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Communications MSP Partner

Twilio Flex

Telecommunications

Twilio Flex is a programmable contact center product from Twilio Inc.

San Francisco, California, United States 5600 employees Founded 2008Per-hour ($1) or per-user (~$150/month)
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About Twilio Flex

Twilio Flex is a programmable contact center product from Twilio Inc.

Best For: Product teams building bespoke CC experiences

Key Features

  • Fully customizable contact-center UI
  • custom routing logic
  • built on Twilio APIs
  • Flex Unify CRM data

Pros & Cons

Pros

  • Ultimate flexibility
  • transparent pricing options
  • developer-first

Cons

  • You build & maintain it
  • not turnkey

Pricing

Per-hour ($1) or per-user (~$150/month) pricing

MSP Partner Program

Yes MSP Partner Program Available

Twilio partner program (Build): SIs/ISVs/MSP builders; consumption margins; per-customer projects.

Multi-Tenancy

No multi-tenancy confirmed

Integrations

Twilio APIsSalesforceZendeskcustom CRMs

Technologies Used

Programmable contact centerTwilio APIs

Keywords

contact center softwaretwilio flexccaas

Free Consultation

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Company Details

Location
San Francisco, California, United States
Founded
2008
Employees
5600
Industry
Telecommunications
Pricing
Per-hour ($1) or per-user (~$150/month) pricing…
Best For
Product teams building bespoke CC experiences
MSP Partner
Yes Partner Program
Multi-Tenancy
Not confirmed
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