Communications MSP Partner
Twilio Flex
Telecommunications
Twilio Flex is a programmable contact center product from Twilio Inc.
San Francisco, California, United States 5600 employees Founded 2008Per-hour ($1) or per-user (~$150/month)
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs
About Twilio Flex
Twilio Flex is a programmable contact center product from Twilio Inc.
Best For: Product teams building bespoke CC experiences
Key Features
- Fully customizable contact-center UI
- custom routing logic
- built on Twilio APIs
- Flex Unify CRM data
Pros & Cons
Pros
- Ultimate flexibility
- transparent pricing options
- developer-first
Cons
- You build & maintain it
- not turnkey
Pricing
Per-hour ($1) or per-user (~$150/month) pricing
MSP Partner Program
Yes MSP Partner Program Available
Twilio partner program (Build): SIs/ISVs/MSP builders; consumption margins; per-customer projects.
Multi-Tenancy
No multi-tenancy confirmed
Integrations
Twilio APIsSalesforceZendeskcustom CRMs
Technologies Used
Programmable contact centerTwilio APIs
Keywords
contact center softwaretwilio flexccaas
Company Details
- Location
- San Francisco, California, United States
- Founded
- 2008
- Employees
- 5600
- Industry
- Telecommunications
- Best For
- Product teams building bespoke CC experiences
- MSP Partner
- Yes Partner Program
- Multi-Tenancy
- Not confirmed
- Phone
- +1 415-390-2337
- Website
- www.twilio.com/en-us/flex
Company Details
- Location
- San Francisco, California, United States
- Founded
- 2008
- Employees
- 5600
- Industry
- Telecommunications
- Best For
- Product teams building bespoke CC experiences
- MSP Partner
- Yes Partner Program
- Multi-Tenancy
- Not confirmed
- Phone
- +1 415-390-2337
- Website
- www.twilio.com/en-us/flex