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Top MSP Companies in Australia

Compare top MSP companies in Australia for managed IT, cybersecurity, cloud, and support services. Find trusted providers across Sydney, Melbourne, and more.

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Managed Service Providers in Australia

10 Gig-IT

10 Gig-IT

Melbourne, Victoria, Australia

We provide small-to-medium businesses with an easily budgeted, fixed monthly fee Managed IT Services. Our Managed IT provides remote monitoring and management, automation, patch management, network inventory, managed antivirus, backup and recovery and IT Help Desk. 10 GIG-IT will take away the worry, frustration and considerable cost of managing your IT environment. Other lines of services include Project Management, IT Consulting, IT Communication and IT Procurement. Call us on 1300 317 590 or email enquiry@10gig-it.com

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: 10 Gigabit Ethernet, Fiber Optics, Cloud computing, Virtualization, SAN/NAS storage +1 more

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2Gen

2Gen

Gold Coast, Queensland, Australia

2Gen: Supporting Gold Coast Business for over 16 Years 2Gen offers reliable IT support and services to businesses on the Gold Coast. Our experienced helpdesk boasts a talented team dedicated to ensuring your success. Achieve More with 2Gen: • Reduced Costs: Streamline operations and minimize IT expenses. • Enhanced Resilience: Fortify your business against cyber threats. • Increased Productivity: Boost efficiency and empower your workforce. Wrap-Around IT Solutions: We provide comprehensive IT support, eliminating the guesswork and frustration often associated with managing technology. Focus on what matters – growing your business. Our Services: • Cyber security: Safeguard your data and systems. • RPA (Robotic Process Automation): Automate repetitive tasks for improved efficiency. • Managed Services: Delegate your IT needs to our experienced team. • Cloud Services: Leverage the scalability and security of cloud-based solutions. • Microsoft 365 Expertise: Maximize the potential of your Office 365 suite. • Helpdesk Support: Get prompt assistance for any IT challenges. • Business Phone Systems: Maintain clear and reliable communication channels. • Change Management: Navigate technological transitions smoothly. • Technical & Complex Networking Projects: We have the expertise to handle even the most intricate tasks. Ready to take your business to the next level? Contact 2Gen today for a consultation: 07 5676 7250

Founded Year: 2007

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Cyber Security Tools, Network Technologies, IT Infrastructure, Virtualization

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4iT Support

4iT Support

Castle Hill, New South Wales, Australia

At 4iT, cybersecurity isn't just something we offer—it's part of who we are. We understand that the digital world is always evolving, and so are the threats to your business. That's why every strategy, solution, and system we create is built with security in mind. Our team of experts continuously monitors the latest developments in cyber threats and employs cutting-edge technologies to ensure your business remains protected. We are committed to providing robust, comprehensive cybersecurity measures tailored to meet the unique needs of your organization, giving you peace of mind as you focus on growing your business. ✅ IT Support Our Clients Rave About

Founded Year: 2012

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Cloud computing, Networking hardware, Cybersecurity tools

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909IT Solutions

909IT Solutions

Sydney, New South Wales, Australia

Empowering Small to Medium Businesses with Cloud, Security, and Automation. At 909IT Solutions, we simplify technology for growing organisations by delivering: Cloud Security & Compliance – Protecting data, identities, and apps. Automation & AI Integration – Streamlining IT operations to reduce costs and increase efficiency. Digital Transformation – Modernising legacy systems into agile, cloud-driven platforms. Modern Workspace Solutions – Enabling secure collaboration and productivity anywhere, anytime. With expertise tailored for small to medium businesses, we act as your trusted technology partner—helping you scale with confidence, protect your digital assets, and embrace the future of work.

Founded Year: 2014

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft 365, Azure, Windows Servers, VMware, Cisco Networking +3 more

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9spheres

9spheres

Brisbane, Queensland, Australia

Founded in 2009, 9spheres Technologies has rapidly become a partner of choice within the Queensland SMB market. 9spheres Technologies is a reputable and entrusted IT Managed Services provider. We deliver solutions and services based on our clients' needs and expectations and thus play a very integral part in their growth and success. We pride ourselves on our high levels of expertise and professionalism whilst our focus remains on the provision of cost-effective solutions coupled with outstanding customer service. We are driven by ensuring a complete customer experience in terms of the support, consultation and commitment that we offer to each and every client. Building trusted relationships is paramount to the services that 9spheres Technologies offers and are qualities that are not taken lightly. If you have any pain issues within your current I.T. infrastructure that include any of the following then we need to talk! • Firewalls ~ Data Protection, Intrusion Prevention and Monitoring thereof • Security solutions are lacking • Backup systems • I.T. infrastructure is outdated or inefficient and struggling with ‘bottle- necks' (hardware and software) • Staff productivity is down or operation efficiency is low • Internet and Wi-Fi concerns • Cloud support • Where there is a lack of differentiation between your company and that of your competitors • Infrastructure is not adding value to the products or services that you offer your clients • I.T. support is currently coming from a staff member that is neither qualified or experienced in proposing new solutions and is merely a ‘go to quick fix' support person. • I.T. budget management We look forward to hearing from you 07 – 3149 3447 / sales@9spheres.com.au and chatting further to see if we can be of assistance to you!

Founded Year: 2009

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, AWS, VMware, Cisco +2 more

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ABIT Solutions

ABIT Solutions

Melbourne, Victoria, Australia

At ABIT Solutions, we have one simple goal – to empower businesses in navigating the complexities of the digital world. With a decade of experience, we have firmly established ourselves as trusted advisors, delivering bespoke solutions that drive efficiency, enhance security, and maximise productivity for our clients. Our agility sets us apart, allowing us to move quickly and respond promptly to your needs. With proven expertise, exceptional support, and industry partnerships, we are committed to driving your business forward. Experience the difference today. Our team of IT consultants possesses a vast wealth of expertise and experience in the industry. We have an in-depth comprehension of cutting-edge technologies, industry trends, and best practices. Leveraging our profound knowledge and insights, we offer valuable guidance and strategic recommendations to enhance the efficiency of your IT infrastructure. Choose us for reliable, tailored IT solutions and experience the difference today.

Founded Year: 2015

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), .NET, Java, Python +2 more

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Absolute IT

Absolute IT

Sunshine Coast, Queensland

Absolute IT is an Australian IT solutions provider based in Western Australia, established in 2006. The company specializes in comprehensive information technology services for businesses, focusing on designing, implementing, and supporting IT infrastructure. With a team of fewer than 25 employees, including Microsoft Certified Professionals, Absolute IT emphasizes technical expertise and strong client relationships. The company offers a range of services, including managed IT services, onsite computer support, networking solutions, IT infrastructure setup and maintenance, data backup and security enhancements, mobility solutions, and IT consulting. Absolute IT tailors its technology solutions to meet the unique needs of each client, helping businesses optimize operations and minimize system downtime. They serve a diverse clientele, from sole proprietors to large enterprises, across various industries, aiming to enhance productivity and cybersecurity through expert IT management and support.

Founded Year: 2006

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Cloud platforms, Cyber security tools, Remote monitoring and management software, Network infrastructure +1 more

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Accucom Systems Integration

Accucom Systems Integration

Sydney, New South Wales, Australia

Accucom Systems Integration is a New South Wales-based company founded in 1988, specializing in managed IT services and support for businesses and schools throughout Australia. With over 30 years of experience, Accucom provides enterprise-level IT solutions at affordable prices, focusing on proactive management to reduce downtime and enhance productivity. The company offers a wide range of services, including managed IT services, 24/7 help desk support, IT consulting, remote monitoring and security solutions, cloud computing, and technical support. Accucom acts as an outsourced IT department for its clients, ensuring their technology infrastructure runs smoothly. They serve a diverse clientele, including law firms, manufacturing companies, educational institutions, and aged care facilities, emphasizing partnerships with local businesses to address IT challenges effectively. Accucom prides itself on a customer-centric approach, fostering open communication and trust with clients. Their philosophy centers on mutual growth, believing that as their clients succeed, so does Accucom.

Founded Year: 1988

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Microsoft Azure, Office 365, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) +3 more

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Acelink Technology

Acelink Technology

Kelso, New South Wales, Australia

Professional IT & Telecommunication Support throughout the Central West. 🔵 IT Support 🔵 NBN 🔵 Phone Systems and Telecommunications 🔵 Cyber Security 🔵 Wifi 🔵 Data Redundancy & Back Ups

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Networking Technologies, Cybersecurity Solutions

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acrotec

acrotec

Belrose, New South Wales, Australia

We help growing businesses to; Scale effortlessly, reduce overheads and improve staff experience By simplifying, developing and managing their IT systems. _________________________________________________________________________ Our IT systems are meant to enable our lives and business so we can become more efficient. However more often than not our IT systems create challenges that divert resources and attention away from areas that really matter, like focusing on your customer. We work in partnership with you to build bespoke IT solutions that deliver reduced overheads, proactive maintenance, enhance security and improved end user experiences. Using our experienced technical teams, we offer you a personalised service to guarantee you have complete peace of mind in regards to all aspects of your IT. We aim to create IT environments your teams will love working in. Combined with fast robust networks secured with cutting edge technology to ensure your business is as efficient as possible.

Founded Year: 2008

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, VMware, Cisco, Fortinet +3 more

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Active IT

Active IT

Sydney, New South Wales, Australia

Active IT is an Australian IT services company located in Parramatta, Sydney. They specialize in providing comprehensive IT support tailored for small to medium-sized businesses. Their services include managed IT services, helpdesk support, managed security, cloud solutions, and backup solutions, all designed to ensure system reliability and security. The company operates on a service model that offers unlimited helpdesk assistance and proactive monitoring for a fixed monthly fee, effectively serving as a virtual IT department for their clients. This allows businesses to focus on their core operations while Active IT manages their IT infrastructure. Their offerings encompass setup, installation, repairs, upgrades, virus and malware removal, troubleshooting, and disaster recovery, all aimed at enhancing productivity and supporting business growth. Active IT emphasizes a personalized and results-driven approach, tailoring their strategies to meet each client's unique needs. Their team of qualified professionals is dedicated to providing fast and reliable IT support, ensuring that clients can concentrate on their business without IT concerns.

Founded Year: 2008

Company Size: 50 - 100 Employees

Revenue: $10 mil. - $25 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Networking Technologies +1 more

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activIT

activIT

Perth, Western Australia, Australia

Get support from the tech-sperts you can trust. At activIT systems, we want to make business better, and humans happier. To do this, we've gathered a team of reliable, down-to-earth IT experts you'll love working with. We're always on-call to solve your tech troubles, so your staff can work smoothly, and you can focus on the more important things. We'll be your very own tech defence force, protecting you from malicious software and cyber-attacks that could take down your business. We'll learn the ins and outs of your operation, so we can find technologies that will improve your processes, help your staff thrive, and take your company to the next level.

Founded Year: 2004

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cyber Security Tools, Networking Technologies

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Adaptive Computer Services

Adaptive Computer Services

Alstonville, New South Wales, Australia

Adaptive Computer Services Pty Ltd is an information technology and services company located at 1/57 Northcott Crescent, Alstonville, NSW

Founded Year: 2000

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, Microsoft 365, Windows Server, VMware +1 more

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Advance Computing

Advance Computing

Kyabram, Victoria, Australia

Advance Computing empowers businesses to achieve more through technology that actually works for them. We bring together seasoned professionals who understand that every business has unique challenges, and we're committed to delivering solutions that drive real results. At Advance Computing, we don't just implement technology, we partner with you to build IT infrastructure that scales with your ambitions. From streamlining daily operations to preparing for tomorrow's opportunities, we focus on outcomes that matter to your business. Making technology work for you.

Founded Year: 1999

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud computing, Cybersecurity tools, Networking hardware, Unified communications

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AffinityMSP

AffinityMSP

Melbourne, Victoria, Australia

AffinityMSP is a prominent Managed Service Provider (MSP) based in Australia, focused on delivering high-performance technology solutions to businesses. The company emphasizes a client-centric approach, treating each customer relationship as a partnership. This allows them to customize IT solutions that cater to the unique needs of each business, providing the benefits of a full-time IT department without the associated overhead costs. AffinityMSP offers a range of services, including managed IT services that ensure seamless business operations through proactive monitoring and issue resolution. They implement strong cybersecurity measures, including audits and compliance solutions, to safeguard clients' digital assets. Additionally, the company provides cloud services to enhance business agility, telecommunication solutions like VoIP systems, and reliable technology support from certified engineers and consultants. AffinityMSP serves a diverse clientele, empowering Australian businesses to focus on their core activities while effectively managing their IT infrastructure.

Founded Year: 2019

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cyber Security Technologies, Networking Technologies

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AfterDark Technology

AfterDark Technology

Brisbane, Queensland, Australia

AfterDark Technology (ADT) is a Managed Services Provider focused on sourcing and implementing superior information and communication technologies to service a variety of industries within Australia. The company places great emphasis on partnering with leading IT providers including Fujitsu, Citrix, VMware, Cisco and Microsoft to deliver exceptional customer experiences and results. In adherence with the unique needs of the client, ADT offers the implementation and management of complete IT solutions and hardware deployed by a team of highly trained and certified IT professionals. "Keeping IT Going" is not only our trademark, it's our promise. Our specialties include but are not limited to: • Cloud based services • Enterprise Wide Area Network and Security • Comprehensive Managed Services for in-house systems • 27/7 Help Desk Support • System Design and Training ADT benefits from a strong corporate platform and long-term support from its partners, yet utilises its proud 18-year history of local industry experience to achieve their client's business goals. Operating from Brisbane's inner-city location at Bowen Hills, ADT employs 40+ staff and currently services over 4,000 devices Australia-wide.

Founded Year: 2001

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Cloud Platforms +1 more

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Agile IT Solutions

Agile IT Solutions

Mornington, Victoria, Australia

At Agile IT Solutions, we specialise in transforming businesses through innovative technology and strategic IT solutions. With over 17 years of experience, we have established ourselves as a trusted partner for companies looking to leverage AI, automation, and cloud computing to enhance productivity and drive growth. Services: Microsoft Solutions: We provide comprehensive Microsoft 365 services to create a modern workplace that boosts collaboration and efficiency. Cloud Migrations: Our expertise in cloud technology helps businesses transition from traditional on- systems to scalable cloud-based solutions. AI and Automation: We implement AI-driven tools such as Microsoft CoPilot and develop custom chatbots to streamline business processes and improve customer engagement. Business Process Improvement: Our consultative approach focuses on solving the root causes of operational challenges, ensuring long-term success. Cloud-Based Phone Solutions: We help businesses upgrade from traditional phone systems to advanced cloud-based communications, enhancing flexibility and reducing costs. Why Choose Agile IT Solutions for Your Business? Client-Centric Approach: We work closely with our clients as part of their team, ensuring we understand their unique needs and deliver tailored solutions. Our goal is to be responsive and provide the right solutions, not just quick fixes. Proven Expertise: With decades of experience in the IT industry, we have the knowledge and skills to handle complex projects and deliver exceptional results. Innovative Technology: We stay at the forefront of technology trends to provide our clients with cutting-edge solutions that future-proof their business. Comprehensive Support: Our dedicated team offers continuous support and maintenance, ensuring your IT infrastructure remains secure and efficient. Connect with us to discover how Agile IT Solutions can help your business thrive in the digital age. Together, we can achieve more.

Founded Year: 2007

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Cloud Computing +1 more

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Airborne IT

Airborne IT

Leederville, Western Australia, Australia

Airborne IT is a West Australian company that provides essential services to this states furthest and most remote communities. Our sister company, EducateIT delivers "on location" and remote support services to Metro, regional and remote schools. Our team pride themselves on the support provided to our clients and are passionate about equality in support between regional and metropolitan communities. With our unique capabilities of AeroIT services we can deploy anywhere, anytime to ensure minimal downtime. Backed by a team of engineers, certified pilots, technicians and highly experienced Management, Airborne IT have specialists in providing you with the targeted support and project delivery.

Founded Year: 2020

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualisation, Office 365 +3 more

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All IT Solutions

All IT Solutions

Canberra, Australian Capital Territory, Australia

All IT Solutions is a Managed IT Services company focused on providing the technology and management services to allow our partners to grow, stay compliant, and stay safe in the modern workplace. We want to understand each business so that we can provide the right tools and apply the right structure to their IT foundations. Building upon this individualised framework allows businesses to succeed and know that their systems can easily accommodate the change. Many organisations need to adhere to a compliance level to interface and do business with their respective partners. All IT Solutions can assist in maintaining and implementing that compliance. Core service offerings: - Cybersecurity - AI implementations - IT Management - IT Compliance and Policy Management - IT Service Desk - IT Procurement - IT Solutions - VoIP Our company logo symbolises the continual development of our products and services, as well as the interlocking rings that denote our strong company foundations and core values.

Founded Year: 2007

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Cloud Computing, Network Security Technologies, Backup Solutions +1 more

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Allcom

Allcom

Mascot, New South Wales, Australia

Formed in 1996, Allcom Networks is a professional services organisation that specialises in secured converged and collaboration technologies. We are a trusted technology adviser to both public and private enterprises Our core focus is on providing consultancy, design, architecture, and managed IT services to Australian and international businesses. Allcom's solutions are backed with highly trained engineers who have both industry recognised training and certifications coupled with extensive practical experience. With offices in Sydney and Melbourne, Allcom maintains a strong focus on the east coast of Australia, whilst also delivering solutions interstate and internationally. Consistently ranked as a top 10 provider to NSW Government via ProcureIT, Allcom is a key go-to-partner in both the public and private business sectors. Allcom provides solutions to government departments and agencies throughout Australia. As a NSW Government approved contractor since 1998, Allcom has been approved for a range of Government Panel Contracts, including the Federal Government Treasury Portfolio Panel, the Federal Department of Infrastructure and Regional Development's IT Services Panel, NSW Government's SCM0020 and the Local Government Procurement Contract. Throughout Australia, Allcom maintains key strategic alliances with partner organisations that have similar capabilities and ethics. These partnerships have been proven over time with many small and large scale interstate implementations and support arrangements being successfully undertaken and completed. Whether your requirements are for Security, Collaboration, Digital Networks, Wireless & Mobility, Consulting, or Managed Services, Allcom has the capability, knowledge and experience to deliver the solution.

Founded Year: 1996

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Wi-Fi Networks, Ethernet Cabling, VoIP Telephony, Cloud Networking, Network Security Technologies

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Ample IT Solutions

Ample IT Solutions

Sydney, New South Wales, Australia

As a full-service IT solutions provider, at Ample IT Solutions we believe we are capable of solving any IT problem. With over 10 years of experience in helping small and medium-sized businesses to capitalise on technology, we have developed a reputation as the go-to IT solutions provider in Western Sydney. But this certainly isn't the only reason you should trust us. The Ample IT Solutions mission is built upon four pillars; being responsive to client needs, offering the right solution, offering it at the right price, and keeping our customers happy.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Firewalls and Network Security +2 more

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Amreen IT

Amreen IT

Sydney, New South Wales, Australia

Amreen IT is proficient in implementing Network systems and Systems Security solutions for medium to large-scale businesses. Our systematic approach and proper project planning will allow your business to overcome all IT challenges especially business continuity and disaster recovery. At Amreen IT, we combine our experiences, insights, and skills to assist your business for all IT requirements ranging from normal desktop support to enterprise-level IT infrastructure installation, management and maintenance .

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, VMware, Cisco, Sophos +2 more

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andersenIT

andersenIT

Spring Hill, Queensland, Australia

andersenIT is an IT company based in Brisbane with over 24 years of experience. They specialize in providing independent and tailored IT solutions, including managed IT services, cloud computing, cybersecurity, and infrastructure support. The company partners with businesses to offer smart strategies, honest advice, and 24/7 support, ensuring continuous operation and future-ready growth. Their comprehensive service offerings include managed cloud services, cloud migration, cybersecurity audits, network management, IT consulting, digital transformation, and backup solutions, among others. andersenIT serves a diverse range of customers, including small to medium businesses, enterprises, government sectors, and various industries such as healthcare, education, and finance. They focus on delivering customized solutions that prioritize scalability, security, and operational efficiency. AndersenIT stands out by being vendor-neutral and fostering long-term partnerships with clients. They are trusted by over 400 businesses nationwide, maintaining a high client retention rate through their reliable and customized IT services. Their headquarters is located in Spring Hill, Brisbane, Australia.

Founded Year: 2000

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Cloud Computing, Virtualization, Firewall and Security Solutions +1 more

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ArchiTech Network & Communications Solutions

ArchiTech Network & Communications Solutions

Port Melbourne, Victoria, Australia

ArchiTech is an Australian technology solution provider that specializes in designing, delivering, and managing innovative ICT solutions. With a focus on essential services and critical infrastructure, particularly in the public healthcare sector, ArchiTech has built expertise in integrating IT systems that support continuous patient care and operational excellence for hospitals across regional Victoria and metropolitan areas. The company offers a wide range of services, including enterprise networking, cybersecurity, workforce collaboration, integrated healthcare IoT, and cloud and data center solutions. These services are tailored to address complex digital challenges and are aligned with clients' strategic goals, promoting secure and efficient technology solutions. ArchiTech values strong client relationships and aims to be a trusted partner by understanding clients' needs and technology landscapes. Their mission is to deliver trusted technology solutions that positively impact the community through innovative design, implementation, and support.

Founded Year: 2006

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Fortinet +2 more

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Armada Solutions

Armada Solutions

Sydney, New South Wales, Australia

Armada Solutions are one of Australia's leading IT Services providers. Armada Solutions have been providing technology services and solutions to Australian companies since it's inception in 1998. We work with our customers to help them at every stage of the technology solution cycle - from evaluation right through to implementation and support - to ensure the most successful outcome.

Founded Year: 1998

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud platforms, Network security technologies, Virtualization, Data center solutions, Remote monitoring and management tools +3 more

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Arrow

Arrow

Sydney, New South Wales, Australia

Targeted IT Solutions for Small Businesses

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, Cybersecurity solutions, Network technologies, Data storage technologies, Software development frameworks

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AsQuick IT

AsQuick IT

Geebung, Queensland, Australia

AsQuick IT provides information technology services to support mission-critical processes that transform businesses. Our experts help south east Queensland SMEs overcome IT challenges and capitalise on opportunities to enhance performance, increase scale and improve competitiveness. By developing and deploying rapid response IT solutions, our teams solve the real world problems faced by modern day organisations. Our core IT service offerings include: 💻 Office365 set up, support and management 💻 Azure Cloud migration and hosting 💻 Office 365 Teams Calling and VOIP services 💻 IT services for SMEs 💻 Managed IT Solutions 💻 Server and Network troubleshooting and support 💻 Cyber security Contact our friendly team today! 📞 07 3350 6555 📧 admin@asquick.com.au 🌐 www.asquick.com.au

Founded Year: 2004

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure Cloud, Windows Server, VMware, Cisco Networking +2 more

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Austin Technology

Austin Technology

Perth, Western Australia, Australia

FOCUS ON YOUR BUSINESS, LEAVE THE 'IT' TO US. Austin Technology have been helping the small and medium enterprises eliminate technology frustrations and grow their business. Our objective has always been the same: we handle all your IT, while you gain the peace of mind you need to focus solely on your business. We are committed in providing exceptional IT support and IT services in Perth. We can act as your IT department or work with your in-house IT, provide best-practice consulting, or move your business systems to the cloud. Pay one affordable fixed monthly fee and your entire IT function will be handled by us. Unlimited IT support and the smartest solutions for your business. www.austintechnology.com.au

Founded Year: 2012

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, VoIP Technologies, Network Security Technologies +1 more

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Australia Wide IT

Australia Wide IT

Melbourne, Victoria, Australia

We are a Melbourne based business with offices in Melbourne CBD and Ringwood in the outer East. Our customers are professional services businesses, manufacturers and retailers. We make business computing easy. All of our staff are based right here in Australia, we do not outsource to third parties or over-seas call centers. Each of our technicians hold different industry certifications including Microsoft Certified Systems Engineers, Microsoft Certified Professionals in various specialties, Cisco Certified Network Administrators and CompTIA A+.

Founded Year: 2005

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Microsoft Azure, Office 365, Windows Server, Networking Equipment +2 more

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Avanzar Solutions

Avanzar Solutions

Perth, Western Australia, Australia

At Briight Technologies, we design innovative and effective Security & IT Solutions that seamlessly integrate with your business. We deliver systems that are smart, improve your business and are well supported.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Network Infrastructure, Cybersecurity Tools, Data Backup Technologies, Virtualization

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Axiom IT

Axiom IT

East Melbourne, Victoria, Australia

Axiom IT is a cloud solutions provider and software developer with a focus on Microsoft technologies. We provide a full range of deployment, migration and support services for Microsoft Office 365, Exchange Online and SharePoint online. Our development team provides custom software solutions for desktop, web and mobile apps.

Founded Year: 2013

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Cyber Security Technologies +1 more

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BENARM IT

BENARM IT

Haymarket, New South Wales, Australia

BENARM IT combines straightforward technology solutions with top-notch customer service. The result? Happy customers. Fast, friendly IT support when you need it When you're running a business, managing the complexities of your IT system can be both frustrating and costly. At BENARM IT, we offer responsive, reliable, effective IT support to ensure everything runs smoothly and you can focus on building your business. BENARM IT was founded by Ben Bugueno and Armin Karamehic. Our goal was to create a company that truly understood and met the IT needs of our clients, and we've built a reputation as one of Sydney's most reliable and trustworthy IT support and services companies. Our specialities include: • Cloud: A flexible, cost-effective way to store your emails, data and applications. • Mobility: Allow your team to work securely from anywhere, at any time. • Disaster Recovery: Reliable and efficient disaster recovery solutions at an affordable price. • Business Consulting: Improve processes and increase efficiency and productivity. • Managed Services: Like having your very own IT Manager and support team – a complete solution.

Founded Year: 2010

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Virtualization Technologies, Cloud Computing, Firewall Solutions +2 more

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Best IT and Business Solutions

Best IT and Business Solutions

Broome, Western Australia, Australia

Best IT & Business Solutions is a customer-centric company specializing in Managed IT Services, Business Solutions, and Cybersecurity. Established in 2003 as Best Kimberley Computing, we rebranded in 2016, reflecting our growth and expanded service offerings. Headquartered in Broome, Western Australia, with offices in Kununurra, Karratha, and West Perth, we effectively serve clients throughout the Kimberley and Pilbara regions and beyond. Our proficient team offers a comprehensive suite of IT services, including on-premise and cloud infrastructure, network security, data backup, cloud solutions, IT consulting, software licensing, and as a Microsoft partner, we bring expertise in Microsoft 365 products. Emphasizing compliance and cybersecurity, we prioritize the safety and integrity of our clients' digital assets. We collaborate closely with clients to understand their unique challenges and goals, maintaining a strong reputation for excellence, reliability, and innovation. Successfully serving various industries, such as government, education, tourism, healthcare, mining, and SMEs, we adapt to diverse needs. Staying at the forefront of technological advancements is vital. Our team undergoes regular training, ensuring delivery of cutting-edge solutions aligned with clients' evolving needs. As we continue, our commitment remains unwavering. We provide high-quality IT solutions, including robust cybersecurity measures, driving business growth for clients in WA. Our dedication to excellence and client satisfaction positions us as a trusted partner in meeting evolving IT and business needs.

Founded Year: 2003

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Artificial Intelligence, Machine Learning, Big Data, Cybersecurity Tools +1 more

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BITS Technology Group

BITS Technology Group

Gold Coast, Queensland, Australia

BITS Technology Group is an award-winning IT solutions provider based in Varsity Lakes, Gold Coast, Australia, established in 2009. The company specializes in managed IT services, co-managed IT services, cybersecurity, and cloud migration. It serves a wide range of clients, including small, medium, and large enterprises across various sectors such as legal, finance, health, construction, education, and not-for-profit. The company operates in Gold Coast, Brisbane, regional Queensland, and Northern New South Wales, with a growing presence in cities like Melbourne and Auckland. BITS Technology Group emphasizes a service-centric approach, tailoring IT solutions to meet the specific needs and budgets of its customers. Their offerings include 24/7 managed IT services, collaborative co-managed IT support, comprehensive cybersecurity solutions, and cloud migration services to platforms like Microsoft 365 and Azure. They also provide VoIP telephony, backup and recovery, and network design, leveraging partnerships with leading technology providers to ensure scalable and secure IT environments.

Founded Year: 2010

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud computing, Networking technologies, Data backup technologies +1 more

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Biztech Australia

Biztech Australia

Canberra, Australian Capital Territory, Australia

Established in 1986, Biztech has the experience and expertise to provide a clear and realistic approach to managing the emerging technologies of today. Biztech has offices in Canberra and Sydney and has built a strong reputation over 28 years for delivering managed services to small and mid market companies in both cities. We design, implement and manage IT infrastructure that is secure and scalable across both local and cloud environments. In partnership with Kaseya we have built and designed a world class management service capability to provide our customers with a proactive and secure service. Biztech is now positioned to be a leader in the delivery of managed services and we will continue to develop innovative solutions to support IT infrastructure. Our team of certified software and hardware engineers are trained to follow our own ITIL best practices and combined with the Kaseya Managed Service we are now delivering a level of service that customers expect.

Founded Year: 1986

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Platforms, Microsoft Azure, Microsoft 365, Virtualization, Networking Equipment +2 more

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Blue Sky IT Consulting

Blue Sky IT Consulting

Boambee, New South Wales, Australia

When it comes to technology our promise to you is to just make it work! We provide the service and support, so you can focus on what you do best: managing and growing your business. Our team of IT experts can help with hardware, software, cloud, security and phone solutions to ensure your business operates smoothly.

Founded Year: 2013

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Cisco Networking, Microsoft 365, VMware +2 more

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BlueShield

BlueShield

Springvale, Victoria, Australia

BlueShield provides advanced IT consulting and rapid-response support services for small to mid-size businesses regionally, nationally and across the globe. We are ISO 9002 & ISO/IEC 27001:2013 certified MSP/IT Consultancy. Our main focus area are Cloud Computing, Microsoft 365, Azure, AWS, Google Workplace, Network, Storage, VOIP IP telephony, Unified Communication, Wireless Network, Mobile Device Management, Managed EndPoints and Cybersecurity

Founded Year: 2001

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Cisco networking, VMware virtualization, Microsoft 365 +1 more

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Boxtech IT

Boxtech IT

Melbourne, Victoria, Australia

Boxtech specialises in cloud, security and managed services. We offer reliable, cost effective IT services for Australian businesses. With over 25 years of experience servicing companies of all types our staff know how to find out what you need and deliver it. Call us for a professional, effective solution today.

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, VMware, Cisco Networking, Cloud Storage +1 more

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BUILT ON IT

BUILT ON IT

Melbourne, Victoria, Australia

Managed technology solutions.

Founded Year: 2010

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Cloud Computing, Virtualization, Networking Hardware +1 more

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Business Technology

Business Technology

Adelaide, South Australia, Australia

Business Technology Partners Pty Ltd (BTP) is an IT and Telephony company in Adelaide who specialises in Small Businesses and in learning their systems to better aid them in the best use of technologies. We approach issues in small business in a fresh way as we are a small business ourselves, have felt the same pressures and had to drive hard to meet our goals, with the same tools every other business is trying to use. We have learnt there are no shortcuts and strive to be the best we can. We encourage all staff members at BTP to learn from us and be the best they can be. BTP also partner with other companies to fill any knowledge or skill gap.

Founded Year: 2008

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Office 365, Cisco Networking, VMware Virtualization +2 more

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C2C Online

C2C Online

Melbourne, Victoria, Australia

C2C brings it's unique analysis skills along with a comprehensive set of services to support your transition to the cloud. Today C2C is the largest Office 365 partner in Australia and operates a 24/7 IT support helpdesk services on premises IT environments, Public Cloud Services and Private Cloud applications. In recognition of C2C's growth and focus on the cloud, C2C was recently award Partner of the Year through Telstra and Gold Small Business Cloud Accelerate Partner status with Microsoft.

Founded Year: 2007

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud Computing, Virtualization, Cybersecurity Tools, Backup Solutions +1 more

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C9 Communications

C9 Communications

Melbourne, Victoria, Australia

C9 Group delivers bespoke business solutions designed to meet the diverse needs of organizations, no matter their size. By tailoring our services to each client's unique requirements, we ensure that every solution maximizes value and performance. Whether you need to upgrade your IT infrastructure, safeguard your digital assets, recruit exceptional global talent, or harness the power of digital transformation, C9 Group is your trusted partner for navigating the complexities of today's business environment.

Founded Year: 2018

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud computing, Cybersecurity technologies, Networking hardware and software, Unified communications, VoIP technology +1 more

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Canary IT

Canary IT

Sydney, New South Wales, Australia

Canary IT, also known as Canary Technology Solutions, is an Australian Managed IT Services provider with over 25 years of experience. The company offers a wide range of technology consulting and IT services, including desktop support and data center management. Their key focus areas are Cloud and Data solutions, Cyber Security, Retail Solutions, and Managed IT Services. Canary IT adopts a people-centric approach, ensuring that technology enhances business efficiency and security. Their services include cloud consulting and infrastructure, proactive cybersecurity measures, and tailored Microsoft ERP and POS systems for retail organizations. They also provide comprehensive IT environment management to simplify operations and support growth. Canary IT primarily serves small to mid-market organizations across Australia, helping them with digital transformation and security. Co-founded by Steve Parsonage and Bill Henderson, the company emphasizes collaboration and relationship-building to maximize clients' technology investments.

Founded Year: 1998

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, VPN, Cybersecurity tools +1 more

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CAPconnect

CAPconnect

Rockhampton, Queensland, Australia

You'll find CAPconnect at two big locations - Rockhampton and Gladstone. We provide cost-effective managed telecommunications, print, corporate AV, and managed IT services to the Capricorn and Central Highland regions. We work closely with businesses of all sizes to provide tech solutions that improve the efficiency of your office systems and infrastructure, without breaking the bank. We're proud to be part of the Webb Bros. Group of Integrated IT Companies, with offices in Mackay, Rockhampton, Gladstone, Bundaberg, Hervey Bay, and Darwin - providing a support footprint that stretches from the Whitsundays to Hervey Bay on the Queensland east coast, west to towns as far as Emerald and Clermont, and within the Northern Territory. The Group has been providing print, IT, and telecommunications services since its inception in 1982, boasting strong exclusive partnerships with leading brands including FUJIFILM Business Innovation Australia, RingCentral, and Mitel. Not sure if you understand tech-speak? That's what we're here for! Our staff are industry experts in business technology and innovation. We have a strong team of business developers, technicians, and project managers who provide a high level of service to keep our client's systems thriving. With access to nine local service and support staff in the Capricorn region and over 32 staff across our branches throughout Australia – you can be confident you can rely upon CAPconnect when you need us.

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, VMware, Cisco Networking, Cloud Computing +2 more

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cbTech

cbTech

Perth, Western Australia, Australia

CBTECH PTY LTD is an Australian based IT consulting and solutions provider located in Perth, Western Australia. We specialise in the implementation of business solutions via Microsoft Office 365, SharePoint Online, Workflow and Form technologies supported by consultancy, development, project management, training and managed services. Our goal is to streamline your business processes by utilising the cloud technologies and collaboration tools so that you have a better integrated system, application and process in the organisation. If you are a sole trader or small and medium-sized business (SMB) in Perth, Western Australia and you would like to implement a low cost, easy-to-manage and web-based business solution to achieve your specific business needs, we are more than happy to have a coffee with you to chat about your present challenges and share with you some of our successful projects on how to boost up the productivity and efficiency in other organisations. To make your life easier at work is the ultimate goal of our services.

Founded Year: 2013

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtualization, Networking, Cybersecurity Tools, Data Backup Technologies

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CHASE IT Services & Support

CHASE IT Services & Support

Sydney, New South Wales, Australia

CHASE IT provides a range of IT services, offering customised solutions to suit any type of industry, meeting all requirements and helping accelerate the development of each business.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure Cloud, Google Workspace, VMware, Cisco +2 more

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CICT Solutions

CICT Solutions

Sydney, New South Wales, Australia

An end-to-end service provider of top-notch I.T. Solutions alongside Digital Marketing services for businesses of all sizes across Sydney and Melbourne. Our experts stay updated on industry trends to provide customised solutions for your success. We closely collaborate with clients, understand their goals, and deliver impactful strategies that seamlessly integrate a wide range of solutions.

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Solutions, Virtualization +2 more

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Cloud E

Cloud E

Perth, Western Australia, Australia

We aim to make the use of business technology simple, secure, and frustration-free, allowing you to focus on what really matters.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), VMware, Microsoft SQL Server +1 more

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Codux

Codux

Spotswood, Victoria, Australia

Codux is transforming how businesses experience technology. Founded in 2019 in Spotswood, Victoria, we specialise in making enterprise-grade technology solutions as intuitive as your favourite apps. Our team serves organisations from 5 to 150 staff with a human-first approach to technology. Our mission is simple: make complex technology accessible for everyone. Working alongside industry leaders like Microsoft, Salesforce, and Zoho, we create solutions that feel natural and make sense for real people facing real challenges.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud computing, Cybersecurity tools, Data analytics platforms

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Combo

Combo

Brunswick East, Victoria, Australia

Star Combo Pharma Limited is an Australian company focused on the development, manufacturing, and distribution of health food products and nutritional supplements. Founded in 2004 and based in Smithfield, New South Wales, the company operates primarily in Australia and China, catering to both local and international markets. The company has two main segments: the OEM Division, which specializes in contract manufacturing, and the Austoyou Retail segment, which markets and sells branded products. Star Combo offers a range of natural health supplements and skin care products under brands such as Costar, Living Healthy, Amax, and J&K. Its products are made with high-quality natural ingredients sourced locally in Australia and are manufactured in a TGA-licensed facility that meets international pharmaceutical standards. Star Combo also utilizes e-commerce platforms to reach health-conscious consumers in China, reflecting its commitment to innovation and quality. The company is publicly traded on the Australian Securities Exchange under the ticker symbol S66 and employs around 30 people.

Founded Year: 2002

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft 365, Azure, Cloud Computing, Cybersecurity Tools, Networking Technologies

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In-Depth Guide

Managed Service Providers in Australia

Finding the right managed service provider in Australia involves more than searching for a company that offers IT support. Businesses increasingly need technology partners that can manage cloud infrastructure, cybersecurity, networks, endpoints, backup, compliance, and day-to-day IT operations while helping them plan for future technology needs.

The Australian managed services market is evolving alongside cloud adoption, cybersecurity requirements, hybrid IT environments, and the growing use of AI. Current industry research shows that cloud managed services continue to expand in Australia, while security services remain a major area of demand. Gartner forecasts Australian information-security spending to exceed AU$7.5 billion in 2026, with security services alone expected to exceed AU$3.7 billion.

This guide helps businesses compare top MSP companies in Australia, understand the services they provide, and identify the factors that matter when selecting a managed service provider.

What Is a Managed Service Provider in Australia?

A managed service provider (MSP) is a technology company that manages IT systems and services for another organisation on an ongoing basis.

Depending on the agreement, an Australian MSP may provide:

  • Managed IT support

  • Helpdesk services

  • Network monitoring

  • Cloud management

  • Microsoft 365 administration

  • Cybersecurity

  • Endpoint management

  • Backup and disaster recovery

  • IT infrastructure management

  • Identity and access management

  • Compliance support

  • IT consulting and strategy

The Australian Cyber Security Centre's Information Security Manual specifically recognises managed service providers as organisations that may manage applications, authentication, backup, desktop, hosting, network, security and support services on behalf of customers. It also recommends organisations maintain a managed-service register and regularly assess the security of providers that have access to their systems or data.

That makes provider selection an important part of both IT management and cybersecurity governance.

Why Australian Businesses Use Managed IT Services

Australian businesses range from small professional-services firms to large enterprises operating across multiple states and territories. Their technology requirements can therefore be very different.

For many organisations, an MSP provides access to technical expertise without the cost and complexity of building a large internal IT department.

Proactive IT Support

Traditional break-fix support responds after something goes wrong. Managed IT services are designed around ongoing monitoring, maintenance, support, and prevention.

An MSP may monitor endpoints, networks, servers, cloud systems, backups, and security alerts to identify problems before they become major business disruptions.

Access to Specialist Expertise

A business may need expertise across Microsoft technologies, cloud platforms, networking, cybersecurity, backup, identity, and compliance.

Hiring a separate specialist for each area can be difficult for a small or mid-sized organisation. A managed service provider can provide access to a broader technical team through one service relationship.

Predictable IT Operations

Many MSPs use recurring service agreements that make technology spending easier to forecast.

However, businesses should always check what the monthly service includes. Projects, hardware, licensing, after-hours work, onsite support, and advanced cybersecurity services may be priced separately.

Managed IT Services Offered by Australian MSPs

The capabilities of MSP companies vary, so businesses should compare services against their own requirements rather than choosing a provider based solely on its position in a list.

Managed IT Support

Managed IT support typically covers employee technology issues, troubleshooting, system administration, device management, software problems, and remote assistance.

For organisations with distributed teams, support availability and escalation procedures should be evaluated carefully.

Cloud Managed Services

Cloud management is becoming increasingly important as Australian organisations operate across public cloud, private cloud, SaaS, and on-premises environments.

Australian cloud managed services revenue was estimated at about US$3.3 billion for 2026, with the market projected to grow through 2033. Security services were the largest revenue-generating type in 2025.

A cloud-focused MSP may help with:

  • Microsoft Azure

  • Amazon Web Services

  • Google Cloud

  • Microsoft 365

  • Cloud migration

  • Cloud security

  • Infrastructure monitoring

  • Cost optimisation

  • Backup and disaster recovery

Cybersecurity and Managed Security

Cybersecurity has become one of the most important areas when businesses evaluate managed service providers.

Gartner expects security services to remain the largest information-security spending segment in Australia in 2026, driven partly by the need for specialised security expertise and AI-related security capabilities.

Depending on the provider, managed security services may include:

  • Endpoint protection

  • Managed detection and response

  • Security monitoring

  • Email security

  • Vulnerability management

  • Identity security

  • Security awareness

  • Incident response

  • Security assessments

  • Compliance support

Businesses looking specifically for security-focused providers can also explore the cybersecurity MSP database.

Australian Cybersecurity and the Essential Eight

One of the most important entities businesses should understand when evaluating Australian MSPs is the Essential Eight.

The Australian Signals Directorate developed the Essential Eight as a baseline set of cybersecurity mitigation strategies designed to make it harder for attackers to compromise internet-connected IT networks. The maturity model provides four levels, from Maturity Level Zero through Maturity Level Three.

The eight mitigation strategies cover areas including:

  • Application control

  • Patching applications

  • Patching operating systems

  • Restricting administrative privileges

  • Multi-factor authentication

  • Restricting Microsoft Office macros

  • User application hardening

  • Regular backups

In June 2026, the Australian Signals Directorate also announced consultation around evolving the Essential Eight into a broader Essentials series intended to keep Australian cyber guidance aligned with changing technology and threat environments.

For this reason, businesses evaluating managed service providers in Australia should ask whether the MSP can help implement, monitor, assess, and maintain controls relevant to their security requirements.

Privacy and Data Protection Considerations

Australian businesses may also need to consider the Privacy Act 1988 and the Australian Privacy Principles when selecting an MSP.

The Office of the Australian Information Commissioner notes that many small businesses with annual turnover of $3 million or less are generally outside the Privacy Act, but important exceptions exist, including certain health-service providers, businesses trading in personal information, and organisations operating under Commonwealth contracts.

Businesses should therefore understand:

  • What information the MSP can access

  • Where customer data is stored

  • How privileged accounts are protected

  • How backups are secured

  • How incidents are reported

  • What happens when the contract ends

  • How data is returned or securely deleted

An MSP should be treated as part of the organisation's technology and risk environment, not simply as an outsourced helpdesk.

Top MSP Companies Across Australia

Australia's MSP market is distributed across several major technology and business centres.

Businesses can start with the Top MSP Companies directory and then narrow their search according to location, service requirements, company size, and industry.

Sydney MSP Companies

Sydney is one of Australia's largest business and technology centres, with demand for managed IT, cloud, cybersecurity, networking, and enterprise technology services.

Businesses searching for a provider in New South Wales can use the Sydney MSP directory to identify companies operating in the market.

Melbourne MSP Companies

Melbourne has a substantial ecosystem spanning technology, professional services, healthcare, financial services, education, and research.

The Melbourne MSP directory currently provides a location-specific starting point for businesses comparing managed service providers in the city. The directory includes providers offering managed IT, cybersecurity, cloud, networking, and related technology services.

Brisbane and Queensland

Queensland businesses can require a mix of remote managed IT services, onsite support, cloud management, cybersecurity, communications, and infrastructure services.

When selecting an MSP outside the largest metropolitan centres, businesses should confirm the provider's actual onsite coverage rather than assuming nationwide service availability means local engineering support.

Perth and Western Australia

Organisations in Western Australia can have additional requirements around remote operations, connectivity, cybersecurity, cloud infrastructure, and business continuity.

Companies with distributed sites should ask potential MSPs about monitoring coverage, onsite response, remote support, backup connectivity, and disaster recovery.

Adelaide, Canberra and Other Markets

Australian MSPs also serve organisations in Adelaide, Canberra, Hobart, Darwin, Newcastle, Gold Coast and other regional markets.

For businesses operating across multiple locations, a provider with national service coverage may be preferable to a purely local MSP. However, businesses should still verify the provider's actual service desk locations, onsite capabilities, response times, and escalation procedures.

How to Choose the Best MSP in Australia

There is no universal definition of the "best" MSP. A provider that works well for a 20-person professional-services firm may not be suitable for a regulated enterprise with hundreds of employees.

1. Define Your Technology Requirements

Start by documenting:

  • Number of users and devices

  • Current cloud platforms

  • Existing IT infrastructure

  • Cybersecurity requirements

  • Backup requirements

  • Compliance obligations

  • Support hours

  • Locations and offices

  • Internal IT capabilities

This allows businesses to compare MSP proposals on the same requirements.

2. Evaluate Cybersecurity Capabilities

Security should be assessed separately from basic IT support.

Ask whether the MSP provides:

  • MFA

  • Endpoint security

  • Privileged-access management

  • Security monitoring

  • Vulnerability management

  • Incident response

  • Backup protection

  • Security reporting

  • Essential Eight support

The Australian government guidance specifically recommends security assessments for managed service providers that have access to organisational systems and data.

3. Review SLA Commitments

A good service-level agreement should clearly define:

  • Priority levels

  • Response times

  • Escalation procedures

  • Support hours

  • After-hours support

  • Availability commitments

  • Reporting

  • Client responsibilities

Avoid comparing MSPs only on price without understanding the service levels attached to that price.

4. Check Technology Partnerships

Depending on your environment, relevant expertise may include Microsoft, Azure, AWS, Cisco, Fortinet, Sophos, CrowdStrike, SentinelOne, Datto/Kaseya, ConnectWise, or other platforms.

Vendor partnerships are useful signals, but they should be evaluated alongside actual technical experience and client outcomes.

5. Consider Industry Experience

An MSP supporting a healthcare organisation may have different expertise from one supporting a retail company or professional-services business.

Ask whether the provider has experience with your industry, applications, compliance requirements, and operational model.

MSP or MSSP: Which One Does Your Business Need?

A traditional MSP generally focuses on broader IT operations such as helpdesk, infrastructure, cloud, networking, devices, and backups.

An MSSP focuses more heavily on cybersecurity, which may include security monitoring, managed detection and response, SOC services, vulnerability management, and incident response.

The distinction is becoming less rigid because many Australian MSPs now include cybersecurity as part of their managed IT offering.

Businesses should therefore compare the actual services and security capabilities rather than relying only on the MSP or MSSP label.

If security is the primary requirement, businesses can also review the cybersecurity MSP database.

Managed IT Services for Australian Small Businesses

Small and mid-sized businesses can benefit from MSPs because they may not have the resources to maintain dedicated specialists for every technology function.

A single managed service provider may combine:

  • IT helpdesk

  • Device management

  • Microsoft 365 support

  • Network monitoring

  • Cloud administration

  • Backup

  • Cybersecurity

  • IT consulting

The key is choosing a service scope that matches the organisation's actual risk and technology requirements.

Businesses should not automatically choose the cheapest provider. A low-cost package may exclude important security, backup, onsite support, or strategic services.

How to Find an MSP Near You in Australia

Businesses searching for managed service providers near me should start by identifying the location where support is actually required.

For a company with one office, a local MSP may provide useful onsite support. For a business operating across several states, a national MSP with distributed engineering coverage may be more appropriate.

Use the MSP near me directory to start a location-based search, then compare providers according to:

  1. Services offered

  2. Local coverage

  3. Industry experience

  4. Cybersecurity capabilities

  5. SLA commitments

  6. Technology expertise

  7. Pricing and contract terms

  8. Client references

Compare Australian MSP Companies

The Australian MSP market includes large technology service providers, specialised cybersecurity firms, regional MSPs, and smaller providers focused on SMBs.

Rather than choosing a provider based only on a "top" label, businesses should create a shortlist based on their own requirements.

The MSP list can be used to research managed service providers, while the cloud MSP database can help businesses looking specifically for cloud-focused providers.

For businesses researching the wider managed IT landscape, the managed IT services guide provides additional context about common service models.

Frequently Asked Questions

What are the top MSP companies in Australia?

The Australian MSP market includes national providers, specialist cybersecurity companies, cloud-focused MSPs, and regional managed IT providers. The right provider depends on business size, location, technology environment, security requirements, and industry.

How do I find the best MSP near me in Australia?

Start by identifying your location and required services, then compare providers based on service coverage, cybersecurity capabilities, SLA commitments, industry experience, and client references. A location-specific MSP directory can help create an initial shortlist.

How much do managed IT services cost in Australia?

Managed IT pricing varies according to users, devices, services, support hours, infrastructure, security requirements, and contract terms. Businesses should request detailed proposals and compare what each provider includes rather than relying on a single advertised price.

What should I ask an Australian MSP about cybersecurity?

Ask how the provider handles MFA, privileged access, endpoint security, monitoring, backups, incident response, vulnerability management, and Essential Eight requirements. Also ask how the MSP itself protects access to your systems and data.

Can an Australian MSP help with the Essential Eight?

Many MSPs provide services that can support Essential Eight implementation and ongoing security management. Businesses should ask a prospective provider which maturity level it can support, how controls will be monitored, and what evidence or reporting it provides.

Find Managed Service Providers in Australia

Choosing an MSP is ultimately a technology, security, and business decision. The strongest provider for one organisation may not be the right choice for another.

Businesses should compare managed service providers based on their actual requirements, including IT support, cloud infrastructure, cybersecurity, compliance, response times, geographic coverage, and long-term technology strategy.

Use the Top MSP Companies directory to begin researching providers, then narrow the search by location and service requirements.

Whether you are searching for managed IT services, comparing managed service providers near you, or looking for a cybersecurity-focused technology partner, a structured evaluation can help you build a more relevant shortlist of Australian MSP companies.

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