RingCentral
information technology & services
RingCentral, Inc. is a global leader in AI-powered cloud business communications and contact center solutions. Founded in 1999 and based in Belmont, California, the company has transitioned from a traditional VoIP…
About RingCentral
RingCentral, Inc. is a global leader in AI-powered cloud business communications and contact center solutions. Founded in 1999 and based in Belmont, California, the company has transitioned from a traditional VoIP provider to a comprehensive Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) platform. RingCentral serves customers in over 100 countries, offering a secure, cloud-based infrastructure that integrates voice, messaging, team collaboration, video conferencing, and contact center capabilities. The company provides a range of services, including business phone systems, team messaging, video conferencing, and advanced contact center solutions. Its AI-powered tools enhance communication and customer engagement, featuring capabilities like automated call routing and performance analytics. RingCentral's offerings cater to various industries, including healthcare, financial services, retail, education, and government, making it a versatile choice for businesses of all sizes. With a strong focus on innovation and customer experience, RingCentral continues to shape the future of business communications.
Key Features
- Cloud PBX
- team messaging
- video meetings
- contact center (RingCX)
- SMS/fax
- analytics
Pros & Cons
Pros
- Feature-rich UCaaS leader
- strong reliability & integrations
- global coverage
Cons
- Costs climb with add-ons
- admin console can overwhelm small teams
Pricing
Per-user/month tiers (~$20–$35 core; contact center quoted)
MSP Partner Program
RingCentral Partner Program with reseller/agent and Service Provider tracks: partner portal, SPIFFs/commissions, co-selling; MSPs typically resell or refer rather than centrally multi-tenant manage.
Integrations
Technologies Used
Keywords
RingCentral is Ranked In
Listed in 3 categories on MSP Companies
Company Details
- Location
- Belmont, California, United States
- Founded
- 1999
- Employees
- 4300
- Industry
- information technology & services
- Best For
- Businesses & MSP clients needing a mature all-in-one phone system
- MSP Partner
- Yes Partner Program
- Phone
- +1 650-472-4100
- Website
- www.ringcentral.com
Company Details
- Location
- Belmont, California, United States
- Founded
- 1999
- Employees
- 4300
- Industry
- information technology & services
- Best For
- Businesses & MSP clients needing a mature all-in-one phone system
- MSP Partner
- Yes Partner Program
- Phone
- +1 650-472-4100
- Website
- www.ringcentral.com