IT Glue

IT Glue is a cloud-based IT documentation platform designed to assist Managed Service Providers (MSPs) and internal IT departments in centralizing and securely managing critical information. Founded in 2013 and headquartered in Vancouver, Canada, IT Glue operates as a subsidiary of Kaseya, serving over 6,000 partners and more than 100,000 users across 36 countries. The platform offers a Software-as-a-Service (SaaS) solution that consolidates network diagrams, procedures, credentials, and operational knowledge into a single repository. Key features include automated network discovery, deep integrations with Professional Service Automation (PSA) and Remote Monitoring and Management (RMM) tools, and robust password management. IT Glue also emphasizes security and compliance with enterprise-grade protections and audit trails. Its product suite includes IT Glue, Network Glue for network diagrams, and MyGlue for personal documentation, catering to a diverse range of customers from small firms to large organizations.

• IT documentation
• password vaulting
• SOPs/runbooks
• asset relationships
• checklists
• MyGlue client portal

Per-user/month (~$29–$39 by tier), annual