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Hotline IT

Verified profile

Sydney MSP managing the full IT lifecycle since 1994

Belrose, New South Wales, Australia information technology & services

Team size

20 - 50 employees

Founded

1994

Revenue

$5 mil. - $10 mil.

About Hotline IT

Hotline IT provides managed IT services from its head office at Unit 30, 5-7 Anella Avenue in Castle Hill, Sydney, New South Wales, with a Belrose office and branches in Melbourne, Brisbane and Penrith. Founded in 1994 by a husband and wife team, the company has grown into an established provider serving small and medium businesses and not for profit organisations across Australia and New Zealand. Its approach covers the entire technology lifecycle, from advice and procurement through implementation, managed services and responsible disposal. The service catalogue includes managed IT solutions, cybersecurity with data backup and disaster recovery, cloud migration and management, VoIP, and virtual CIO guidance including ISO 9001 and ISO 27001 risk management support. Partnerships include Microsoft as a CSP Tier 1 partner, Cisco and WatchGuard. The company is carbon neutral and emphasises ethical business practice. For Sydney businesses seeking a mature MSP with nationwide reach, Hotline IT presents a full option.

Services

  • Managed IT Services
  • IT Support
  • Help Desk Support
  • Cybersecurity
  • Cloud Services
  • Microsoft 365 Support
  • Backup and Disaster Recovery
  • Network Management
  • Hardware Procurement
  • IT Consulting

Who they work with

Client focus

SMB, Mid-market, Enterprise, Nonprofit

Specialization

Outsourced internal IT department for SMEs

Service area

Sydney, Melbourne, Brisbane, Penrith, Australia, New Zealand

Industries served

NonprofitProfessional Services

Technology and partners

Partners

MicrosoftCiscoWatchGuard

Technologies

Microsoft AzureAmazon Web Services (AWS)Windows ServerCisco NetworkingVMware VirtualizationOffice 365Cloud Applications

Frequently asked questions

What does Hotline IT do for businesses in Belrose, NSW?

Hotline IT is a managed IT services provider in Belrose, New South Wales. Its services include IT support, help desk support, cybersecurity, cloud services, Microsoft 365 support, backup and disaster recovery and network management. It works with Microsoft, Cisco and WatchGuard.

Who does Hotline IT serve in Belrose, NSW and the surrounding area?

Hotline IT works with small and mid-sized businesses, mid-market companies, enterprises and nonprofit, including nonprofit and professional services organizations. It serves Sydney, Melbourne, Brisbane, Penrith, Australia, New Zealand. The office is at Suite 78, 23 Narabang Way, Belrose, NSW 2085. The company was founded in 1994.

How do I get started with Hotline IT?

Hotline IT is based in Belrose, New South Wales. You can call +61 1300 446 848 or use the contact page at https://hotlineit.com/contact-us/. The team can help with managed IT services, IT support and help desk support.

Topics

managed it services sydneymsp sydney nswit support castle hillmicrosoft csp tier 1cyber security sydneycloud migration sydneybackup and disaster recoveryvirtual cio sydneynot for profit it supportit procurement australia

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