Communications MSP Partner

Microsoft Teams Phone

Internet Software & Services

Microsoft Teams Phone is Microsoft Corporation's cloud PBX product within Microsoft Teams.

Redmond, Washington, United States 228000 employees Founded 1975~$8/user Phone Standard + calling

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Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About Microsoft Teams Phone

Microsoft Teams Phone is Microsoft Corporation's cloud PBX product within Microsoft Teams.

Best For: M365 orgs replacing legacy PBX

Key Features

PBX inside Teams: calling plans/operator connect/direct routing
auto attendants
queues
survivable branch

Pros & Cons

Pros

Native Teams UX
flexible PSTN options
E5 bundling

Cons

Contact-center needs third parties
complex routing = partner work

Pricing

~$8/user Phone Standard + calling plan; bundled in E5

MSP Partner Program

Yes MSP Partner Program Available

Via CSP + Operator Connect ecosystem: MSPs monetize licensing margin plus direct-routing/managed-voice services; Lighthouse multi-tenant.

Multi-Tenancy

Yes Multi-Tenant Architecture Supported

Integrations

Teams/M365session border controllersOperator Connect carriers

Technologies Used

Cloud PBXMicrosoft Teams

Keywords

business phone systemsteams phonecloud pbx