TOPdesk
information technology & services
TOPdesk is a Dutch company that develops and supplies service management software, founded in 1993 in Delft, Netherlands. The company specializes in streamlining IT service desk operations and enabling enterprise…
About TOPdesk
TOPdesk is a Dutch company that develops and supplies service management software, founded in 1993 in Delft, Netherlands. The company specializes in streamlining IT service desk operations and enabling enterprise service management. With a global presence in over eight countries, including the USA, UK, and Brazil, TOPdesk employs approximately 700 to 1,000 people. The company offers a cloud-based SaaS platform that includes IT service management, enterprise service management, facility management software, and reporting and analytics tools. Their user-friendly platform is designed to help medium-sized and large enterprises, as well as non-profit organizations, improve service quality and customer satisfaction. TOPdesk serves various sectors, including healthcare, higher education, government, retail, and business services, with around 10 million active users worldwide.
Key Features
- ITSM + facilities/enterprise service mgmt
- self-service portal
- asset mgmt
- SaaS or on-prem
Pros & Cons
Pros
- Strong ESM (IT+facilities+HR)
- stable vendor
- good support culture
Cons
- Innovation pace conservative
- NA footprint smaller
Pricing
Per-operator SaaS, quote
MSP Partner Program
TOPdesk partner ecosystem for implementation/resale; provider multi-tenant limited.
Integrations
Technologies Used
Keywords
TOPdesk is Ranked In
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Communications
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Company Details
- Location
- Delft, Zuid-Holland, Netherlands
- Founded
- 1993
- Employees
- 1000
- Industry
- information technology & services
- Pricing
- Per-operator SaaS, quote…
- Best For
- European mid-market & public sector
- MSP Partner
- Yes Partner Program
- Phone
- +31 15 270 0900
- Website
- www.topdesk.com
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Company Details
- Location
- Delft, Zuid-Holland, Netherlands
- Founded
- 1993
- Employees
- 1000
- Industry
- information technology & services
- Pricing
- Per-operator SaaS, quote…
- Best For
- European mid-market & public sector
- MSP Partner
- Yes Partner Program
- Phone
- +31 15 270 0900
- Website
- www.topdesk.com