy

Yes Multi-Tenant Architecture Supported

Integrations

ConnectWiseAutotaskHaloPSASlack/Teams

Technologies Used

Google Search CentralGoogle Search ConsoleAWS CloudAmazon Route 53Microsoft Email ProvidersMicrosoft Exchange OnlineOutlookMicrosoft 365

Keywords

it services & it consultingcustomer success metricsself-service botsvendor lock-in preventionmsp efficiencyvcio platformcustomer satisfaction scorescustomer portal

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Company Details

Location
England, United Kingdom
Founded
2017
Employees
9
Industry
information technology & services
Pricing
Per-technician/month, MSP pricing…
Best For
MSPs wanting client satisfaction visibility alongside portal
MSP Partner
Yes Partner Program
Multi-Tenancy
Supported
Social

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