Zoho Desk
information technology & services
Zoho is a global leader in business software solutions, with over 25 years of experience in enhancing business operations and collaboration. Founded in 1996 as AdventNet Inc. and rebranded to Zoho Corporation in 2009,…
About Zoho Desk
Zoho is a global leader in business software solutions, with over 25 years of experience in enhancing business operations and collaboration. Founded in 1996 as AdventNet Inc. and rebranded to Zoho Corporation in 2009, the company offers a wide range of applications designed to boost productivity and optimize operations. Zoho's product suite includes tools such as Zoho Creator, an AI-powered low-code platform for building custom applications; Zoho Books, an online accounting application for managing financial transactions; and Zoho Social, a tool for social media management. The company also encompasses multiple brands, including ManageEngine, Qntrl, Trainer Central, and Zakya, showcasing its diverse offerings. Zoho serves a broad clientele, including agencies and businesses looking to improve their operations and social media presence.
Key Features
- Helpdesk: omnichannel ticketing
- Zia AI
- blueprints (process automation)
- multi-department
- KB
Pros & Cons
Pros
- Unbeatable pricing
- deep Zoho ecosystem
- solid automation
Cons
- UI dated in spots
- enterprise depth limited
Pricing
Free tier; ~$7–$40/agent/month
MSP Partner Program
Zoho partner program: resellers/MSPs with margin, multi-org management via Zoho partner console.
Integrations
Technologies Used
Keywords
Zoho Desk is Ranked In
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Communications
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Company Details
- Location
- Chennai, Tamil Nadu, India
- Founded
- 1996
- Employees
- 19000
- Industry
- information technology & services
- Pricing
- Free tier; ~$7–$40/agent/month…
- Best For
- Price-conscious SMBs (esp. Zoho suite users)
- MSP Partner
- Yes Partner Program
- Phone
- +91 44696 56070
- Website
- www.zoho.com
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Company Details
- Location
- Chennai, Tamil Nadu, India
- Founded
- 1996
- Employees
- 19000
- Industry
- information technology & services
- Pricing
- Free tier; ~$7–$40/agent/month…
- Best For
- Price-conscious SMBs (esp. Zoho suite users)
- MSP Partner
- Yes Partner Program
- Phone
- +91 44696 56070
- Website
- www.zoho.com