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Communications MSP Partner

Vonage

information technology & services

Vonage Holdings Corp. is a prominent American cloud communications provider based in Holmdel, New Jersey. Founded in 2001, Vonage has transitioned from a residential VoIP service to focus on enterprise communications.…

Holmdel, New Jersey, United States 2100 employees Founded 2001~$14–$25/user/month UC tiers; API usage-based
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About Vonage

Vonage Holdings Corp. is a prominent American cloud communications provider based in Holmdel, New Jersey. Founded in 2001, Vonage has transitioned from a residential VoIP service to focus on enterprise communications. As a wholly-owned subsidiary of Ericsson, acquired in 2022, Vonage offers a range of services including Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Communications Platform as a Service (CPaaS). These solutions are designed to modernize and enhance communication for businesses globally. The company serves a diverse clientele across various sectors such as financial services, healthcare, manufacturing, and education. Vonage's offerings include business phone systems, video conferencing, AI-powered virtual assistants, and programmable APIs for integrating communication features into applications. With a global presence and a commitment to leveraging AI and automation, Vonage aims to provide flexible, intelligent, and personalized communication solutions for enterprises.

Best For: Businesses & developers blending UC + programmable comms

Key Features

  • Business Communications UCaaS
  • contact center (VCC)
  • and market-leading CPaaS APIs (Ericsson-owned)

Pros & Cons

Pros

  • CPaaS APIs excellent
  • flexible packaging
  • global reach

Cons

  • UC brand momentum behind rivals
  • support mixed reviews

Pricing

~$14–$25/user/month UC tiers; API usage-based

MSP Partner Program

Yes MSP Partner Program Available

Vonage channel partner program: agents/resellers/MSPs with margins; API partner track for ISVs.

Integrations

SalesforceTeamsZapierCRM ecosystemAPIs

Technologies Used

Google Search CentralGoogle Search ConsoleAWS CloudGoogle WorkspaceCloudFlare CDNAWS CloudAmazon Route 53Amazon SES

Keywords

ucaascpaasccaascloud communicationsunified communicationscommunication apiscontact centercall center

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Company Details

Location
Holmdel, New Jersey, United States
Founded
2001
Employees
2100
Industry
information technology & services
Pricing
~$14–$25/user/month UC tiers; API usage-based…
Best For
Businesses & developers blending UC + programmable comms
MSP Partner
Yes Partner Program
Social

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