PagerDuty
information technology & services
PagerDuty is a leader in AI-first digital operations management, offering a SaaS-based platform designed to help organizations manage business-impacting incidents effectively. Founded in 2009 by former Amazon…
About PagerDuty
PagerDuty is a leader in AI-first digital operations management, offering a SaaS-based platform designed to help organizations manage business-impacting incidents effectively. Founded in 2009 by former Amazon developers, the company has grown to serve over 35,000 organizations globally, focusing on enhancing customer experience and operational efficiency. The PagerDuty Operations Cloud is a comprehensive platform that includes features such as incident management, AIOps, automation, on-call scheduling, and intelligent event management. These tools enable teams to quickly detect, respond to, and resolve incidents, ensuring accountability and reducing manual work. PagerDuty caters to a diverse audience, including developers, DevOps, IT operations, and customer support teams, and supports various sectors, including nonprofits and higher education through its Impact Hub.
Key Features
- Incident response & on-call management: alerting
- escalation policies
- incident command
- AIOps event intelligence
Pros & Cons
Pros
- Category-defining on-call/incident-response platform
- huge integration catalog
- mature escalation logic
Cons
- Costs scale with responders
- feature depth on higher tiers only
Pricing
Per-user/month tiers (~$25-$99+), enterprise quote
MSP Partner Program
PagerDuty partner program incl. MSP: multi-account management for providers delivering managed incident-response services.
Multi-Tenancy
Integrations
Technologies Used
Keywords
PagerDuty is Ranked In
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Company Details
- Location
- San Francisco, California, United States
- Founded
- 2009
- Employees
- 1300
- Industry
- information technology & services
- Pricing
- Per-user/month tiers (~$25-$99+), enterprise quote…
- Best For
- DevOps/SRE and IT teams needing reliable on-call alerting
- MSP Partner
- Yes Partner Program
- Multi-Tenancy
- Supported
- Phone
- +1 844-800-3889
- Website
- www.pagerduty.com
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Company Details
- Location
- San Francisco, California, United States
- Founded
- 2009
- Employees
- 1300
- Industry
- information technology & services
- Pricing
- Per-user/month tiers (~$25-$99+), enterprise quote…
- Best For
- DevOps/SRE and IT teams needing reliable on-call alerting
- MSP Partner
- Yes Partner Program
- Multi-Tenancy
- Supported
- Phone
- +1 844-800-3889
- Website
- www.pagerduty.com