TOPdesk

TOPdesk is a Dutch company that develops and supplies service management software, founded in 1993 in Delft, Netherlands. The company specializes in streamlining IT service desk operations and enabling enterprise service management. With a global presence in over eight countries, including the USA, UK, and Brazil, TOPdesk employs approximately 700 to 1,000 people. The company offers a cloud-based SaaS platform that includes IT service management, enterprise service management, facility management software, and reporting and analytics tools. Their user-friendly platform is designed to help medium-sized and large enterprises, as well as non-profit organizations, improve service quality and customer satisfaction. TOPdesk serves various sectors, including healthcare, higher education, government, retail, and business services, with around 10 million active users worldwide.

• ITSM + facilities/enterprise service mgmt
• self-service portal
• asset mgmt
• SaaS or on-prem

Per-operator SaaS, quote