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ISL Online

information technology & services

ISL Online is a leading provider of remote desktop software, headquartered in Ljubljana, Slovenia. Founded in 2001 by XLAB d.o.o., the company offers secure and reliable remote access and support solutions to IT…

Ljubljana, Slovenia 49 employees Founded 2001Per-technician/year, quote (on-prem option notable)
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About ISL Online

ISL Online is a leading provider of remote desktop software, headquartered in Ljubljana, Slovenia. Founded in 2001 by XLAB d.o.o., the company offers secure and reliable remote access and support solutions to IT professionals, help desk teams, managed service providers, and enterprise IT departments in over 100 countries. The company provides a comprehensive suite of cloud-based and on-premises solutions, including attended remote support, unattended remote access, live chat, web conferencing, and secure file transfer. ISL Online supports various platforms, including Windows, Mac, Linux, iOS, and Android, ensuring flexibility for users. Its strong market presence extends across Europe, the United States, and Japan, where it is recognized as a top remote desktop provider. ISL Online serves a diverse clientele, from small and medium-sized businesses to Fortune 500 companies, across industries such as IT services, healthcare, government, and education. The company is known for its commitment to security, reliability, and ease of use in distributed IT environments.

Best For: Regulated industries needing on-premise remote support control

Key Features

  • Remote support/access software: on-premise or cloud
  • session recording
  • unattended access
  • white-label options

Pros & Cons

Pros

  • On-premise self-hosting option rare in this category
  • white-label branding
  • strong security posture

Cons

  • Smaller brand awareness
  • UI less modern than leaders

Pricing

Per-technician/year, quote (on-prem option notable)

MSP Partner Program

Yes MSP Partner Program Available

ISL Online partner/MSP program: multi-tenant licensing, white-label options, partner pricing.

Integrations

Basic ticketing hooksAPI access

Technologies Used

Cloudflare DNSMailJetSendgridOutlookMailChimpMicrosoft 365ZendeskCloudFlare CDN

Keywords

remote desktopremote accesslive chatdesktop sharingremote computerremote supportremote meetingscreen sharing

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Company Details

Location
Ljubljana, Slovenia
Founded
2001
Employees
49
Industry
information technology & services
Pricing
Per-technician/year, quote (on-prem option notable)…
Best For
Regulated industries needing on-premise remote support control
MSP Partner
Yes Partner Program
Social

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