Jira Service Management

Atlassian Corporation Plc is a leading multinational software company based in Sydney, Australia, specializing in enterprise collaboration, project management, and productivity tools. Founded in 2002, Atlassian has grown to serve over 300,000 organizations across more than 200 countries. The company is publicly traded on NASDAQ under the ticker symbol TEAM and has a market capitalization exceeding $50 billion. Atlassian offers a comprehensive suite of cloud-based and enterprise software services designed to enhance teamwork and productivity. Their core products include Jira Software for project tracking, Confluence for content creation, and Trello for visual work management, among others. The company also provides tools for IT operations, such as Jira Service Management and Opsgenie, as well as solutions for business teams. With a strong focus on customer success and innovation, Atlassian continues to empower teams worldwide to collaborate effectively and achieve their goals.

• ITSM on Jira: request/incident/change
• assets (Insight)
• on-call (Opsgenie)
• automation
• AI (Atlassian Intelligence)

Free tier; ~$20–$47/agent/month cloud tiers